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Keystone Hôtel & Spa

4.0 star property

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Photo gallery for Keystone Hôtel & Spa

Relax in a serene spa room with a sauna, steam room, and massage table.
Exercise and unwind in this well-appointed room, featuring a treadmill and a comfortable bench.
Bathroom features a bathtub and a wooden bench.
Relax in a serene space with a large bed, round bedside table, and light fixture.
Relax in a spacious bathtub with a separate shower area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
$124
includes taxes & fees
Aug 12 - Aug 13

Explore the area

View in a map
15 Rue Casimir Périer, B, Lyon, Rhône, 69002
  • Lyon Confluence Shopping Center
    ‪3 min walk‬
  • Musée des Confluences
    ‪16 min walk‬
  • Bellecour Square
    ‪3 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪28 min drive‬

Room options

View all photos for Executive Room

Relax in a serene space with a neatly made bed, wall-mounted TV, and large window.

Executive Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Cozy retreat with a neatly made bed, bedside table, and coat rack.

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Cozy retreat with a comfortable bed, bedside table, and chair, plus a convenient coat rack and window with curtains.

Comfort Room

9.4 out of 10
Exceptional
(19 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Relax in a spacious room with a large bed and city views.

Superior Room

8.8 out of 10
Excellent
(12 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Single Room

Relax in a stylish room with a comfortable bed, a spacious wardrobe, and a convenient bedside table.

Business Single Room

7.6 out of 10
Good
(4 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Relax in a spacious room with a large bed, a bedside table, and a balcony offering a city view.

OKKO Hotels Lyon Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
$162 nightly
The price is $162 total
includes taxes & fees
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About this property

Keystone Hôtel & Spa

4-star hotel in Lyon City Centre
A snack bar/deli, massage/treatment rooms, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Change of towels is available on request.
Keystone Hôtel & Spa offers 67 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 70-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials and body treatments.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Lyon hotel also offers spa services, tour/ticket assistance, and concierge services.

Keystone Hôtel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 18 for adults and EUR 12 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • 2 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 70-inch flat-screen TV with satellite channels
  • Pay movies

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Keystone Boutique Hôtel
Keystone Hôtel & Spa Lyon
Keystone Hôtel & Spa Hotel
Keystone Hôtel & Spa Hotel Lyon

Keystone Hôtel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 247 reviews
Rating 8 - Good. 64 out of 247 reviews
Rating 6 - Okay. 17 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 6 out of 247 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff very helpful and welcoming. Food was good.
Stayed 1 night in May 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a stay in Lyon, close to the tram station and river. Very clean hotel with friendly staff. The spa is lovely too! Would recommend.
Stayed 2 nights in May 2025

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, clean and had everything you needed in the room. Is in a really nice modern location in Lyon, not far from transport links, shopping and restaurants on the river front. Staff on reception were so nice, gave us some recommendations on what to do and provided a map of the city. We got there before check in time and asked to drop our bags, these were in our room ready when we go back instead of just being held in luggage storge which was a really nice touch. Would stay again if returning to Lyon.
Stayed 1 night in Apr 2025

6/10 Okay

Anshuman

Traveled with group
Liked: Cleanliness, staff & service

Good location, great staff but not 4* in facilitie

Definitely not a 4* hotel. Not sure why it's rated such. Facilities are basic. Room has weird metal cross on it, if anything, it's very dangerous from health and safety perspective. Requested for room change, was denied. But the staff make up for it. Barring one man, everyone was very polite and extremely helpful. Particularly the two ladies, one French, one Italian (apologies don't know their names), were very considerate, gave lots of advice on places to visit, restaurants etc. Very positive experience that. Location is fine, can get a bit too quiet and full of noisy youngsters in the night. But good for runs and walks during the day.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2025

10/10 Excellent

Eleanor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay for a short business trip. The staff were really kind, both fluent in English and allowing me to practice my French! The spa and jacuzzi are also excellent and highly recommended, with equally kind and professional staff. My only complaint is that the complimentary espresso pods and teabags weren't refreshed after my first night, so I ended up heading out across the road for a morning coffee on my second day. Otherwise, everything was spotless, welcoming, and comfy!
Stayed 4 nights in Apr 2025

10/10 Excellent

Eleanor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jacuzzi and spa, all the staff were so kind—everyone speaks English but they kindly let me practice my French too! Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

GISELLE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very nice hotel
Stayed 2 nights in Sep 2024

8/10 Good

Donna, Silver Spring

Liked: Cleanliness, staff & service
Easy walk to the train station and to shopping. The property has a damage deposit, but be aware and check, because there were already broken items in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

YANNI

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great, very helpful.
Stayed 1 night in Dec 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

ROGELIO, BURBANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were attend & clean very nice. Front desk Jamila and colleagues very nice to me. Restaurant breakfast buffet was excellent and sure lunch and dinner just the same, staff very friendly. Must stay again next time, it’s almost very close 30mins walk to most tours. Keep up the excellent job. Rogelio
Stayed 4 nights in Oct 2024

8/10 Good

Emmanuel

Stayed 3 nights in Oct 2024

2/10 Terrible

Kyoung won Olivia

Stayed 2 nights in Oct 2024

10/10 Excellent

MANLI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay being close to transport but also able to walk to many attractions
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Traveled with partner
Liked: Cleanliness
Nice big rooms, quiet with a nice view. Safe did not work, sink leaked a bit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mecker

Business traveler, Traveled with family
Staff was amazing and the place very clean!!
Stayed 1 night in Sep 2024

10/10 Excellent

Ka Nam Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is convenient and the room is clean. The front desk reception are very helpful. I was injured and the front desk helped us getting the medical attention.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

George, Mont Tremblant

Liked: Cleanliness, staff & service, property conditions & facilities
This is a newish property w a nicely decorated rooms. Despite all the 5 star grades however, the hotel is promoted as 'boutique'. It's not. It's only a nice little hotel with nice decor. The hotel has no buzz, nowhere to chill or relax with a glass of wine (except the restaurant on the main floor which is closed until about 7 pm. Boutique hotels where I come from are about atmosphere. This place has none. Guest service was pretty "OK" but special 5 STAR mention to Andrea, the helpful and young front desk agent, concierge who really understood the meaning of hospitality. I would recommend this hotel for all of the reasons given in my rating, but if you are looking for the 'cool-factor' - this is not the place.
Stayed 6 nights in Sep 2024

10/10 Excellent

John, Emeryville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good basic hotel. The location is very convenient to the tram. Service was very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Keystone Boutique Hotel are incredibly kind and welcoming. They were happy to answer all of our questions and greeted us warmly every time we saw them. The hotel room was impeccably clean and comfortable. We had a beautiful terrace attached to our room and plenty of space to store our things. The breakfast in the hotel was also a great way to start the day with many options. I would love to stay here again when I return to Lyon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This was a fantastic hotel a short distance from the city centre but not too far. We were allowed an early check in and found the receptionist really helpful in advising us of good local places to get lunch (spot on) and alternatives for the tram strike that was on, even offering to arrange a taxi for us. The rooms were clean, comfortable and had everything we needed and I will definitely book again as and when I return to Lyon or the surrounding area.
Stayed 1 night in Jul 2024