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Sofitel Macau At Ponte 16

4.5 star property

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Photo gallery for Sofitel Macau At Ponte 16

Exterior
2 outdoor pools, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Indoor wedding
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service

Explore the area

Map
Rua Do Visconde Paco De Arcos, Macau, 0
  • Almeida Ribeiro Street
    ‪1 min walk‬
  • Senado Square
    ‪7 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪8 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Business Lounge Access, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

Club Room, 1 Bedroom, Club Lounge Access (Mansion at Sofitel) | Premium bedding, minibar, in-room safe, desk

Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

  • 1292 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

  • 775 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Club Lounge Access (Prestige) | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

  • 1507 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed

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Exterior

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About this property

Sofitel Macau At Ponte 16

4.5-star Macau hotel walkable to Senado Square
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Macau At Ponte 16 features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 7212 square feet (670 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sofitel Macau At Ponte 16 has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free casino shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MOP 185 for adults and MOP 98 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Le Chinois
  • Mistral
  • Prive

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 7,212 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities or services will be unavailable from February 27 2025 to March 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 185 for adults and MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Sofitel Macau At Ponte 16 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1009 reviews
Rating 8 - Good. 346 out of 1009 reviews
Rating 6 - Okay. 105 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

siu on, foster city

Liked: Cleanliness, staff & service, amenities
I love hotel
Stayed 1 night in Dec 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
I have been checking in this hotel every time I visit Macau, this time the check in process was slower than usual.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close those places what we want to visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

siu on, foster city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Wai Kwong

Stayed 2 nights in Nov 2024

8/10 Good

HAN KEONG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall staff service excellence from front desk to chamber maid whom cleanupour room. Able to provide info and assistant provided. If mineral water is provided in the room, it will be much better. Also addition tissues box at the room dressing table, as there's only 1 in the bathroom. Overall our stay in the hotel is nice and comfortable. Just that we had encounter rainy weather thus unable to explore more.
Stayed 4 nights in Nov 2024

10/10 Excellent

zixing

Traveled with partner
Liked: Amenities
Great hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
I like to everything, but trying to grab a taxi from the hotel was difficult Close to old town, safe walkable streets
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with historical sites at walking distance. e loved the hotel. Excellent breakfast and a beautiful pool to relax in
Stayed 1 night in Nov 2024

4/10 Poor

Mohammed, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with historical sites at walking distance BUT check your bill. The hotel charged my credit card without my authorization for a night that was already paid for when reserved through Expedia. The hotel told me that it was their error. They apologized and said that I will refunded in a week. The week went by and still no refund
Stayed 1 night in Nov 2024

10/10 Excellent

Nga

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. The staff very friendly and helpful. Good location and is walkable to some tourist sites.
Stayed 1 night in Nov 2024

10/10 Excellent

San San

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i like it very much, thanks for the free upgrade to a suite. I originally booked two rooms and was upgraded to a two bedroom and one living room, it was very convenient for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Sofitel Macau. Great hotel with excellent breakfast and a delicious dinner buffet it is walkable to a lot of places you will want to visit. Stay at the Sofitel Macau and enjoy
Stayed 2 nights in Nov 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place because of its location and architectural beauty of the building. It gives you a sense of luxury from the room to the hall way. The food served at the Chinese restaurant in the hotel was up to par. One thing on my wish list is a more professional pool suitable for swimming, and not just for playing with water. Also, if the windows are cleaner, it will make it perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very nice comfortable room
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrive at the Sofitel it was a wonderful experience. The ambassador Ms. Jenny, concierge Rocky and the front desk were able to discretely setup our room special for my anniversary. Completely surprising my girlfriend when we entered the room. This far exceeded my expectations. At the Renezvous bar Reine and Rose Ann kept us entertained with conversations and advice on what to while we were in Macau. Jerome and Brain helped us at the Mistral restaurant answering questions about the food and providing us with soft drinks. Between the hotel and especially the staff had made our stay one of the best experiences I have had at a hotel. I can’t recommend this place enough and looking to another visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyonghee

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent size hotel with a view of the fort and the ruins of St Pau. Pretty convenient to walk to old town. The free shuttle bus runs hourly from outer harbour unlike the other hotels’ shuttle bus services. Also their free shuttle to HZMB starts only at 1015am. It also doesn’t go across to the Cotai peninsula. This is the only downside to what I would deem a wonderful stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry, Falmouth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice option, close to a neighborhood with a cool social fabric
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Jogen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great to stay for vacation and bond with friends….
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Two minor points. 1) Both fridges were not cold, not operating properly. 2) Light switches far to complicated and recommend a note be left to indicate that the bedroom reading light is buried in the bedside table! Overall fantastic experience at the Sofitel Mansion, definitely worth a revisit.
Stayed 1 night in Oct 2024

10/10 Excellent

Bui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, bus stop right outside. Lots of food on walking distance. Good cleaning service. Good view. Will stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bryant

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024