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HOTELO Lyon Charité

3.0 star property

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Photo gallery for HOTELO Lyon Charité

1 bedroom, desk, blackout drapes, soundproofing
1 bedroom, desk, blackout drapes, soundproofing
Lobby
1 bedroom, desk, blackout drapes, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
37 Cours De Verdun, 86 Rue De La Charite, Lyon, Rhone, 69002
  • Textile Museum
    ‪6 min walk‬
  • Place Carnot
    ‪6 min walk‬
  • Bellecour Square
    ‪13 min walk‬
  • Lyon (LYN-Lyon Bron)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, blackout drapes, soundproofing

Family Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, blackout drapes, soundproofing

Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, blackout drapes, soundproofing

Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Triple Room

  • 140 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room (Troglodyte)

1 bedroom, desk, blackout drapes, soundproofing

Triple Room (Troglodyte)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room (Troglodyte)

View from room

Double Room (Troglodyte)

  • Sleeps 2
  • 1 Double Bed

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About this property

HOTELO Lyon Charité

3-star Lyon hotel, connected to a shopping center in Lyon City Centre
This smoke-free hotel features self parking, concierge services, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a TV in a common area, and a reception hall are onsite.
HOTELO Lyon Charité offers 17 accommodations with hair dryers and blackout drapes/curtains. 60-cm flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

HOTELO Lyon Charité features concierge services, complimentary newspapers in the lobby, and a television in a common area. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HOTELO Lyon Charité is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Built in 1900
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotelo
Hotelo
HOTELO Lyon Charité Lyon
HOTELO Lyon Charité Hotel
HOTELO Lyon Charité Hotel Lyon

HOTELO Lyon Charité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 389 reviews
Rating 8 - Good. 140 out of 389 reviews
Rating 6 - Okay. 16 out of 389 reviews
Rating 4 - Poor. 3 out of 389 reviews
Rating 2 - Terrible. 5 out of 389 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm Harold Reid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who run it ... Merium, Matilda and all the others are EXCELLENT!! They speak English and know everything about Lyon .... just great!
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel. The staff was very welcoming and helpful to us especially because our command of French is very limited. The room was charming and very comfortable, very clean and quiet. The breakfast included was perfect and made the mornings start just right. The hotel is located in a perfect area for taking advantage of great food, wonderful museums, shopping and the metro/tram is very close. If we are ever to return to Lyon, this will be our top choice in hotels. Merci beaucoup Hoteleo Charite!
Stayed 5 nights in Oct 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple hotel at the end of the road that leads to everything. Easy walking from there. The staff were more than nice. I practiced my French but they also spoke English. For the price it was amazing. I stayed six nights.
Stayed 5 nights in Oct 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 4 nights in Sep 2024

8/10 Good

christine

Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were absolutely lovely and accommodating. I had the ground floor room, which was flush with the road and sidewalk. I was concerned that it would be very noisy, but the double windows effectively eliminated the noise, and the air conditioning unit meant that the room didn’t get stuffy with the windows closed. Lovely continental breakfast in the little ground floor nook. This isn’t the best area of town (nor is it the worst), but as it is by the train/bus station it is very convenient for those who have an early morning departure. Would recommend overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

John, Millboro

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
PROS: The staff were all very friendly and helpful. The hotel is located in conveniently to good restaurants and attractions. Offering parking $20/night) was convenient as well. The breakfast is typical. CONS: The pictures on-line are deceiving as areas of the hotel could use a face-lift (e.g., carpet runners are dirty, doors/walls scratched & dirty). The worse was the bathroom in our room (i.e., moldy tiles & fixtures).
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and it's location were great. The staff were very friendly and helpful with lots of good recommendations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Desmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to restaurants, shopping and the town. It was a busy road outside but you wouldn’t know that once inside. The breakfast was very tasty, great coffee and a good choice of breakfast items. The hotel was very stylish, I felt I had stepped back in time but with a modern twist. Great nights sleep. Parking was tight but manageable and very safe. All the staff were very friendly and helpful. I would highly recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean, warm and welcoming place
Never have we felt so welcome and at-home at a hotel as at this one. Myriam and Mathilda were warm, welcoming, pleasant, helpful in many ways, from finding us a room despite our early arrival, helping us with local sightseeing and eating options, stowing away our luggage after checkout. The room was a bit tight but well laid out and very clean. The air conditioning worked very well, a great plus since our visit coincided with an intense heat wave. The place lacked an elevator, but there was only 1 story so no big deal to walk, and Myriam had whisked our heavy suitcase up the stairs before i even realized what was happening. The hotel is conveniently located next to the Perrache train and bus station, and well within walking distance to the Vieux Lyon old city and its amazing sights. Not a luxury hotel but great value for the $. Highly recommended!
Stayed 1 night in Jul 2024

10/10 Excellent

Kalle

Stayed 7 nights in Jul 2024

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and hotel perfect for a tourist to Lyon. Room a bit small but everything else was perfect. Not noisy and very clean. The staff were so helpful and friendly. Definitely would stay there again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Varun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful (and great with English, as we know very little French). Room was tiny but SO comfortable and perfect for our stay - everything was lovely! Location is great - we would absolutely stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly nice. You feel welcomed and good service in everything.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacquelyn

Stayed 2 nights in Jun 2024

10/10 Excellent

Sinyoung

Liked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, the bathroom smelt of urine as the toilet seat was wood and rotting. The tiles in the shower were full of mold. The room smelt. The only positives where the staff were friendly and helpful and the location is good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay in Lyon
I came in for one night for a personal event, and I booked this hotel for the first time. Its a lovely place, situated so nicely in central Lyon with super easy access to Metro, Tram and train station. They have done a great job in renovation, keeping the old world charm with new amenities. The staff is super friendly, speaks English very well, know the city and are very helpful. The breakfast is lovely and for a nice stay in Lyon this is a great choice hotel. The only thing is that there is no elevator so you have to carry your suitcase upstairs. But the staircase is wide and not steep.
Stayed 1 night in May 2024

6/10 Okay

Adriano

Liked: Cleanliness
Comfortable hotel for short stay
I recently stayed at Hotelo for a short visit. The staff was polite and welcoming. My room, number 17, was clean and comfortable, but I did encounter a minor issue with the shower enclosure. The door didn’t fully close due to a problem with the rubber seal, causing water to leak into the bathroom and make it a bit messy. Despite this, my overall experience was positive, and the hotel is a good option for a brief stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

CATHY, LONGMONT

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice, clean but quaint hotel, great breakfast too.
Stayed 1 night in Jun 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff went above and beyond to make our vacation easy. Loved the staff!
Stayed 1 night in May 2024