*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mandarin Oriental, Macau features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.
This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests.
Mandarin Oriental, Macau has designated areas for smoking.
- Express check-in
- Free ferry terminal shuttle
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Elevator
- Elevator door width (inches) - 40
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 102
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Porter/bellhop
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2010
- Dry cleaning/laundry service
- Steam room
- Pool sun loungers
- Sauna
- Health club
- Wheelchair accessible
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- Airport transportation - pickup (surcharge)
- Stroller
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Shopping on site
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 213
- No accessible shuttle
- Accessible airport shuttle
- Number of floors - 23
- Number of buildings/towers - 1
- Wedding services
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
- DVD player
Room Amenities
Mandarin Oriental, Macau offers 213 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Pay movies
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- DVD player
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Separate bathtub and shower
- Cable TV service
- HDTV
- Down comforter
- Plasma TV
- TV size: 42
- TV size measurement: inch
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Baby bath
- Composting
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Hand-held showerhead
- Height-adjustable showerhead
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vida Rica - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
Spa Services
The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Hot tub in spa
- Number of treatment rooms 8
- Minimum age to access spa is 18
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Sign language-capable staff
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
- Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
- Rollaway bed fee: MOP 690.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Minimum guest age is 18
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MOP 690.0 per day.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Mandarin Oriental Hotel Macau
- Mandarin Oriental Macau
- Mandarin Oriental Macau Hotel
- Mandarin Oriental, Macau Hotel
- Mandarin Oriental, Macau Macau
- Mandarin Oriental, Macau Hotel Macau
Hotel Reviews
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