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Ritz Suites Home Service

3.5 star property

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Photo gallery for Ritz Suites Home Service

Outdoor pool
Outdoor pool
Minibar, in-room safe, free WiFi, bed sheets
Lobby sitting area
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Avenida Brigadeiro Eduardo Gomes 125, Lagoa Da Anta, Maceió, AL, 57038-230
  • Lagoa da Anta Beach
    ‪9 min walk‬
  • Jatiuca Beach
    ‪19 min walk‬
  • Parque Shopping Center Maceio
    ‪3 min drive‬
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Triple Room, Kitchen (Life)

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Kitchen (Life)

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Kitchen, Partial Sea View (Life)

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Kitchen, Partial Sea View (Life)

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quarto casal luxo, cozinha, vista para o mar (Life Luxo)

Minibar, in-room safe, free WiFi, bed sheets

Quarto casal luxo, cozinha, vista para o mar (Life Luxo)

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Family Triple Room

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room, Kitchen, Partial Sea View (Life)

Minibar, in-room safe, free WiFi, bed sheets

Triple Room, Kitchen, Partial Sea View (Life)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Double Room

Minibar, in-room safe, free WiFi, bed sheets

Family Double Room

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Minibar, in-room safe, free WiFi, bed sheets

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed(s) and 1 Twin Bed(s)

View all photos for Room Superior With Side Sea View

Minibar, in-room safe, free WiFi, bed sheets

Room Superior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard With Side Sea View

Minibar, in-room safe, free WiFi, bed sheets

Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Superior With Side Sea View

Minibar, in-room safe, free WiFi, bed sheets

Room Superior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Bed(s)

Similar properties

Exterior

Best Western Premier Maceió

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1003)
The price is $239
per night
$249 total
includes taxes & fees
Mar 1 - Mar 2
Best Western Premier Maceió

About this property

Ritz Suites Home Service

3.5-star hotel in Cruz das Almas
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and a children's pool.
Ritz Suites Home Service offers 310 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
In addition to a children's pool, Ritz Suites Home Service provides an outdoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, an arcade/game room, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ritz Suites Home Service is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:00 AM.
Cafe da Mare - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe da Mare

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ritz Suites
Ritz Hotel Suites
Ritz Suites
Ritz Suites Home Service Hotel Maceio
Ritz Suites Hotel Maceio
Ritz Suites Maceio
Ritz Suites Home Service Hotel
Ritz Suites Home Service Maceio
Ritz Suites Home Service Hotel
Ritz Suites Home Service Maceió
Ritz Suites Home Service Hotel Maceió

Ritz Suites Home Service Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 225 out of 529 reviews
Rating 8 - Good. 207 out of 529 reviews
Rating 6 - Okay. 58 out of 529 reviews
Rating 4 - Poor. 25 out of 529 reviews
Rating 2 - Terrible. 14 out of 529 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Fernando

Liked: Staff & service, amenities
Ddss

4/10 Poor

Joao

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The Hotel seems to have a large number of rooms which is not compatible for the only 3 (yes, three) slow elevators. It should be noted that 1 elevator appeared to be broken, so only 2 functioning). When I was there, the Hotel seemed to be fully-booked, which made me take the stairs up and down from the 5th floor as the elevator line was huge to be waited. Moreover, the breakfast was a nightmare for both guests and Im sure for the staff as well. Food was missing on the buffet because of the capacity, a waiting line outside the restaurant because of lack of tables, at some point no coffee cups and plates. Last: the pool. It is such a small pool for a booked hotel that if everyone decided to swim at the same time, clearly that wouldn’t be possible to happen because it wouldn’t fit.
Stayed 1 night in Feb 2023

6/10 Okay

Ronaldo

Traveled with family
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Oct 2019

10/10 Excellent

JocelynClement, Marathon, FL us

Liked: Cleanliness, staff & service, property conditions & facilities
There are so many things that i dont know where to start. First and foremost the hospitality and kindness of the front desk staff. Paulo, Patricia and all the others were incredible. They made my stay a dream come true. Everything was way above my expectation. I am familiar with traveling and good hotel (Beirut, Paris, Dubai). You could be at a Ritz Carlton or the George V in Paris and will never receive that level of personal attention and genuine desire to help you. My only issue was with me; for not being able to meet with them one by one to personally thank them.
Stayed 21 nights in Mar 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

G, London

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice pictures but disappointing in reality
I spent one night at this hotel and chose it for its location and pretty pictures. On arriving at the hotel I was disappointed to see the room I was put in, which was towards the back of the hotel and close to the swimming pool, which was noisy at times. The room is small and the beds were uncomfortable. The bathroom was small and musty. The food is average.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice hotel
It was exactly what I needed. The room was very spacious, the beds were so comfortable, the breakfast amazing! The only down fall was the smell from the beach when we were laying out by the pool. The smell of the beach was horrendous. Other than that, our stay was great!

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice, close to nice beach, but not for swiming
Very confortable, near everything. Nice and clean rooms, unfortunately the beach across the street is not recommended for swimming

8/10 Good

Juan, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok. room was decent and staff were always helpful

6/10 Okay

Ana Teresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Básico
Passei apenas uma noite para seguir viagem no dia seguinte para São Miguel dos Milagres. Quarto com cheiro de mofo, roupas de cama e toalhas velhas com cheiro péssimo. Quarto barulhento. Elevadores não funcionam bem. Banho bom mas molha todo o banheiro. Café da manhã razoável.
Stayed 1 night in Nov 2024

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente café da manhã
Excelente café da manhã e atendimento muito eficiente
Stayed 1 night in Nov 2024

10/10 Excellent

lucilania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Amei , tudo perfeito café da manhã top.
Stayed 1 night in Nov 2024

8/10 Good

SIMONE

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bom hotel mas venda foi inconveniente.
O hotel é bem pertinho da praia, mas a praia de cruz das almas é bem perigosa. O quarto é bom e espaçoso, chuveiro quente e tem vista parcial para o mar. Quando chegamos encontramos o hotel em reforma o que trouxe certo desconforto, porem, nosso maior desconforto mesmo foi a constante abordagem do hotel em nos vender um novo resort. Isso foi bem inconveniente e nos deixou constrangidos em olhar para os funcionários, que a cada vez que nos via insistia em perguntar se já tínhamos conhecido a proposta. Nos vimos em uma situação de ter que desviar o olhar ou andar apressado nos ambientes externos do hotel. Isso foi bem chato! Fora que “perdemos” 1 hora na tentativa de venda em troca de uma cortesia. E que na verdade foi praticamente impossível sair dessa abordagem…
Stayed 5 nights in Nov 2024

8/10 Good

José Ivan

Stayed 3 nights in Nov 2024

10/10 Excellent

Wagner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Vera lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Natalia

Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maceió sua linda!!!
Muito bom, café muito bom, quartos confortáveis e amplos, atendimento muito bom, piscina boa, mas não é aquecida, poderia ser pois bateu muito vento...
Stayed 7 nights in Oct 2024

10/10 Excellent

ALDESSON JOEL

Stayed 1 night in Oct 2024

10/10 Excellent

Marília

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024