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Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Noble Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities will be closed during November, December, January, February, March, and April:

  • Swimming pool

The property will be renovating from September 20 2024 to September 23 2024 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

In addition to a seasonal outdoor pool and an indoor pool, Ascott Macau provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and concierge services.

Ascott Macau has designated areas for smoking.

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Elevator
  • Elevator door width (inches) - 43
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 110
  • 24-hour front desk
  • Business center
  • Meeting rooms
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Number of restaurants - 3
  • Concierge services
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 110
  • No accessible shuttle
  • Number of floors - 5
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave
  • Free cribs/infant beds

Room Amenities

Ascott Macau offers 110 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Washer/dryer
  • Desk
  • High-speed internet access
  • Free bottled water
  • Microwave
  • Slippers
  • Cable TV service
  • Free WiFi
  • TV size: 46
  • TV size measurement: inch
  • Free cribs/infant beds
  • Minibar (stocked, some free items)
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Shun Hin - This seafood restaurant specializes in Chinese cuisine.

The Mix Western - This restaurant specializes in international cuisine. Open daily.

The Win - This sushi bar specializes in Japanese cuisine. Open daily.

Red House Bar&Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Rollaway bed fee: HKD 517.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 517.5 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

The seasonal pool will be open from May to September.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Ascott Macau Hotel
  • Ascott Macau
  • Ascott Macau Hotel
  • Ascott Macau Macau
  • Ascott Macau Hotel Macau

Hotel Reviews

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