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Fletcher Hotel-Restaurant Kasteel Erenstein

4.0 star property

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Photo gallery for Fletcher Hotel-Restaurant Kasteel Erenstein

Exterior
Garden
Luxury Double Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds
Restaurant
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
$99
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Kerkradersteenweg 4, Kerkrade, 6468 PC
  • Gaia Zoo
    ‪1 min walk‬
  • SnowWorld Landgraaf
    ‪3 min drive‬
  • Mondo Verde
    ‪6 min drive‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪26 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Luxury Double Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Apartment

Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Apartment

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Double Room, Balcony

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Double Room

7.4 out of 10
Good
(11 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Fletcher Hotel-Restaurant Kasteel Erenstein

4-star Kerkrade hotel walkable to Gaia Zoo
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Fletcher Hotel-Restaurant Kasteel Erenstein offers 45 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Fletcher Hotel-Restaurant Kasteel Erenstein is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Fletcher Hotel-Restaurant Kasteel Erenstein has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 34.5 per night
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 6 years of age.
  • Service fee: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 34.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel Kerkrade
Fletcher Hotel-Restaurant Kasteel Erenstein Kerkrade
Fletcher Hotel Restaurant Kasteel Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel
Fletcher Hotel-Restaurant Kasteel Erenstein Kerkrade
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel Kerkrade

Fletcher Hotel-Restaurant Kasteel Erenstein Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 213 reviews
Rating 8 - Good. 82 out of 213 reviews
Rating 6 - Okay. 58 out of 213 reviews
Rating 4 - Poor. 20 out of 213 reviews
Rating 2 - Terrible. 9 out of 213 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Danny

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty smelly room

Room was disgusting it smelled stale and dirty sheets didn’t smell clean dirty faded curtains furniture smothered in chips carpet worn and smelly room very tired and absolutely stank
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed in the attic room 72 with 300 year old beams, excellent staff and area.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was very dated, and could use updating.
Stayed 2 nights in Oct 2024

8/10 Good

samantha

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had the family room and it was big and quiet, was clean, was just a bit hot for me but will stay there again!
Stayed 4 nights in Aug 2024

6/10 Okay

Andrusa

Liked: Staff & service
Stayed 6 nights in Jun 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely building and history

Lovely historic building (not the castle shown in one of the photos!) and comfortable room and bar area downstairs. The beds are way too soft though!! Helpful friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Diane, STOCKPORT

Traveled with family and small children
Room was cold on arrival but staff sorted it out immediately
Stayed 2 nights in Mar 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our recurring place of choice in Kerkrade, where i originally came from. easy walk into town and right of the autoway.
Stayed 6 nights in Jan 2024

2/10 Terrible

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Paola Constanza

Stayed 4 nights in Jul 2023

8/10 Good

MARIA, NOORD

Traveled with family
Liked: Cleanliness, staff & service
Very beautiful property, friendly staff. Clean spacious room, but room design a bit outdated.
Stayed 2 nights in May 2023

10/10 Excellent

Ireneusz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Monica

Liked: Staff & service, room comfort
My stay was alright but the bike I rented was broken and made me crash so o had to buy a new pair of pants they did not charge me for the rental I thought the room was ok it was old not renavated I was happy but I dropped a earring on hefloor and found a dog bone under the bed why would they put me in a room where animals stay I stayed in two difrent bookings a total of 4 nights But the staff was amazing But I would not stay here again or recommend it
Stayed 2 nights in Dec 2019

6/10 Okay

jacq

Traveled with family and small children
Liked: Cleanliness
It’s getting very tired and needs a revamp for the price you pay—it’s in an excellent location in a beautiful environment but there are better alternative options to choose from in the area.
Stayed 1 night in Oct 2019

10/10 Excellent

Katharina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
On arrival we were tired after a long journey. The receptionist really needed to go back to hotel school to learn how to welcome guests. She was cold and unhelpful. When we asked if we could eat something in the hotel restaurant, we were told “it’s full”.. we asked if she could check .... “no” was the one word answer from the kitchen . They couldn’t be arsed to serve us... so went out to find something in the town ... were virtuallly everything was closed at 20.30 hrs... not a good experience. The room was drab and in need of renovation. Clean enough apart from the stained carpets.. this hotel needs to get some more friendly and helpful staff.
Stayed 1 night in May 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort

Renovated farmhouse in valley with lakes.

I like the ambience of this hotel, which started as a wrecked old farmhouse but brought to life again as an interesting and attractive hotel with a countryside feel to it. The rooms are now getting a bit down at heel and could do with some update, but that has not stopped me coming back here on visits to the area because the other advantages of the hotel are so nice. Breakfast offers a good choice and is in the same building whilst evening meals are in the old castle building over the road. There is also a nice park with lakes you can walk around, which makes a good start to the day. Altogether pleasant.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Kasteel in the Clouds

Beautiful location but the rooms could use an overhaul. We were up on the 3rd floor (no lifts) which made trips out with my dog a bit of a challenge.
Stayed 3 nights in Sep 2018

8/10 Good

Jan, New York

Liked: Property conditions & facilities
Comfortable inn with beautiful surroundings. Rooms are a bit worn but comfortable and clean. Nice breakfast and cozy bar with a wide selection of Belgian beers.
Stayed 3 nights in Sep 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service

Hotel was ok

The hotel was ok, never quite as you expect in the pictures. But the staff were friendly enough and the breakfast was good and varied. Room needed updating but had all we needed. Local area had a good restaurant Juliette and the bar in the hotel was buzzing, tho probably because of the people with us. It was a good base for where we wanted to go so it did for us.
Stayed 2 nights in Sep 2018

8/10 Good

Cathy, New York, New York

Liked: Staff & service
Disliked: Room comfort
Needs an update!!! Been a guest here for 30 years and it’s looking it’s age. Needs renovation
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location .

We were came down to breakfast just before cutoff time and it was disappointing for the price .
Stayed 1 night in Jul 2018

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive and characterful hotel

A modernized old building in a very nice semi-rural location, with evening restaurant across the lane in an attractive old castle. Meals in the restaurant are delicious although somewhat expensive. Breakfast is in the main hotel building and is very good. The semi-rural location offers a pleasant walk around lakes in the valley. Fairly convenient also for nearby Aachen as well as South Limburg Holland where it is actually located.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time at the hotel the staff is warn and friendly they have a very good breakfast meal lots of fruit and cheeses along with nice bread selections the rooms and large with a big deep bath tub just right for that long hot soak you need after a long trip always a enjoyment thanks
Stayed 2 nights in Oct 2017