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Metropole Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole Hotel

Front of property
Front of property
Duplex Family Suite for 5 Person | Living area | Flat-screen TV
Flat-screen TV
Connecting Family Room for 6 Persons | Living area | Flat-screen TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
No. 493-501 Avenida da Praia Grande, Macau
  • Almeida Ribeiro Street
    1 min walk
  • New Yaohan Department Store
    1 min walk
  • Senado Square
    3 min walk
  • Macau (MFM-Macau Intl.)
    9 min drive

Room options

View all photos for Superior Chinese Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Chinese Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe European Room

Deluxe European Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe European Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Duplex Family Suite for 5 Person

Duplex Family Suite for 5 Person | Living area | Flat-screen TV

Duplex Family Suite for 5 Person

  • 592 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Sofa Bed

View all photos for Signature Quadruple Room

Minibar, in-room safe, blackout drapes, soundproofing

Signature Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe European Room

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Triple Room, Multiple Beds

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Trendy Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Standard Trendy Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Royal Macau

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1082)
The price is $98
per night
$113 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Royal Macau

About this property

Metropole Hotel

3.5-star Macau hotel walkable to Lisboa Casino
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Metropole Hotel offers 112 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Macau hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Metropole Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: MOP 58 for adults and MOP 41 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MOP 58 for adults and MOP 41 for children
  • Rollaway bed fee: MOP 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Metropole Hotel Macau
Metropole Macau
Metropole Hotel Hotel
Metropole Hotel Macau
Metropole Hotel Hotel Macau

Metropole Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 605 reviews" "
Rating 8 - Good. 315 out of 605 reviews" "
Rating 6 - Okay. 129 out of 605 reviews" "
Rating 4 - Poor. 28 out of 605 reviews" "
Rating 2 - Terrible. 18 out of 605 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had strange lingering smell and wasnt very clean. It triggered my dust allery. Won't stay again. The location was great.
Stayed 1 night in Jul 2024

6/10 Okay

KIT SZE

Traveled with group
Liked: Cleanliness, staff & service
Everything was good, just the mattress was so hard
Stayed 4 nights in Jan 2021

10/10 Excellent

NdRe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities provided well, breakfast was okay, location was good
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is strategically located because it's so near the senado square and the man made lake.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is well Center to Macau attractions. Our room was very quiet, comfortable and spacious. Service was excellent. The breakfast was ok, the breakfast room a bit small for the number of guests
Stayed 2 nights in Jan 2020

6/10 Okay

Jane, Taipei

Traveled with family
Liked: Cleanliness, staff & service
The location is excellent for visiting historic sections of Macau and close to a free shuttle to casino resorts in Cotai. Rooms are clean and beds comfortable. We had adjoining family rooms and the second room had twin beds and a sofa bed, perfect for three children. The rooms were pokey with little natural light. It is a very old hotel and, though clean, feels rundown. Breakfast is very basic.
Stayed 4 nights in Dec 2019

8/10 Good

Velma

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Friendly English and Chinese speaking front desk staff. Decent location, near food and shopping.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Lay Hong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ‘wow’ experience
The duplex was value for money as we had paid a special price not offered by the other hotel booking sites As I have a strong sense of smell, I detected a slight musty smell from the shower curtain after a shower. Perhaps the hotel could consider using a curtain made of synthetic material to prevent such smells. Overall, we had a pleasant stay, given the attention the hotel paid to the cleanliness, decor and amenities in our room
Stayed 1 night in Dec 2019

10/10 Excellent

Kacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they need to renovate the bathroom; it looks very old, rusted, not so clean and outdated. Other than that it’s a good budget hotel . It’s located at the center of the city. It’s very convenient location and you can pretty get around in walking distance. The hotel provides free shuttle to ferry terminal. The staffs are helpful too
Stayed 1 night in Dec 2019

8/10 Good

Kwee Cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in city centre
Very convenient hotel in the centre of town ,,the room was a bit smaller than I would have liked and the Wardrobe was tiny but everything worked and it was clean . breakfast was rather local but as I would have preferred a more Western breakfast but there were plenty of other cafes nearby to top up on the breakfast experience. staff were friendly and helpful at the front desk and although most of the dining staff were Chinese some did speak English
Stayed 4 nights in Dec 2019

6/10 Okay

Des, MY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect . The staffs was informative . But most of them seem unwilling to wish the guest . Unlike other hotel I stay before . They never wish the guests morning , afternoon or evening ...and seems their smiling is costly to them :) Most of them look serious and stress ...
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No discretionary resolutions for unable entering Macau due to special safety arrangement that we can't even check in.No refund and no booking change is allowed.
Stayed 1 night in Dec 2019

8/10 Good

Foo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was hair found on the hand tower
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Staff, food, cleanliness and Maid service.
Stayed 6 nights in Nov 2019

10/10 Excellent

MYRA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Tan, singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very centralised located, accessible to the casino belt
Stayed 2 nights in Nov 2019

8/10 Good

Elysa

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Richie

Traveled with group
Easy check in and out. Hotel is clean, and feels fresh as you enter the assigned room. The bathroom is well maintained as well. The size of the room is ok.
Stayed 1 night in Oct 2019

4/10 Poor

Amarbir

Traveled with group
Disliked: Staff & service, room comfort
Old hotel, bad customer service... not worth it
I booked a room for 4 people for two days. Photos shown and explanation provided on hotels.com was two queen beds with tv area with sofa and tables etc. I paid extra as I wanted 4 of us to stay in same room. Single room with queen/king bed was half price, but I opted to pay for option I wanted/liked. when I checked in I got one bed and one sofa bed which was uncomfortable, low and small. I went to front desk and spoke to manager, who gave me another option which was split level but same issue one queen and one sofa bed. Language was also problem. In the end I opted for second option. It was uncomfortable and not what I paid for. Breakfast was below par rather poor. Room service was ok Front desk service was poor. I requested to call cab at checkout and lady on front desk declined with some stupid reason (cannot use hotel phone)
Stayed 2 nights in Sep 2019

8/10 Good

HUI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019