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Rio Hotel & Casino

4.5 star property

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Photo gallery for Rio Hotel & Casino

Indoor pool
Exterior
Standard Room | Minibar, in-room safe, soundproofing, iron/ironing board
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Rua Luis Gonzaga Gomes, 33, Macau, MFM
  • Place, Macau Peninsula
    ‪1 min walk‬
  • Place, Casino Lisboa
    ‪8 min walk‬
  • Place, Macau Fisherman's Wharf
    ‪9 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite Double or Twin Room

Suite Double or Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Suite Double or Twin Room

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About this property

Rio Hotel & Casino

4.5-star Macau hotel walkable to Casino Lisboa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Rio Hotel & Casino offers 449 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Rio Hotel & Casino features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Rio Hotel & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Rio Hotel & Casino has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (HKD 360 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 100 per person
  • Self parking fee: HKD 360 per day
  • Rollaway bed fee: HKD 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Rio Hotel Macau
Rio Macau
Rio Hotel
Rio Hotel Casino
Rio Hotel & Casino Hotel
Rio Hotel & Casino Macau
Rio Hotel & Casino Hotel Macau

Rio Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

jie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
超差，沒人性化，不合理性
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

SUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リオホテルファン

チェックインの対応やドアマンの対応良かったです❗️私達夫婦はリオホテルさんのファンなので、マカオへ来る時はいつもこれからも利用したいと思います❗️
Stayed 1 night in Mar 2020
Verified

8/10 Good

I-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入房時間提早，櫃台人員提供升等，交通方便，整體而言非常好！
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好，淋浴露及洗頭水供應偏少，家庭房只供應一支洗頭水及一支淋浴露，環境十分舒適，下次來澳門會考慮再次訂房
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Man fong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
酒店位置理想，門口有的士站出入方便，房間大且舒適。浴室都很大，但裏面提供嘅沐浴用品就一般！最差的地方就是酒店大堂有幾位女職員態度一般，沒有笑容甚至黑面！另外入住時要刷卡$1000做按金，感覺有點奇怪！因為之前在澳門住過好幾間酒店都不需要這樣做！
Stayed 1 night in Jan 2020
Verified

8/10 Good

MiW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からのシャトルバスがあればなおよし （フェリー乗り場からはあるみたいですが、今回はタクシーを使いました）
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
淡季訂房CP值高，附近有2個公車站，交通算方便
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

aejung

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

별로

호텔은 넓으나 체크인할때도 시간이 많이 걸리더니 체크아웃 할때는 무슨 확인이 그렇게 필요한지 많은 여행을 다녔지만 이렇게 오랜시간 걸린건 처음이예요. 카운터에서 일처리 너무 느려요. 커피잔 커피자국 그대로 남아있고 샤워부스내 배수구안 머리카락이 막혀서 물이 안내려가 머리카락 꺼내고 샤워했네요. 평이좋아 갔는데 영~
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Vitus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with luxurious bathroom

We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Immoral usage of room deposit

They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間連minibar都冇就要收1000蚊做deposit.....話就話會退返, 但係都收收得太多，可以改收500蚊
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

TK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が空いていたとのことで、無料でアップグレードしていただけた。3名での宿泊だったが、コスト以上に高級感を感じることができた。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for new year's eve countdown
Stayed 1 night in Dec 2019
Verified

4/10 Poor

kei

Liked: Amenities
Disliked: Staff & service
息子と父親の宿泊なので、事前にメールでツインを希望する。返信は空室状況によるとのこと。 フロントで再度依頼するもダブルのまま。 エクスペディアにメールするも、 マネージャーからの連絡はチェックアウト当日。 しかも、空きの部屋があったとのこと。 ホテルもエージェントもやる気なし。 I requeset twin room by mail before the day I check in,but assinend dobleroom.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，在房客有換房需求時能快速回應並處理換房手續，服務優質！
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ambience for a perfect new year eve celebration
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ming Huen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

環境良好
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. The room is clean and just a bit cold as we not succeed to adjust the air con
Stayed 1 night in Dec 2019
Verified

8/10 Good

Po

Liked: Cleanliness, staff & service
整體不錯以這樣價錢！可以改善的地方是浴室沒有沐浴園，只有番梘，應該兩様都有。原來有welcome drink，要主動問才有，大堂員工在check in不會主動告訴客人！
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Plenty of Taxi waiting in front the Hotel. Rio Hotel provided free Mobile Phone for Calling, Hot spot, really excellent. One of the staff was not helpful enough when I asked him for help for my lunch booking at Macau Tower, he just told me he only in charge on Concierge. And hotel have limited seats for guest while check in.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was terrible, had to wait till 3:30 and longer even after requesting to be able to check in early, Arrive at 2 pm and was asked to come at 3 and then at 3 still not ready, another 30 mins and finally got our room. By the way check in time was 3pm. Overall a nice clean hotel but away from all the action! It’s safe and close to lots of food places.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Kazuya

Liked: Cleanliness, room comfort

部屋について

部屋は広く綺麗です
Stayed 3 nights in Dec 2019