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Matsubara Acqua Park Hotel

3.0 star property

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Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
Beach nearby, beach towels
Free daily buffet breakfast
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$84
includes taxes & fees
Feb 1 - Feb 2

Explore the area

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Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪25 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • 258 sq ft
  • Sleeps 4

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

7.0 out of 10
Good
(33 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Matsubara Acqua Park Hotel

3-star hotel in Cruz das Almas
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Matsubara Acqua Park Hotel features a complimentary water park, 2 outdoor swimming pools, a waterslide, and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers a complimentary children's club, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.

Matsubara Acqua Park Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 140 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 152 out of 448 reviews
Rating 8 - Good. 104 out of 448 reviews
Rating 6 - Okay. 87 out of 448 reviews
Rating 4 - Poor. 56 out of 448 reviews
Rating 2 - Terrible. 49 out of 448 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel em péssimo estado de conservacao

O hotel é péssimo. Está em um estado de conservação lamentável. Parece que nunca passou por uma reforma.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria José

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, ótimo café e ótimo ponto.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Suellen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aparentemente antigo, mas reformado, funcionários educados, próximo shopping, e frente para a praia (mas contém pedras),local com bastante plantas, peixes, tudo bem cuidado. Ponto a melhorar, horário do café, vimos apenas um rapaz, fazendo reposição dos alimentos, limpando as mesas,e atendemos hóspedes, faltou também telefone no quarto para falar com a recepção No geral tudo certo
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

José M

Traveled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei um período de sete dias no hotel matsubara, recomendo a todos, funcionários atenciosos, limpeza do quarto e do hotel excelente, quarto confortável, café da manhã ótimo.
Stayed 7 nights in Sep 2025

4/10 Poor

JADISON F

Traveled with family
Disliked: Property conditions & facilities

RAZOÁVEL.

Razoável! um bom café da manhã, bom atendimento. porém o hotel está precisando de uma manutenção em sua estrutura externa e alguns por menores na parte interna. Devido a esse contatempos considero seu valor fora do padrão.
Stayed 1 night in Sep 2025

10/10 Excellent

LUCIANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, embora seja um prédio antigo, para quem está com crianças é um bom lugar, pois tem um Parque aquático,o serviço de café da manhã muito bom, o atendimento muito bom.
Stayed 4 nights in Sep 2025

6/10 Okay

Izaias

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mas ou menos

Stayed 3 nights in Sep 2025

10/10 Excellent

Givanildo

Liked: Staff & service, property conditions & facilities, room comfort
Quarto limpos e organizado, funcionários bem atentos muito bom mesmo.
Stayed 2 nights in Sep 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pontos positivos: quarto limpo, café da manhã muito bom, atendimento muito bom, ótima localização e piscinas muito boas. Pontos negativos: internet horrível, só pegava a da recepção, o quarto com cheiro de tinta muito forte (os armários e cabeceiras pareciam ter sido pintados recentemente).
Stayed 1 night in Sep 2025

10/10 Excellent

Eufrásio Fabrício

Stayed 1 night in Sep 2025

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de atenção

Me colocaram no quarto com o ar condicionado pingando em cima da cama, descarga fraca, eu e minha família usávamos e tínhamos que dormir com mal cheiro pq não descia. Reclamei e nada foi feito e se foi não foi resolvido. Passei 3 noites com uma pingueira na cabeça. Eu só indico o parque, fora isto não indico a estadia a nenhum conhecido e nem vou mais.
Stayed 3 nights in Sep 2025

8/10 Good

Deyvid

Liked: Cleanliness, room comfort
Disliked: Staff & service
Café
Stayed 2 nights in Aug 2025

10/10 Excellent

Sebastião

Stayed 2 nights in Aug 2025

10/10 Excellent

JEFERSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários do hotel muitos educados uma ótima recepção, as área de lazer tudo limpo, em breve volto com fé em Deus ..
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto com cheiro de mofo. O quarto em geral é bem precário e bem mal cuidado
Stayed 2 nights in Aug 2025

10/10 Excellent

Girlane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025