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Metropark Hotel Macau

3.5 star property

Choose dates to view prices

Photo gallery for Metropark Hotel Macau

Indoor pool
Interior
Exterior
Lobby
Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Rua De Pequim No 199, Macau
  • Lisboa Casino
    ‪6 min walk‬
  • Macau Fisherman's Wharf
    ‪15 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪18 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Family Deluxe Room

  • 390 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Living area | TV

Family Room

  • 360 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Lobby

Hotel Royal Macau

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
The price is $71
per night
$82 total
includes taxes & fees
May 6 - May 7
Hotel Royal Macau

About this property

Metropark Hotel Macau

3.5-star Macau hotel walkable to Lisboa Casino
Along with 3 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Metropark Hotel Macau offers 350 air-conditioned accommodations with minibars and safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to an indoor pool, Metropark Hotel Macau provides a health club, a hot tub, and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Metropark Hotel Macau has designated areas for smoking.

Self-serve breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Gold Moon Garden Chinese - Onsite restaurant.
Ciao Cafe - Onsite café.
Sing Sing Lounge - Onsite pub.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 10:30 AM for a fee: MOP 78 for adults and MOP 39 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Ciao Cafe
  • Gold Moon Garden Chinese
  • Sing Sing Lounge

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Massage

Accessibility

  • Elevator

More

  • 26 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for self-serve breakfast: approximately MOP 78 for adults and MOP 39 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Metropark Macau
Macau Metropark
Macau Metropark Hotel
Metropark Hotel Macau
Metropark Macau
Metropark Macau Hotel
Metropark Hotel Macau Hotel
Metropark Hotel Macau Macau
Metropark Hotel Macau Hotel Macau

Metropark Hotel Macau Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 160 out of 546 reviews
Rating 8 - Good. 255 out of 546 reviews
Rating 6 - Okay. 102 out of 546 reviews
Rating 4 - Poor. 18 out of 546 reviews
Rating 2 - Terrible. 11 out of 546 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ye wai

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested non smoking room but room smell smoking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Launa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke little English but were helpful when assistance was needed. Family room was spacious. However the sofa bed was uncomfortable and cannot be sleep on. Sore spine and terrible pain. Definitely not recommended for sleeping.
Stayed 2 nights in Dec 2024

8/10 Good

Amiruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful in answering my inquiries.
Stayed 1 night in Dec 2024

10/10 Excellent

Rui Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kristina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process, room, and staff were excellent. The only thing I didn't like about this place was that there were some smoking floors, and you could smell the cigarette smoke strongly in the lifts, as well as the heavy use of air fresheners in other areas to cover the smell.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was good. Staff at Hotel was helpful to assist on our check-in. We encountered inconvenience during check-in because the agent who represent Hotels.com did not provide documentations of our booking confirmation to the Hotel which cause a long delay in getting ourselves check-in. Hope to have Hotels.com to take note and improve on your service.
Stayed 3 nights in Dec 2024

6/10 Okay

Yew Hwa

Disliked: Property conditions & facilities
Friendly staffs but room cleanliness could be better. Breakfast limited items.
Stayed 4 nights in Nov 2024

8/10 Good

Laiman

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 9 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ji Xian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staffs. Great location, easy access to public transport, supermarket and taxi. However, gym only available at 0930 and swimming pool after 1100. Overall very satisfy with the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tak Yin

Stayed 1 night in Sep 2024

4/10 Poor

Muskan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
To be honest the property is amazing although it’s the first hotel wherein, I’ve faced a lot of challenge while talking to the staff. They don’t English Few of them tried to help us in the best possible way like the Manager (Jacky) he was the best when it comes to hospitality. Another person was on 26th floor. He tried his best to assist and explain the complete situation. But a shoot out for Jacky and the guy who served us on 26th floor (17 sep 2024 around 5) for being the best manager and for his hospitality
Stayed 2 nights in Sep 2024

2/10 Terrible

Ed

Stayed 3 nights in Nov 2023

8/10 Good

MANOJ

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice place, convenient. Due to alots of people, try to come earlier for check-in as it says 3pm.
Stayed 1 night in Jun 2023

10/10 Excellent

Kun

Liked: Cleanliness, property conditions & facilities
All met my expectations
Stayed 3 nights in May 2023

10/10 Excellent

Ching On

Stayed 1 night in Mar 2023

2/10 Terrible

Reyna Jane

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Ka Pou

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

CHONG MEI

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

can be better

Bed was fine but found hair in the shower area , air conditioner was noisy and smell smoke from the bathroom during mid-night while choosing non-smoking room. I like Macau and wish come again.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Fast check-in & check-out, tidy room, comfortable bed, helpful staffs Cons: Misleading lift sign, overreacted while handling guest inquiry Assistant Manager Christine was very professional, took summary action to create and check-in my booking, while receptionist was kept occupying by other guests on the phone. I was told that non-smoking king bed room was not available but she was very helpful to arrange me one. Not to mention, it was a last minute booking. The elevator sign is misleading. Special thanks to Anna, who took visitors temperature in hotel lobby, came and rendered me assistance actively, when I was vaguely looking for the lift to hotel rooms. Turns out the lift opposite front desk does not reach to hotel room floor but to other facilities. In-room dining was served by staff Bonnie very politely. A good experience became a huge DISAPPOINTMENT until my check-out asking for the names of the staffs who helped me. I made it amply clear that it was not a complaint. So far from they refused to provide their names, they were making a fuss over it and the situation suddenly went hostile towards me when it was supposed to be my amicable feedback with compliments. After several phone calls that night, they finally compromised. I hope they did not randomly pick those names A & B & C just to cater for my request. For those workers who really helped the hotel guests, they deserve the compliments and supports. But the way they handle my request was merely adequate.
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020