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Mandarin Oriental, Macau

5.0 star property

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Photo gallery for Mandarin Oriental, Macau

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes
Exterior
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Arcade
Panoramic Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Avenida Dr Sun Yat Sen, NAPE, Macau
  • Guan Yin Statue Waterfront Park
    ‪8 min walk‬
  • Lisboa Casino
    ‪11 min walk‬
  • Almeida Ribeiro Street
    ‪13 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront)

  • 752 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mandarin Premier View)

View from property

Room, 1 King Bed (Mandarin Premier View)

  • 667 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premier View)

View from property

Room, 1 King Bed (Premier View)

  • 592 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower) | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed (Tower)

  • 872 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront Tower)

  • 752 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 980 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Bay View

  • 462 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed

  • 872 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View | Exterior

Deluxe Twin Room, Lake View

  • 462 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Bay View

  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (Tower)

Deluxe Suite, 1 King Bed (Tower) | Living area | 42-inch plasma TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed (Tower)

  • 980 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Exterior

Deluxe Room, 1 King Bed, Lake View

  • 462 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Tower View)

  • 430 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | City view

Deluxe Room, 1 King Bed, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

The Venetian Macao

  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, (1002)
The price is $146
per night
$167 total
includes taxes & fees
Feb 25 - Feb 26
The Venetian Macao

About this property

Mandarin Oriental, Macau

5-star Macau hotel connected to a shopping center, walkable to Guan Yin Statue Waterfront Park
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Mandarin Oriental, Macau offers 213 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
In addition to a full-service spa, Mandarin Oriental, Macau features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests.

Mandarin Oriental, Macau has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vida Rica - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MOP 298 for adults and MOP 149 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Vida Rica

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 23 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 690.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Mandarin Oriental, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 328 reviews
Rating 8 - Good. 64 out of 328 reviews
Rating 6 - Okay. 8 out of 328 reviews
Rating 4 - Poor. 5 out of 328 reviews
Rating 2 - Terrible. 0 out of 328 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tsz Kwan Phoebe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin weak air condition upon arrival Polite staffs great view
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Wing John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

hyun

Stayed 2 nights in Jul 2024

10/10 Excellent

ZHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

SAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Janice, Beechhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hok Yin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.
Stayed 1 night in Dec 2023

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite
Stayed 4 nights in Nov 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jebin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Very happy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kathleen, Spring

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tommy

Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly fine except for hiring insurance that I didn't want and it said $25 and you charged me $85 even though I sent an email to cancel I see a wrong charge from the buyer like theft
Stayed 3 nights in Jun 2023

10/10 Excellent

Ka Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Excellent service from front desk, housekeeping, pool and even technician. The rooms are clean and comfy. Will definitely stay here again.
Stayed 1 night in Jun 2021

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attitude of MO Macau staff is outstanding. They made the 2 nights 48 hour stay a beautiful experience which was a romantic getaway. Everything works. The hotel is situated near the old part of Macau so convenient for site seeing. Only downside is the bus depot parking lot near the property which effects the view when looking down but at night the views are quite nice. For Macau, this is a very good hotel with excellent service and not a gaming hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with FANTASTIC service.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Well located and excellent service by staff
Stayed 1 night in Aug 2019