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Sofitel Macau At Ponte 16

4.5 star property

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Photo gallery for Sofitel Macau At Ponte 16

2 outdoor pools, pool umbrellas, sun loungers
Marina
Club Room, 1 Bedroom, Club Lounge Access (Mansion at Sofitel) | Bathroom | Separate tub and shower, designer toiletries, hair dryer, bathrobes
Indoor wedding
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service

Explore the area

Map
Rua Do Visconde Paco De Arcos, Macau, 0
  • Ruins of St. Paul's Cathedral
    ‪6 min walk‬
  • Senado Square
    ‪6 min walk‬
  • Lisboa Casino
    ‪18 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(24 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access, River View

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Luxury Room, 1 King Bed, Club Lounge Access, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, City View

8.2 out of 10
Very good
(20 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Club Lounge Access, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Club Lounge Access, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, River View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Twin Beds, River View

7.6 out of 10
Good
(5 reviews)
  • 398 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Bedroom, Club Lounge Access (Mansion at Sofitel)

Club Room, 1 Bedroom, Club Lounge Access (Mansion at Sofitel) | 1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 Bedroom, Club Lounge Access (Mansion at Sofitel)

  • 1292 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

  • 775 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Prestige)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed, Club Lounge Access (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Bedrooms, Club Lounge Access (Mansion at Sofitel)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Bedrooms, Club Lounge Access (Mansion at Sofitel)

10.0 out of 10
Exceptional
(1 review)
  • 1507 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed

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About this property

Sofitel Macau At Ponte 16

4.5-star Macau hotel walkable to Senado Square
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Macau At Ponte 16 features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 7212 square feet (670 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sofitel Macau At Ponte 16 has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free casino shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MOP 185 for adults and MOP 98 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Le Chinois
  • Mistral
  • Prive

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 7,212 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 185 for adults and MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Sofitel Macau At Ponte 16 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars!

It was a wonderful day. Attention to detail, a pillow menu and an upgrade to a water view room. Location is excellent and staff is very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luiza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophisticated hotel I very close to old town! Excellent services from check in to check out. Very good breakfast and plenty of food options. Comfortable bedding. Landing was a very nice touch
Stayed 1 night in Mar 2025

10/10 Excellent

Luiza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with a personal charm

The hotel has a personal charm, situated in a very good location close to the Old city and walking distance from the new casinos. Very clean, modern love, Lanvin soap was a bonus...Excellent breakfast. Check-in was a pleasure with Alex. Thank you Alex. And the Concierge helped us with every single request we had. Shuttles to go to the bridge to cross back to HK airport was a bonus. Swimming pool and sauna a must
Stayed 1 night in Mar 2025

10/10 Excellent

Liezl blanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Mar 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness
Room was nice, location good, but we had booked a night in macau as part of a week trip to Hong Kong from the UK, and really disappointed to be advised on arrival the pool was closed. We had specifically booked a hotel with a pool and had we known could have chosen any of a number of other properties to meet this need (some of which were more reasonably priced).
Stayed 1 night in Mar 2025

8/10 Good

CHERK SEN

Liked: Cleanliness, staff & service, property conditions & facilities
Food nearby
Stayed 6 nights in Feb 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Amy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zhi Ping

Stayed 3 nights in Feb 2025

6/10 Okay

Wilkie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is a bit dated and the area around it is rather rundown.
Stayed 1 night in Feb 2025

10/10 Excellent

Sajjad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Will stay there on my next visit
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Weia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Rita

Stayed 1 night in Jan 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the pool was a lot bigger than what it actually was, as per the advertisement. We had the buffet breakfast every morning and were so happy with what was on offer. It set us up perfectly for a day of sightseeing ☺️ Each time we dined at one of the restaurants we had delicious meals. And a special shout out to the concierge staff who were so helpful in getting us to wherever we asked. All the staff are amazing and friendly and very helpful. It was a fantastic experience. Also, the Christmas light party was such an excellent bonus to our stay at Sofitel. Well done all!
Stayed 9 nights in Nov 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

6/10 Okay

Marina Renee

Traveled with group
Liked: Staff & service

Limited Casino facilities

Hotel is old and needs a refurb. I emphathize with the concierge staff as they had to often run downstairs to get a taxi for us. Seems like getting taxi is an issue for this hotel. Casino is also very limited as compared to many other casinos. Pillows are way too soft for sleeping !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious and beautiful

I have never had a bad experience with Sofitel and not this time either. Large and luxurious rooms (also Superior rooms) with all amenities. Should I mention anything that could be improved it would be breakfast. Good and a lot of choice, but they had trouble keeping up at peak time. Good but have experienced better in other Dkfitel hotels. Still I do not hesitate to recommend, and would go back if I have the chance. What stands out are all the details in decoration and furnishings- beautiful hotel
Stayed 2 nights in Dec 2024

8/10 Good

Anita

Stayed 1 night in Dec 2024

10/10 Excellent

roman

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

leonard, Port coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Lots of back alleys to discover.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ka Yan Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonar

Stayed 2 nights in Dec 2024

6/10 Okay

Cheau Wen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Bed too hard and pillow too soft. Staff not very friendly. But the surrounding has lots of good small local eateries
Stayed 3 nights in Dec 2024