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Mercure Lyon Genas Eurexpo

4.0 star property

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Photo gallery for Mercure Lyon Genas Eurexpo

Exterior
1 bedroom, free minibar, in-room safe, blackout drapes
Seasonal outdoor pool
1 bedroom, free minibar, in-room safe, blackout drapes
Lunch, dinner served; French cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
36 Rue Antoine Pinay, Genas, Rhone, 69742
  • Eurexpo Lyon
    ‪6 min drive‬
  • Groupama Stadium
    ‪7 min drive‬
  • LDLC Arena
    ‪7 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, free minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, free minibar, in-room safe, blackout drapes

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, free minibar, in-room safe, blackout drapes

Privilege, Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Lyon Genas Eurexpo

4-star Genas hotel close to Eurexpo Lyon
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and concierge services are onsite. Housekeeping is available on request.
Mercure Lyon Genas Eurexpo offers 84 accommodations with free minibar items and minibars. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Lyon Genas Eurexpo features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired Internet access is complimentary.

Event facilities measuring 753 square feet (70 square meters) include conference space. This eco-certified hotel also offers a library, a terrace, and a garden. Complimentary self parking is available on site, along with a car charging station.

Mercure Lyon Genas Eurexpo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 11:00 AM.
COTé le restaurant - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COTé le restaurant

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 753 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ambassadeur Genas
Ambassadeur Hotel Genas
Mercure Lyon Genas Eurexpo Opening July 2017 Hotel
Mercure Lyon Opening July 2017 Hotel
Mercure Lyon Genas Eurexpo Opening July 2017
Mercure Lyon Opening July 2017
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Eurexpo Hotel
Mercure Lyon Eurexpo
Mercure Lyon Genas Eurexpo (Opening July 2017)
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Genas Eurexpo Genas
Mercure Lyon Genas Eurexpo Hotel Genas

Mercure Lyon Genas Eurexpo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 93 out of 238 reviews
Rating 8 - Good. 95 out of 238 reviews
Rating 6 - Okay. 33 out of 238 reviews
Rating 4 - Poor. 11 out of 238 reviews
Rating 2 - Terrible. 6 out of 238 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

karol

Stayed 1 night in Oct 2024

6/10 Okay

christopher

Business traveler
Liked: Cleanliness
Hotel was fine, that's about all I can say not 4 star for sure, more like 3. Poor restaurant choices for breakfast. Room carpet dirty, pillows smelt as though pillow cases hadn't been washed in months. Location very convenient to motorway. Outside is a little run down. Staff English is minimal which for a hotel I found very strange. Not worth the money paid. Not terrible but not great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2024

8/10 Good

makombo, freeport

Traveled with family
Liked: Amenities, property conditions & facilities
Nice at the reception
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
It was ok. Gym wasn’t up to much. Old equipment. Hotel was ok and free parking was good as not many hotels do that
Stayed 2 nights in Jun 2024

8/10 Good

Shanna

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
He lights in the room did not work and thr hotel was sold out so no room to switch to:(
Stayed 1 night in Jun 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Kit Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lovely place.
Stayed 1 night in Apr 2023

8/10 Good

kathleen, Port Royal

Traveled with family
Liked: Cleanliness, staff & service
Our room was way too hot. No AC. 2 floor fans which shut off after 1.5 hours. We could open a window, but didn't help. The restaurant was excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Peter, Chard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite efficient stsff,very clean, nice bed, spacious room.
Stayed 1 night in Sep 2022

10/10 Excellent

christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Peter

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Bathroom drains didn't work. Air conditioning was inefficient. Breakfast dining room staff weren't there to seat us then made us change tables after we were eating after seeing ourselves.
Stayed 1 night in May 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited us down to the ground
Driving down through France this was a perfect stopover. Not so far from the motorway, a modern clean hotel with very comfortable, rooms, great outdoor space, and good food. Destination chargers for Tesla and other EVs make this a definite spot for future trips. Oh, and a McDonalds just across the road if you're fed up with hotel food.
Stayed 1 night in Jul 2021

10/10 Excellent

KP

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay during COVID
I stayed in the hotel during COVID19, so cleaniess and safetey measures are very important. The room was properly cleaned, overall hotel was clean and more importantly there was rooomservice with excellent service and decent meals. Even the breakfast could be delivered to the room on request. The rooms are modern and comfortable, good size television with CANAL+ channels. The only downside for some people could be that there is only 1 elevator for the whole hotel, with COVID only 1 person can enter so you might expect some waiting times in case you do not want to take the staircase (there are only 4 floors)
Stayed 3 nights in Mar 2021

6/10 Okay

Camille

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Camelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Richard

Business traveler
Disliked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Customer service was great, colours of hotel room were amazing, one of the best Mercure’s we’ve stayed in!
Stayed 1 night in Nov 2019

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vibe
Really nice vibe, food was good, room was also nice. Good value stay. O thing to do locally, limited to hotel without a car/taxi but was a business trip so OK.
Stayed 1 night in Oct 2019

10/10 Excellent

Yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for LYS
Comfortable night before flight from LYS the following morning. This hotel is located on the edge of a small town, with several parks.
Stayed 1 night in Jul 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful decorations!
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Do NOT think this hotel is near the airport!
This is NOT an airport hotel, no matter how it is advertised! It is about 10 miles away from LYS, and using Uber, costs about $25 EACH WAY for transportation. The advertised shuttle service was NON-existent for us - even though it is widely advertised. And I was traveling with a native French speaker who could ask by telephone etc. There ARE three real airport hotels, Ibis, Kyriad and NH, all within five minute drive from LYS or possible walking distance (15-20 minutes). (There is a 20 Euro minimum for using Uber from LYS). Except for distance, Hotel Mercure was satisfactory - Good - nice desk people, quality linens, a good restaurant in another hotel about 10 minutes walk away., gated parking lot. Bad - refrigerator did not work, coffee service in room but no pot provided, old thermostat with no numbers on it (air conditioner was weak, did not work at all in first room, so we were moved into another room, still weak), toilet in separate room from sink and shower (common in French homes), room lights turn off automatically overnight, isolated location at the edge of fields bordering industry, MacDonalds diagonally one block away across the street
Stayed 1 night in Sep 2018

8/10 Good

rose w

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel
Stayed one night on way to Annecy because our flight from LHR came in late. Uber driver took us there fir 24 euro...4 miles away. Didn’t know they have shuttle for 5 euro pp. Hotel Restaurant was closed but there is a McDonalds across the road open till 11:00pm but not open for breakfast till 11:00 am. Hotel is quiet and clean. Breakfast for 15 euro is decent with self squeezed orange juice machine at your disposal, only till 9:30! Good value over all!

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Skiing Holiday
Good location close to motorway when driving to the alps to go skiing. Easy to check in with friendly staff. Good parking facility with closed gate entry and exit. New hotel very clean and comfortable. Needs additional staff as had to wait a long time to get served at the bar.
Stayed 1 night in Feb 2018