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Hôtel Mercure Lyon Centre Lumière

4.0 star property

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Photo gallery for Hôtel Mercure Lyon Centre Lumière

Bar (on property)
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Front of property
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
69 Cours Albert Thomas, Lyon, Rhone, 69003
  • Part Dieu Mall
    ‪3 min drive‬
  • Bellecour Square
    ‪4 min drive‬
  • Tête d'Or Park
    ‪5 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Mercure Lyon Centre Lumière

4-star hotel in Lyon City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Hôtel Mercure Lyon Centre Lumière offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 4 meeting rooms. Event facilities measuring 1184 square feet (110 square meters) include conference space. This Lyon hotel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Mercure Lyon Centre Lumière is a smoke-free property.

A complimentary manager's reception is offered each day.
Le Hangar - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar du Hangar - This bar specializes in French cuisine. Happy hour is offered. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bar du Hangar
  • Le Hangar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 per person
  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Lyon Lumiere Lyon
Lyon Mercure
Mercure Lumière
Mercure Lumière Hotel
Mercure Lumière Hotel Lyon
Mercure Lyon
Hôtel Mercure Lyon Centre Lumière Lyon
Hôtel Mercure Lyon Centre Lumière Hotel
Hôtel Mercure Lyon Centre Lumière Hotel Lyon

Hôtel Mercure Lyon Centre Lumière Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 130 out of 360 reviews
Rating 8 - Good. 172 out of 360 reviews
Rating 6 - Okay. 39 out of 360 reviews
Rating 4 - Poor. 13 out of 360 reviews
Rating 2 - Terrible. 6 out of 360 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

gérard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Prestations a désirer
Plusieurs choses nous ont laissés un gout amer a savoir : le manque de places de stationnement interne a l'hôtel , premier arrivé premier servi ( pas de possibilité de réservation a l'avance) d'autant que dans les environs les places libres étaient inexistantes . Dans les chambres un frigo totalement vide , même pas une petite bouteille d'eau et dans la salle de bain absence totale de tout produits corporelles hormis flacons de gel douche. A part quelques cintres aucuns rangements possibles pour les vêtements .
Stayed 2 nights in Dec 2024

10/10 Excellent

Hazem Mohamed, cairo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel but far from everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to Anna
Special thanks to Anna at the front desk. She got a fan for my room because it was hot and was helpful to me in so many other ways during my stay—a wonderful employee!
Stayed 5 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Amenities
Great breakfast and very nice people
Stayed 2 nights in Sep 2024

8/10 Good

Rodolphe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout s’est très bien passé. Oreillers un peu trop souple mais ça c’est propre à chacun Personnel à l’écoute et accueillant
Stayed 4 nights in Sep 2024

4/10 Poor

CLAUDE

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Bad check in experience Mini bar almost empty Nice Nepresso machine but no Cafe capsule Not very friendly except one guy who make his best to «  compensate »
Stayed 1 night in Sep 2024

8/10 Good

sugio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jawad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jimmy

Stayed 2 nights in Jun 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk staff
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel near Lumiere museum
The hotel was conveniently located with access to cafes, restaurants and the Lumiere museum. The rooms are compact but well furnished and clean. Hotel staff were helpful.
Stayed 2 nights in May 2024

8/10 Good

Brian

The only this that didn’t like was the smell, maybe if I covered the shower drain or plugged the sink might have helped
Stayed 2 nights in May 2024

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel does NOT have air conditioning in the rooms as they state that it's too early in the year to turn it on. This is misleading advertising when they state they have AC but do NOT provide the months that it works in the rooms. I now get to spend the next 12 days in a warm room for my vacation. Cracking a window does provide some relief however, now I hear traffic during the time that I am supposed to be sleeping. Takes 7-10 days for a refund (which they refused to give all the while acknowledging the AC issue) and I will not shell out another $1500 for a hotel when THIS one should provide what it advertises....so I was stuck. Mercure ......this is terrible service and you should make AC dates clear on the advertising of this hotel. I will not use Mercure in any way in the
Stayed 12 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe location, quit close to Metro staion 1/2 block from hotel
Stayed 1 night in May 2024

10/10 Excellent

marcelo

Stayed 5 nights in Apr 2024

8/10 Good

Saurabh

Business traveler
Liked: Cleanliness, staff & service
The location was great, the room was clean and staff friendly. Not too many vegetarian options in the Breakfast and inside room could do better with Tea, milk cream and no drinking water facility.
Stayed 3 nights in Apr 2024

8/10 Good

Ulrich

Stayed 2 nights in Apr 2024

6/10 Okay

Derek

Stayed 4 nights in Jan 2024