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Hilton Garden Inn Maceio

3.0 star property

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Photo gallery for Hilton Garden Inn Maceio

Standard Room, 1 King Bed, Partial Ocean View | In-room safe, desk, iron/ironing board, free WiFi
Reception
Room, 1 King Bed, Bay View, Corner | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Rua Gaspar Ferrari, 175, Ponta Verde, Maceió, AL, 57035-100
  • Pajucara Beach
    ‪5 min walk‬
  • Pajuçara Handicraft Market
    ‪7 min walk‬
  • Ponta Verde Beach
    ‪12 min walk‬
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View, Corner

Room, 1 King Bed, Bay View, Corner | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Bay View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Maceio

3-star Maceió hotel, connected to a shopping center in Ponta Verde
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a children's pool are onsite.
Hilton Garden Inn Maceio offers 160 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hilton Garden Inn Maceio provides an outdoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a hair salon. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Garden Inn Maceio is a smoke-free property.

Breakfast is available for a surcharge each morning.
Hilton Garden Inn Maceio has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily breakfast available for a fee
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Maceio
Holiday Inn Express Maceio Ponta Verde
Holiday Inn Express Ponta Verde
Holiday Inn Express Ponta Verde Hotel
Holiday Inn Express Ponta Verde Hotel Maceio
Holiday Inn Express Maceio Ponta Verde Alagoas, Brazil
Holiday Inn Express Maceio Ponta Verde Hotel
Holiday Inn Express Maceio Ponta Verde Alagoas
Inn Express Maceio Ponta Ver

Hilton Garden Inn Maceio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 945 reviews
Rating 8 - Good. 313 out of 945 reviews
Rating 6 - Okay. 46 out of 945 reviews
Rating 4 - Poor. 23 out of 945 reviews
Rating 2 - Terrible. 11 out of 945 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Stayed 8 nights in Jan 2024

4/10 Poor

Elisio W

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Corteous attention, poor quality food

Disappointed breakfast. Onky had tapioca one day. No fresh fruit juice. Noisy ar conditioning. Hotel team was very courteous.
Stayed 2 nights in Mar 2024

10/10 Excellent

Solange

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Wi-Fi is terrible
Stayed 11 nights in Mar 2023

2/10 Terrible

Edward

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. However, the room was filthy. I contacted the manager, and I was told to send pictures to support my complain, and after a week, I haven’t received a single word from them.
Stayed 1 night in Apr 2023

8/10 Good

Nayanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo atendimento dos funcionarios. Localização maravilhosa, perto das praias mais famosas da cidade, perto de restaurante, supermercado. Fácil acesso a uber. Limpeza e café da manhã nota 10.
Stayed 2 nights in Oct 2021

2/10 Terrible

Luiz

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff extremely rude, could not accommodate my early check-in, even though I flew in for over 16 hours, with the excuse that no rooms available. But they were willing to charge half a rate for immediate room availability.
Stayed 2 nights in Aug 2021

8/10 Good

Billy, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A good location, not far from activities. Breakfast was very good and the front desk staff was helpful.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very attentive staff who appeared to really enjoy doing their jobs. My wife and I felt that although the breakfast had plenty of variety, the quality of the food and freshness was not up to the standard of the rest of the hotel. Maceió is perhaps the MOST welcoming of destinations. This hotel is a good example.
Stayed 1 night in Nov 2019

4/10 Poor

Luiz

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff very slow, property needs a good facelift, bathroom very small, internet service slow, breakfast not that great and overall feeling of neglect
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff and delicious breakfast.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Carla , new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location! Good wifi! Excellent staff! Ponta Verde is a nice neighborhood, and the hotel is near by everything! 2 blocks from the beach, a lot of restaurants, stores, supermarket, drug stories, craft fairs near by... love it!
Stayed 3 nights in Oct 2017

6/10 Okay

Baza

Liked: Cleanliness, staff & service

Some good some poor

Firstly I booked a disabled room by mistake and when we arrived at about 12 noon I spoke to Reception and told them as I was concerned that they may require the room for a disabled person. They said it wasn't possible to change until March 27th and there will probably be a surcharge. On arrival at 12 noon we can't check in until 3 pm but we were allowed to leave out luggage in a locked area and use a safe for valuable items. We arrived back at the hotel at about 2:15 pm and saw a large group of flight attendants doing check in, once they had finished we got our room which was about 2:45pm. A good start to the holiday!! The disabled room we were assigned was on the first floor via a lift and the room was the last room down a long corridor ( not good for any disabled person) the view was a petrol station. It appears they only pay lip service to disabled people. Once in the room the bed was good and the room was very large but the shower room had a curtain which was nowhere wide enough so the floor was covered with water !! Not great. Breakfast was ok and the staff friendly. We went to the pool once but it had lots of human hair when we went back two days later the pool was closed and stayed that way until we left, again not great. Our flight was late in the evening so we tried to extend the room but wasn't able to do so until the morning which we were grateful to pay to use the room until 6pm. Overall a mixed response, would I use the hotel again...probably not

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Espectacular location with great facilities and helpful staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quit

Very quiet room has good acoustics when we got to the room we could do our own cafe

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Young couple, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Excellent location. Rooms are big and good quality. Hotel is new, therefore could have been cleaner. Mold is starting to show in the bathroom. Room is not always dusted. Breakfast has a variety of items but many are not tasty. Personnel are very friendly but someone gave us wrong information.

8/10 Good

aj, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay, great location

breakfast was good, wifi, everything was very good, they have a nice pool, parking, and location was great. awesome stay!

8/10 Good

Alejandro, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach

Located in a very quiet and safe area of the city. Restaurants, drugstores, farmacy very close to the hotel.

10/10 Excellent

Luis, Washington DC

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Clean and good Location.

This hotel is about 2 blocks from the beach. It is modern , clean and comfortable . We have arrived early from our flight and they were able to give us the key at noon, but they made sure to tell us that the check in time was at 15:00 . I will recommend this hotel.

10/10 Excellent

veronica 27

Liked: Cleanliness, staff & service, room comfort

friends

it´s a excellent hotel near to ponta verde beach and many pubs at waterleline. The stuff very worry for your bienestar, responsable and so charismatic!! Breakfast delicious!!!! It´s a great hotel.

10/10 Excellent

Dave, Barnsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Overall

Excellent hotel in all aspects.

10/10 Excellent

Jeff, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, the best Holiday Inn I've stayed in

There aren't enough superlatives to describe this hotel. Great bed, huge room, fantastic bathroom with great shower. Nice towels and good AC. Breakfast buffet was very good also.

10/10 Excellent

kelly, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel - excellent English speaking staff

Great stay - A much better breakfast in Maceio than USA holiday inn express offers.