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Keystone Hôtel & Spa

4.0 star property

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Photo gallery for Keystone Hôtel & Spa

Front of property
Terrace/patio
Memory foam beds, individually decorated, individually furnished, desk
2 treatment rooms, massages
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
15 Rue Casimir Périer, B, Lyon, Rhône, 69002
  • Lyon Confluence Shopping Center
    ‪3 min walk‬
  • La Sucriere
    ‪11 min walk‬
  • Place Carnot
    ‪15 min walk‬
  • Lyon (LYN-Lyon Bron)
    ‪26 min drive‬

Room options

View all photos for Executive Room

Executive Room | Memory foam beds, individually decorated, individually furnished, desk

Executive Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Memory foam beds, individually decorated, individually furnished, desk

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Memory foam beds, individually decorated, individually furnished, desk

Comfort Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Memory foam beds, individually decorated, individually furnished, desk

Superior Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Single Room

Business Single Room | Memory foam beds, individually decorated, individually furnished, desk

Business Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

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View from property

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The price is $176
per night
$199 total
includes taxes & fees
Mar 20 - Mar 21
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About this property

Keystone Hôtel & Spa

4-star hotel in Lyon City Centre
A snack bar/deli, massage/treatment rooms, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Change of towels is available on request.
Keystone Hôtel & Spa offers 67 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 70-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Lyon hotel also offers spa services, tour/ticket assistance, and concierge services.

Keystone Hôtel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 18 for adults and EUR 12 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 70-inch flat-screen TV with satellite channels
  • Pay movies

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Keystone Boutique Hôtel
Keystone Hôtel & Spa Lyon
Keystone Hôtel & Spa Hotel
Keystone Hôtel & Spa Hotel Lyon

Keystone Hôtel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 192 reviews
Rating 8 - Good. 49 out of 192 reviews
Rating 6 - Okay. 11 out of 192 reviews
Rating 4 - Poor. 3 out of 192 reviews
Rating 2 - Terrible. 5 out of 192 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ROGELIO, BURBANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were attend & clean very nice. Front desk Jamila and colleagues very nice to me. Restaurant breakfast buffet was excellent and sure lunch and dinner just the same, staff very friendly. Must stay again next time, it’s almost very close 30mins walk to most tours. Keep up the excellent job. Rogelio
Stayed 4 nights in Oct 2024

8/10 Good

Emmanuel

Stayed 3 nights in Oct 2024

2/10 Terrible

Kyoung won Olivia

Stayed 2 nights in Oct 2024

10/10 Excellent

MANLI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay being close to transport but also able to walk to many attractions
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Traveled with partner
Liked: Cleanliness
Nice big rooms, quiet with a nice view. Safe did not work, sink leaked a bit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mecker

Business traveler, Traveled with family
Staff was amazing and the place very clean!!
Stayed 1 night in Sep 2024

10/10 Excellent

Ka Nam Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is convenient and the room is clean. The front desk reception are very helpful. I was injured and the front desk helped us getting the medical attention.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

George, Mont Tremblant

Liked: Cleanliness, staff & service, property conditions & facilities
This is a newish property w a nicely decorated rooms. Despite all the 5 star grades however, the hotel is promoted as 'boutique'. It's not. It's only a nice little hotel with nice decor. The hotel has no buzz, nowhere to chill or relax with a glass of wine (except the restaurant on the main floor which is closed until about 7 pm. Boutique hotels where I come from are about atmosphere. This place has none. Guest service was pretty "OK" but special 5 STAR mention to Andrea, the helpful and young front desk agent, concierge who really understood the meaning of hospitality. I would recommend this hotel for all of the reasons given in my rating, but if you are looking for the 'cool-factor' - this is not the place.
Stayed 6 nights in Sep 2024

10/10 Excellent

John, Emeryville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good basic hotel. The location is very convenient to the tram. Service was very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Keystone Boutique Hotel are incredibly kind and welcoming. They were happy to answer all of our questions and greeted us warmly every time we saw them. The hotel room was impeccably clean and comfortable. We had a beautiful terrace attached to our room and plenty of space to store our things. The breakfast in the hotel was also a great way to start the day with many options. I would love to stay here again when I return to Lyon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This was a fantastic hotel a short distance from the city centre but not too far. We were allowed an early check in and found the receptionist really helpful in advising us of good local places to get lunch (spot on) and alternatives for the tram strike that was on, even offering to arrange a taxi for us. The rooms were clean, comfortable and had everything we needed and I will definitely book again as and when I return to Lyon or the surrounding area.
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! The staff was very helpful and spoke excellent English. Right next door was a public laundry mat which was great, and next to that was a beauty shop that gave EXCELLENT massages! We took advantage of both! Great breakfast was also included.
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! This was our favorite hotel during our 3 country tour through Europe. Rooms were just the right size (note to Americans-all hotel rooms are much smaller in Europe), they actually had air conditioning (which other hotels said they had but didn’t), and it was located within walking distance to a main train/bus station and only 25 minutes from the other main train station. Highly recommend!
Stayed 3 nights in Jul 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with up-to-date rooms that feel very comfortable. Really liked our room and the clean conditions. The neighborhood has some noisy bars, and there were partying people on the street until 3 am or so. There are better neighborhoods to stay in Lyon. Staff was nice and very helpful, hotel feels new and well organized.
Stayed 1 night in Jun 2024

8/10 Good

Abbygail L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and clean, with nice touches and a spacious room (executive room). Staff was friendly and helpful. Tram line nearby makes accessing the city relatively easy.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great hotel, the room was immaculate and the staff were very helpful. The area is well connected to the rest of the city with good transport links- I was working at the other end of town but it was really easy to get there. Lots of shopping and restaurant options nearby.
Stayed 4 nights in Jun 2024

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Niloufar

Traveled with partner
Liked: Cleanliness, staff & service
We showed up at 6pm, hours after our check in and were told our room is not ready yet. We told them we have to change and leave immediately as we were visiting for a concert. They were finally able to accommodate us but took unnecessarily long for us checking in after our check in time. Also there was construction happening in the lobby

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need more staff during breakfast. Had to wait for plates. Scramble eggs were cold even at 7:00 am. Needed some gluten-free items available for breakfast. Needed menus in English. We ate 2 dinners at the hotel that were excellent! The staff at the front desk were very professional and cordial!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lotus

Stayed 4 nights in May 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff, in particular Karim, went above and beyond to accommodate us. He sprang into action to come rescue us when we had a parking snafu at a garage. He was ever ready with help and information. I will be writing to management to commend him.
Stayed 2 nights in May 2024