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Grand Emperor Hotel

4.0 star property

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Photo gallery for Grand Emperor Hotel

Lobby
3 restaurants, breakfast served
Executive Studio Room | Minibar, in-room safe, individually furnished, desk
Family Room | Minibar, in-room safe, individually furnished, desk
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
288 Avenida Comercial de Macau, Macau
  • Senado Square
    ‪6 min walk‬
  • Lisboa Casino
    ‪8 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪13 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, individually furnished, desk

Executive Double Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room

  • City view
  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Studio Room

Executive Studio Room | Minibar, in-room safe, individually furnished, desk

Executive Studio Room

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, individually furnished, desk

Executive Twin Room

  • City view
  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, individually furnished, desk

Family Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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Exterior

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About this property

Grand Emperor Hotel

4-star Macau hotel connected to a shopping center, walkable to Lisboa Casino
This hotel features 3 restaurants, a casino, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and conference space. Change of towels is available on request.
Grand Emperor Hotel offers 311 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1582 square feet (147 square meters) include conference space. This business-friendly hotel also offers a casino, gift shops/newsstands, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Emperor Hotel has designated areas for smoking.

Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
皇庭閣 - This restaurant serves lunch and dinner.
御廚 - This restaurant serves breakfast, lunch, and dinner. Open daily.
貴族炉端燒 - This restaurant serves lunch and dinner. Open daily.
貴族廊 - Onsite coffee shop. Open daily.
溫莎廊 - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:30 AM for a fee: MOP 129.80 for adults and MOP 129.80 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 御廚
  • 溫莎廊
  • 皇庭閣
  • 貴族廊
  • 貴族炉端燒

Things to do

  • Casino
  • Designer stores
  • Shopping mall

Family friendly

  • Babysitting
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 1,582 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 345.0 per night

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately MOP 129.8 for adults and MOP 129.8 for children
  • Rollaway bed fee: MOP 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Grand Emperor Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 543 reviews
Rating 8 - Good. 240 out of 543 reviews
Rating 6 - Okay. 56 out of 543 reviews
Rating 4 - Poor. 9 out of 543 reviews
Rating 2 - Terrible. 3 out of 543 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wan Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 2 nights in Jan 2025

8/10 Good

CHI

Liked: Property conditions & facilities
Clean, comfortable , convenient
Stayed 2 nights in Oct 2024

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay here a real dump!
Stayed 3 nights in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ching Man

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Misi

Stayed 1 night in Oct 2022

8/10 Good

WING SZE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2021

6/10 Okay

Ka Ki

Stayed 1 night in Aug 2021

10/10 Excellent

Sou Lan

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Chi Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

8/10 Good

Yau Tim Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in central of town Hotel staffs are good at their jobs ;good services I especially want to say a Big thanks to staff YOYO Saw My requests are all possible with YOYO great help ( Birthday celebrations surprise, trip to Shenzhen and trip to chuhai and etc)
Stayed 4 nights in Dec 2019

10/10 Excellent

Vincent Bernard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Value for money in old macau area
Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

MohammadErfan

Stayed 2 nights in Nov 2019

10/10 Excellent

Yim Kuen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Steve, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there. The staff was always helpful and polite. they upgraded my room when they had an opening. A wonderful part of town. Away from the main casino strip and near a more historic neighborhood.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very well positioned, easy walk to city centre, excellent service.
Stayed 3 nights in Nov 2019

8/10 Good

JessC, BOS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be confusing if you didn't know they place amenities in the drawer at bathroom. At first, I didn't know they were in the drawer, so I called housekeeping about the issue. They respond immediately and one of the housekeeper came to our room in less than 3-5 minutes. The deluxe room has some wear and tear, but overall, room in pretty good condition. We got to the hotel at 10:30AM and room is not ready, so we dropped our belongings with the concierge and walked to sightseeing places. By 2-2:30 PM, room is ready. Location is very convenient. Hotel offers free shuttle bus to and from ferry port, bus stops nearby and within walking distance to many sightseeing places. There is a free shuttle bus to the City of Dream that is very close to the hotel. The free breakfast buffet offers lots of selection. Will stay again the next time I come to Macau.
Stayed 1 night in Nov 2019

8/10 Good

Cheryl, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff duirng my stay in Macau!
Stayed 3 nights in Oct 2019