The following facilities will be closed during November, December, January, February, March, and April:
The property will be renovating from September 20 2024 to September 23 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
In addition to a seasonal outdoor pool and an indoor pool, Ascott Macau provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and concierge services.
Ascott Macau has designated areas for smoking.
Ascott Macau offers 110 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Self parking (surcharge)
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Shun Hin - This seafood restaurant specializes in Chinese cuisine.
The Mix Western - This restaurant specializes in international cuisine. Open daily.
The Win - This sushi bar specializes in Japanese cuisine. Open daily.
Red House Bar&Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
The seasonal pool will be open from May to September.
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.