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Royal Mara Safari Lodge

4.5 star property

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Photo gallery for Royal Mara Safari Lodge

Exterior
Exterior
Hiking
Sundeck
Standard Room | In-room safe, desk, free cribs/infant beds, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Masai Mara North Conservancy, Maasai Mara, 00621
  • Mara North Conservancy
    ‪1 min walk‬
  • Oloololo Gate
    ‪62 min drive‬
  • Maasai Mara National Reserve
    ‪77 min drive‬
  • Maasai Mara (MRE-Mara Serena)
    ‪102 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Standard Room

  • 650 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Royal Mara Safari Lodge

4.5-star Maasai Mara lodge with private patios
2 restaurants, 2 bars/lounges, and concierge services are available at this lodge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Royal Mara Safari Lodge offers 8 accommodations with safes and complimentary bottled water. Rooms open to furnished patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the lodge's 2 restaurants. Guests can unwind with a drink at one of the lodge's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This luxury lodge also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

A complimentary full breakfast is served each morning between 5 AM and 9 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 5:00 AM to 9:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Free supervised activities for children
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Royal Mara Safari Lodge Masai Mara
Royal Mara Safari Masai Mara
Royal Mara Safari
Royal Mara Safari Lodge Kenya/Maasai Mara National Reserve
Royal Mara Safari Hotel Maasai Mara National Reserve
Royal Mara Safari Lodge Lodge
Royal Mara Safari Lodge Maasai Mara
Royal Mara Safari Lodge Lodge Maasai Mara

Royal Mara Safari Lodge Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

8.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kwame, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROS: Good property. Great Cabins, 5-star on-site staff service goes above. Simon was great, he went running with me twice on the Serengeti/Mara savanna. Josphat, the local manager, was very responsive to organizing tours, and every request I had. Game rides with James and excursions were personal, flexible, and knowledgeable. Food and table service was amazing. CONS: WiFi internet is very shaky there. It only worked about 40% of the time I was there and it was very slow, crucial when cell phone only picks up 2G. Also be aware that the updated policy is to charge for $30 for transit to/from the airstrip unless you book a "package". It didn't say that on the website (which will soon be corrected), but I was able to call off-site management and have the charge removed after 1 hour of conversation (which was way too long). Just FYI in case you have any billing questions.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise at the Mara River
We spent wonderful days in this lodge. The tent-bungalows are situated directly at the Mara River, the grunting of the hippos was our lullaby at night. Service was excellent. James, our guide for the game drive, did everything to show and explain wildlife to us. Once we were already nearly back to the lodge, when he heard that a leopard had been seen. Immediately he turned and we had the chance to see this elegant animal. One morning, we had a picnic on the prairie, in the company of zebras and antelopes, next day, we had a cool beer and appetizer, while watching sunset. Meals were served outside, we took breakfast in the morning sun at the hippo-pool and dinner at the bonfire. We had also the opportunity to do a walking safari, where we learned about masai life, we watched foot prints of different animals, saw the grazing grounds of the hippos and crocodiles sleeping in the sun. Thank you for the marvelous time.
Stayed 3 nights in May 2018

2/10 Terrible

Tomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Traumhafte Natur, Preisbetrug, Gespensterisch
Spent 3 nights there, in the end of December 2017. Mixed feelings. The good: Excelent location, the best lodges in the world, excellent service, artisan furniture, you are in the middle of nature, you hear hippos 24/7, lions, monkeys stole cookies from my porch, I mean WOW. But now this: They cheat you with the price. After you book, they tell you to pay 80 USD extra per person per night, which was not declared anywhere. Hotels.com promised to reimburse me, but never did, so shame on Hotels.com as well. Average food (the same lousy tilapia for dinner two days in a row), incompetent staff and most importantly spooky. Have you seen the TV series Lost? I mean the kind of Dharma Initiative SPOOKY. You are only allowed to move around with an armed guard and are told to never leave your lodge in the nighttime. At 10 pm sharp, they turn off the generator, so you have no juice at all, no light at all, nothing. They give you a walkie talkie for emergency, haha, it does not work. Of course, I was afraid - but I survided and it was great adrenaline after all. Wifi is good for e-mail only, but you have to walk to the modem and sit next to it to get any reliable connection. And forget video calls. And of course, if you walk from your lodge to the modem, guess what, the armed guard walks with you. Oh and did I mention, I was the only guest in the camp? So, yes, great adventure. But would I feel confident enough to take my kids with me? NO!
Stayed 2 nights in Dec 2017