Derlon Hotel Maastricht

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Derlon Hotel Maastricht

Front of property
Balcony
Derlon Suite | Minibar, in-room safe, desk, soundproofing
City Apartment | Minibar, in-room safe, desk, soundproofing
Front of property - evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Onze Lieve Vrouweplein 6, Maastricht, 6211 HD
  • Basilica of Our Lady
    1 min walk
  • Helpoort
    4 min walk
  • St. Servaas Church
    5 min walk
  • Maastricht (MST-Maastricht - Aachen)
    13 min drive

Room options

Premium Room

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

Derlon Suite

  • 368 sq ft
  • Sleeps 3
  • 2 Twin Beds

Andre Rieu Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

City Apartment 2

  • Sleeps 3
  • 2 Twin Beds

Sphinx Suite

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

City Apartment

  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

About this property

Derlon Hotel Maastricht

3.5-star hotel in Maastricht-Centre Urban District
This smoke-free hotel features a restaurant, 2 bars/lounges, and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Derlon Hotel Maastricht offers 50 accommodations with minibars and espresso makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). Guests can use the indoor pool at a partner property.

Derlon Hotel Maastricht is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant Derlon - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 27.50 per day)
  • Valet parking on site (EUR 49.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 26 for adults and EUR 12.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Derlon

Things to do

  • Archery
  • Bicycle rentals
  • Indoor pool (guest access)
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 12.5 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.77 per person, per night
  • Service fee: EUR 2.82 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26.00 for adults and EUR 12.50 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 50 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 27.50 per day
  • Valet parking fee: EUR 49.50 per day
  • Crib (infant bed) fee: EUR 12.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Derlon
Derlon Hotel
Derlon Hotel Maastricht
Derlon Maastricht
Derlon Maastricht Hotel
Hotel Derlon
Hotel Derlon Maastricht
Hotel Maastricht Derlon
Maastricht Derlon Hotel
Maastricht Hotel Derlon
Derlon Hotel Maastricht Hotel
Derlon Hotel Maastricht Maastricht
Derlon Hotel Maastricht Hotel Maastricht

Derlon Hotel Maastricht Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 204 reviews" "
Rating 8 - Good. 81 out of 204 reviews" "
Rating 6 - Okay. 25 out of 204 reviews" "
Rating 4 - Poor. 8 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated rooms
We have stayed here several times in the past. Although the location is great the rooms are outdated, specially for the price and the fact it’s a 5 star hotel. 1 little bottle of shampoo and bodywash for 2 people and they were not replaced the 2nd day? 2weeks in the netherlands this was the most expensive one and the only one with no proper bodywash and shampoo provided, this is not to be expected in a 5 star hotel. I was told 2 years ago they were in progress of updating the rooms not no sign of it?
Stayed 2 nights in May 2024

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Derlon Hotel was not only beautiful but in the heart of Maastricht. Staff is amazing, location is in the center of shopping, dining and a beautiful square to sit and have food/drinks. Would highly recommend!
Stayed 3 nights in Aug 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and location.
Stayed 1 night in Aug 2023

6/10 Okay

Briana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hairs found in tub on arrival, Minimal housekeeping. Excellent location.
Stayed 2 nights in Mar 2023

2/10 Terrible

Jenny

Stayed 1 night in Oct 2022

10/10 Excellent

Harvey, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is superb!
Stayed 1 night in Aug 2022

10/10 Excellent

Sunni, BRUNSSUM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and beautiful hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
Comfortable rooms
Spacious rooms with comfortable king-size bed. Very welcoming to bikers. Nice open air terrace in front of hotel. Walking distance to everything!
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Glad we stayed here on first Maastricht visit
Location is perfect, and because new lockdown restrictions were imposed just before our stay, we were spared the usual street noise from tourists and diners on the square outside our window. But that also, meant that we could not enjoy the restaurant or lounges in the facility. (Pilots and crew with Fedex had their own lounge area though). Breakfast was picked up in a paper bag and room service had a limited menu. The staff made us feel welcome by offering an extra kettle and tea, however, in such a situation where occupancy is likely low, one wonders why not go the extra mile and offer an upgrade so we will rave and likely come back? The bed was fine but the bathroom could use an update -- dirty tile grout and chipped tub). Water pressure not great.
Stayed 2 nights in Dec 2021

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divine Derlon
We really had a fabulous stay at Derlon. Staff could not have been more helpful or pleasant. Food, wine and service excellent. Beds very comfy and room well stocked with necessities. Hotel location excellent.
Stayed 2 nights in Nov 2021

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique type property
Very central location. Ideal for our work visit
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Matt, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location. Close to parking and right in the centre of town. Room was comfortable and clean. Great buffet breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff. The room was spacious and fitted with an air conditioner, which gave an odd sound on a regular basis. The staff was informed and planned to take care of it. The room was very modern and comfortable.
Stayed 4 nights in Aug 2020

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice location in the centre of Maastricht. Helpful staff and good breakfast.
Stayed 1 night in Jun 2020

10/10 Excellent

AMAR A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel at good location
A good hotel in good location - very near to the the central location.
Stayed 2 nights in Nov 2019

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel! great lication! Loved it
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were excellent and reception ztaff most helpful.However there were not enough staff on at breakfast nor at dinner which meant that service was slow and somewhat chaotic But overall a very enjoyable stay
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The property was excellent as were thefacilities.The staff were helpful and polite. However there were not enough staff on at breakfast and they were constantly running out of food and they were to busy totake orders
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019