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Crowne Plaza Macau by IHG

5.0 star property

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Photo gallery for Crowne Plaza Macau by IHG

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
  • Ruins of St. Paul's Cathedral
    ‪4 min drive‬
  • Macau Fisherman's Wharf
    ‪4 min drive‬
  • Lisboa Casino
    ‪4 min drive‬
  • Macau (MFM-Macau Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Club Lounge Access (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, Club Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Club Lounge Access (High Floor)

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

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About this property

Crowne Plaza Macau by IHG

5-star Macau hotel close to Ruins of St. Paul's Cathedral
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza Macau by IHG offers 208 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Macau by IHG features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11840 square feet (1100 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Crowne Plaza Macau by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Azure - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - Onsite lobby lounge.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MOP 480 per day)
  • Valet parking on site (MOP 490 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MOP 98 to 128 for adults and MOP 58 to 98 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Azure
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Tennis

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,840 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
All guests are required to present a green Macau Health Code at check-in.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 98 to 128 for adults, and MOP 58 to 98 for children
  • Self parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau by IHG Hotel
Crowne Plaza Macau by IHG Macau
Crowne Plaza Macau an IHG Hotel
Crowne Plaza Macau by IHG Hotel Macau

Crowne Plaza Macau by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1054 reviews
Rating 8 - Good. 406 out of 1054 reviews
Rating 6 - Okay. 75 out of 1054 reviews
Rating 4 - Poor. 25 out of 1054 reviews
Rating 2 - Terrible. 22 out of 1054 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent, the area is local so I can eat different local fiod
Stayed 10 nights in Nov 2024

10/10 Excellent

Juliana Lai Yin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Sut Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Chyn Ting Shantel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff, quiet and clean.
Stayed 6 nights in Nov 2024

10/10 Excellent

Peony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
specious and clean, convenience location , great food within hotel
Stayed 8 nights in Nov 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a great size. Clean and comfortable. Easy to reach with public transportation.
Stayed 3 nights in Nov 2024

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Esmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

D R

Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Giin Her

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and superb breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , there are public buses stop and terminal nearby. Bed is extremely big, and the city view is nice. Walk in wardrobe is a plus point too. And is good to have a hotel which no casino, since not everyone came for gambling. But breakfast is really so so.
Stayed 5 nights in Sep 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the cleaniness and the view from the rooms. Took too long for ordering a taxi. Hope there's Uber or Lyft running here. *Love the quality of services from all staff levels. *Hope the hotel shuttle goes to the Macau airport.
Stayed 12 nights in Sep 2024

10/10 Excellent

Hlumile

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOOVED EVERYTHING
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel we stayed in. The room is well equipped and super cozy. Closet even had a flash light and an umbrella. Very modern and thoughtful design overall. Besides the bed being a bit smaller than a typical queen size, this is the best hotel I ever stayed in. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ricky, BELLEVUE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Aug 2024

8/10 Good

yuen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet area, still convenient with many restaurants close by. Beds are small, 2 single beds for 4 people was too optimistic even we are skinny.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hiu

Stayed 1 night in Jul 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in May 2024

2/10 Terrible

JIAYING, WOODSIDE

Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

JIAYING, WOODSIDE

Stayed 1 night in Jul 2024

10/10 Excellent

Winston, Santa Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. A little walk to the bus stop and taxi wait time was not as great. Food options was also okay. The propery was in excellent condition with large rooms. Beds are extra big as well as the bathroom. The view is also great. Swimming pool was on smaller side and water a little cold.
Stayed 1 night in Jul 2024

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one. The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night. The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.
Stayed 1 night in Jun 2024