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Royal Urban Macaé Hotel

3.5 star property

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Photo gallery for Royal Urban Macaé Hotel

2 outdoor pools, sun loungers
Rooftop terrace
Building design
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Rua Abilio Moreira de Miranda, 277, Parque Valentina Miranda, Macaé, Rio de Janeiro, 27915-250
  • Imbetiba Beach
    ‪8 min walk‬
  • Campista Beach
    ‪15 min walk‬
  • Macae City Park
    ‪15 min walk‬
  • Macae (MEA)
    ‪17 min drive‬

Room options

Family Suite, Patio

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Patio

Suite, 1 Double Bed, Patio | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Patio

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Patio

Suite, 2 Twin Beds, Patio | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, Patio

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, individually decorated

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Superior Quadruple Room, Patio

  • Sleeps 4
  • 2 Double Beds

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About this property

Royal Urban Macaé Hotel

3.5-star Macaé hotel with restaurant
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Royal Urban Macaé Hotel offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.
Royal Urban Macaé Hotel features 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Royal Urban Macaé Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5 AM and 10 AM. A complimentary manager's reception is offered each day.
Royal Urban Macaé Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 80.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Royal Ocean Palace Hotel Macae
Royal Ocean Palace Hotel
Royal Ocean Palace Macae
Royal Ocean Palace
Royal Urban Macaé Hotel Hotel
Royal Urban Macaé Hotel Macaé
Royal Urban Macaé Hotel Hotel Macaé

Royal Urban Macaé Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 234 reviews
Rating 8 - Good. 60 out of 234 reviews
Rating 6 - Okay. 18 out of 234 reviews
Rating 4 - Poor. 14 out of 234 reviews
Rating 2 - Terrible. 6 out of 234 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David Moisés

Stayed 3 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine stay.
Everything was just fine!
Stayed 2 nights in Jul 2023

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessyca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Walmir

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Santo Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Grasiele

Stayed 1 night in Oct 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito!
Incrível. Surpresa boa!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Ja é a terceira vez que fico hospedada nesse hotel. Porem essa ultima vez o quarto nao foi tao bom, a tv estava com a tela ruim, espaco pequeno e so tinha 1 cadeira na varanda. No demais esse hotel é otimo, pretendo voltar outras vezes.
Stayed 2 nights in Nov 2024

8/10 Good

Gabriella

Stayed 1 night in Nov 2024

10/10 Excellent

RODRIGO CARLETTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

João Marcos

Traveled with family
Disliked: Staff & service
Uma má experiência pode afetar todo o restante
Infelizmente algumas coisas nos marcaram negativamente na estadia. A experiência no café da manhã foi a pior delas. No primeiro dia do café, chegamos no restaurante às 9:30. Pouco antes do café encerrar, um rapaz veio nos avisar para caso quiséssemos, nos servir de algo mais. Minha esposa levantou e foi pegar uma salada de frutas. Enquanto minha esposa estava se servindo, um Sr. Careca começou a tirar toda a mesa do café, inclusive a salada de frutas. Ele foi tirando todas as comidas de maneira brutal, como se o mundo estivesse acabando e a coisa mais importante a se fazer era tirar a mesa do café da manhã. Uma barulheira que só de prato batendo, talheres… Esse Sr. Me parecia ser o líder da cozinha e constantemente tratava mal seus subordinados. O café da manhã é uma das horas mais esperadas pelos hóspedes, um momento que deve ser de paz e celebração e não um momento de desordem, barulho e falta de educação. Infelizmente essa experiência negativa nos fará não querer mais voltar ao hotel. Outro ponto tbm que deve ser considerado é que a área de lazer/piscina é totalmente inacessível para quem esteja necessitando de algum auxílio. Não possui elevador direto e a escada para cercar até lá não tem corrimão, além disso, o piso ao redor da piscina não é anti-derrapante o torcendo extremamente perigososo.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

JOSE

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Rafael b

Stayed 1 night in Oct 2024

6/10 Okay

talita f l

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Razoável
Razoavel. O ar condicionado é bem antigo e faz muito barulho. Não havia coberta no quarto quando fomos solicitar na recepção a atendente disse que talvez não tivesse. Mas acabou conseguindo uma O café tanto da máquina quanto coado são péssimos. Um hotel com uma estadia que não é barata pode comprar um pó de café melhor. Em Muitos momentos só havia uma pessoa na recepção o que tornava tudo confuso. Eu não me hospedaria de novo, só se.fosse por um preço menor.
Stayed 1 night in Oct 2024

8/10 Good

Marco Aurelio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpresa Boa!!!
Hotel de porte muito bom. Potencial para melhorar e muito. Funcionários atentos e solícitos. Tudo funciona no quarto. Chuveiro ótimo, hidro excelente, amenitites de 1a qualidade com suas de banho e espuma para banho de excelência. Fora shampoo e condicionador e sabonetes — tudo de primeira. Cama boa, ar gelando e split, tv com canais diversos, movelaria em bom estado, varanda enorme c/ vista mar linda! Roupas de cama e toalhas em bom estado (pode melhorar). Hotel que chama de volta. Foi uma surpresa muito boa.
Stayed 1 night in Oct 2024

2/10 Terrible

Angelo

Stayed 2 nights in Sep 2024

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo
Tudo perfeito não tive oque reclamar .
Stayed 2 nights in Sep 2024

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia- café da manhã Top
Tivemos uma ótima estadia desde o check-in ao chek-out, funcionários bem solícitos e educados, quarto e roupas de cama bem limpinha, café da manhã de excelência, porém observamos alguns pontos que podem ser melhorados, tais como: porta de acesso ao quarto agarrando, portas do guarda roupa precisam ser lubrificadas (fazem muito barulho ao abrir e fechar ) porta de acesso à recepção, agarrando no chão dificultando a abertura total da mesma, que para abri-la temos que fazer um certo esforço levantando-a, percebemos também que os banheiros que ficam na sacada de acesso a area de lazer estavam inutilizados e com mal cheiro, caso o mesmo não seja para ser utilizado mas, que seja interditado. Ressalto que nenhum desses pontos, citados acima, impediu que tivéssemos uma boa estadia.
Stayed 2 nights in Sep 2024