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Hotel Amenities

Renovations + Closures

This property is closed from June 26 2023 to December 31 2023 (dates subject to change).

Property Features

The tentalow offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Wireless Internet access is complimentary.

This Maasai Mara tentalow also offers an outdoor pool, a library, and a garden. Onsite uncovered self parking is complimentary.

Mara Eden Safari Camp has designated areas for smoking.

  • Library
  • Daily
  • Free reception
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Free English breakfast
  • Designated smoking areas
  • Free breakfast
  • Uncovered parking
  • Secured parking
  • Total number of rooms - 13
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Mara Eden Safari Camp offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Balcony
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Shower only
  • Hair dryer (on request)
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 2
  • Guidebooks or recommendations
  • Laptop-friendly workspace

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary English breakfast is served each morning between 6 AM and 11 AM. The tentalow offers a complimentary manager's reception on select days.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)

Nearby Activities

Recreational amenities at the tentalow include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game drive on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 70 per person, per night. This fee does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 5:00 PM

Check-in time starts at noon

Minimum check-in age is: 15

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Staffed front desk

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Smoke detector

Reservations are required for onsite COVID-19 testing

Minimum age for COVID-19 test requirement: 4

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 12

Minimum age for proof of COVID-19 vaccination requirement: 12

UnionPay

COVID-19 vaccine must have been received a minimum number of days before check-in: 15

Cashless transactions are available

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Hotel Names

  • Mara Eden Safari Camp Masai Mara
  • Mara Eden Safari Camp
  • Mara Eden Camp Masai Mara
  • Mara Eden Camp
  • Mara Eden Safari Camp Kenya/Maasai Mara National Reserve
  • Mara Eden Safari Camp Safari/Tentalow Masai Mara
  • Mara Eden Safari Camp Safari/Tentalow
  • a En Safari Camp Masai a
  • Mara Eden Safari Camp Maasai Mara
  • Mara Eden Safari Camp Safari/Tentalow
  • Mara Eden Safari Camp Safari/Tentalow Maasai Mara

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