Le Phenix Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Phenix Hotel

Exterior
View from property
Reception
Exterior
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place des Terreaux
    5 min walk
  • Elephant and Castle
    1 min walk
  • Lyon Saint Paul Station
    2 min walk
  • Lyon (LYN-Lyon Bron)
    28 min drive

Room options

Deluxe Room, River View

  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Basic Single Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Le Phenix Hotel

4-star hotel in Lyon City Centre
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Le Phenix Hotel offers 36 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Le Phenix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Children's toys
  • Highchair
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Spacious, clean, and modern room Wonderful breakfast with many choices of locally sourced foods
Stayed 1 night in Sep 2024

8/10 Good

Betty Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good! Just the essentiel was in the room! No shampoo! No cream! Just soap and One toilett paper!!
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need refrigerator in room
Stayed 5 nights in Sep 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Beautiful place. Nice clean room. Friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Lyon - near the restaurants and shops but on a quiet street. Beautiful decor and wonderful service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and perfect
Loved the location. Good breakfast. Excellent air conditioning. All staff were very nice and helpful. Would absolutely stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

DIANE

Traveled with group
Disliked: Staff & service, amenities
My request for 2 twin beds was ignored. I booked a stay for 3 nights at $127 per night. Instead I was charged triple that amount. Internet and WiFi service were poor, therefore doing business was impossible. No tub mat in bathtub--I almost fell down due to the slipperiness of the bathtub. I had to stand on a table to open the air conditioning vents. Had to be instructed on how to operate lights in the room. I would not recommend the Hotel Phenix to my worst enemy!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticks all the boxes, on a budget
Cute hotel along the river. Much food nearby, easy walk to Old Lyon. Easy bus trip to Lyon Part Deux train station and 5 minute walk to metro at Hotel de Ville.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect choice for my visit to Lyon. Walkable and close to everything I wanted to see as well as to two excellent restaurant areas. Staff friendly and helpful. The room is typical for Europe- a few oddities and small-ish but comfortable with good AC. Excellent breakfast. In my opinion this was excellent value- less than 300 euros for two nights and two breakfasts. I’ve paid more for a Holiday Inn in North America (with nothing walkable and a view of a Costco). Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Andrzej

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money Nice and knowledgeable staff Close to great restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay in a nice area, the lobby’s and atriums were nice and felt elegant
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Irann

Stayed 3 nights in Jul 2024

10/10 Excellent

Patar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, the reception upgraded my room to a larger room and able to retrieve my earring when I forgot about it when I checked out early. Love the location as it super close to both downtown and old town. And the river is super close to the hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Althea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at convenient location to river and old town Lyon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jie

Stayed 2 nights in Jul 2024

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Tetsunari

Stayed 2 nights in Jul 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel on my first night in France was perfect. Friendly staff. Merci beaucoup!
Stayed 1 night in Jul 2024