The property is closed during April, May, June, and November.
In addition to a full-service spa, Mara Ngenche Safari Camp features an indoor pool and an outdoor pool. The tentalow offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.
This Maasai Mara tentalow also offers a spa tub, a terrace, and concierge services. Onsite self parking is complimentary.
Mara Ngenche Safari Camp is a smoke-free property.
Mara Ngenche Safari Camp offers 10 accommodations with private plunge pools and fireplaces. Rooms open to balconies. Bathrooms include separate bathtubs and showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
Free self parking
Available in some public areas: Free WiFi
Guests are offered a complimentary buffet breakfast.
Mara Ngenche Safari Camp has a restaurant on site.
Room service (during limited hours) is available.
The onsite spa has couples treatment room(s). Services include facials and manicures and pedicures.
Guests can experience the thrill of a safari, and take advantage of an indoor pool. An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at noon
Check-in time ends at 6 PM
Minimum check-in age is: 18
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 6:00 AM
Front desk closes daily at midnight
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Staffed front desk
Children stay free - maximum age 5
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
24-hour pool access
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.