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Hotel Retama Machupicchu

3.0 star property

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Habitación Matrimonial Superior, 1 King bed | Premium bedding, in-room safe, desk, iron/ironing board
Front of property
Interior entrance
Front of property
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Aguas Calientes Hot Springs
    ‪5 min walk‬
  • Inca Trail
    ‪71 min walk‬
  • Huayna Picchu
    ‪58 min walk‬

Room options

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Doble Superior, 2 Twin beds

  • 129 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Familiar Superior, 1 King bed & 1 Twin bed

  • 129 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room, 3 Twin Beds, Mountain View

Superior Triple Room, 3 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room, 3 Twin Beds, Mountain View

  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 129 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

  • 129 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Matrimonial Superior, 1 King bed

  • 129 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Front of property

Hotel Raices Machupicchu

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4.5 out of 5, Wonderful, (354)
The price is $74
per night
$74 total
includes taxes & fees
Mar 26 - Mar 27
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About this property

Hotel Retama Machupicchu

3-star Machu Picchu hotel walkable to Aguas Calientes Hot Springs
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Hotel Retama Machupicchu offers 20 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Retama Machupicchu features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Machu Picchu hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Hotel Retama Machupicchu is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 5:00 AM and 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20603725426

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Hotel Retama Machupicchu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 351 reviews
Rating 8 - Good. 78 out of 351 reviews
Rating 6 - Okay. 28 out of 351 reviews
Rating 4 - Poor. 9 out of 351 reviews
Rating 2 - Terrible. 12 out of 351 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideally situated close to everything and away from the trains and busses.... they're loud
Stayed 4 nights in Dec 2024

10/10 Excellent

James, Rhyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area. Would recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Sergia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Armen

Disliked: Cleanliness, property conditions & facilities
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, San Antonio

Traveled with partner
Liked: Amenities, property conditions & facilities
The water was out at Ratama but they automatically transferred us to hotel Tara next door which was great, including 5am breakfasts for those getting an early start to MachuPichu
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

4/10 Poor

osvaldo

Traveled with group
Liked: Cleanliness, staff & service
WiFi did not work for entire visit It was hard to regulate the shower water each morning. The sink is designed in such a way that if you are not careful the faucet sprays right into you. It wet me Big time. There is no ventilation in room - except for a window that leads to hallway so you have to balance between keeping it open for some air and therefore hearing all the noise from the hallway/ street.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Business traveler
Disliked: Cleanliness
Dissapointed
I choosed ths hotel due to the Reviews and I am dissapointed, staff not friendly, room small, noisy, I was able to hear whatever happend in the building including my neightborh shower, see the lights. Breakfast was standart, nothing amazing, no eggs, etc
Stayed 1 night in Oct 2024

8/10 Good

Stephan, Berlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel with a very friendly team, clean and practical rooms right by the river. Perfect to concer Machu Picchu and surroundings.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a quiet part of town, and it was easy to get the bis to machu picchu from there, also all the reaturants around that part of town are great, the people are so friendly and helpful
Stayed 1 night in Oct 2024

8/10 Good

Anjali

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but it was a bit noisy and there were quite a few bugs in my room, especially at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Traveled with group
Excelente lugar
Es la segunda vez que me hospedo en el hotel y estoy muy contento, la atención es muy buena, la limpieza del lugar y los detalles en la habitación son muy buenos.
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Liked: Staff & service
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
The room has a piece of window missing! It was noisy at night. Also the shower drainage is blocked.
Stayed 1 night in Sep 2024

6/10 Okay

Brett

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet and love the room was! The staff was also super helpful and polite. Highly recommended hotel.
Stayed 1 night in May 2024

8/10 Good

Samira, Brooksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent! Picked us up from the train station late at night and guided us to the hotel for check in and accommodation. The area is very safe and convenient location.
Stayed 1 night in Aug 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, big rooms, nice town.
Stayed 1 night in Aug 2024

8/10 Good

Marvin, Iowa City

Traveled with family
Liked: Cleanliness, staff & service
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Stayed 1 night in Aug 2024