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Sumaq Machu Picchu Hotel

4.0 star property

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Photo gallery for Sumaq Machu Picchu Hotel

Junior Suite, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Lobby lounge
Children's activities
Lobby
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. Hermanos Ayar Mz 1 Lote 3, Machu Picchu, Cusco, 0
  • Aguas Calientes Hot Springs
    ‪11 min walk‬
  • Inca Trail
    ‪65 min walk‬
  • Huayna Picchu
    ‪52 min walk‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, River View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, River View

  • 312 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, River View

Premium Suite, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Suite, 1 King Bed, River View

  • 786 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Triple Room, Garden View

  • 312 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Family Room, 4 Bedrooms, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Room, 4 Bedrooms, Garden View

  • 366 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Garden View

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, River View

View from room

Junior Suite, 1 King Bed, River View

  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, River View

Deluxe Triple Room, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Triple Room, River View

  • 312 sq ft
  • River view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

  • 312 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Sumaq Machu Picchu Hotel

4-star Machu Picchu hotel close to Aguas Calientes Hot Springs
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Sumaq Machu Picchu Hotel offers 62 accommodations with iPod docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqlla. Services include hot stone massages and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Sumaq Machu Picchu Hotel features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests.

Sumaq Machu Picchu Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:00 AM and 10:00 AM.
Qunuq - Overlooking the garden, this fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: PEN 90 for adults and PEN 90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Qunuq

Things to do

  • Children's club
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On the riverwalk
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 90 for adults and PEN 90 for children
  • Airport shuttle fee: PEN 590 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20503909007

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Sumaq
Hotel Sumaq Machu Picchu
Machu Picchu Hotel Sumaq
Machu Picchu Sumaq
Machu Picchu Sumaq Hotel
Sumaq
Sumaq Hotel
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Sumaq Machu Picchu Hotel
Sumaq Machu Picchu Hotel Hotel
Sumaq Machu Picchu Hotel Machu Picchu
Sumaq Machu Picchu Hotel Hotel Machu Picchu

Sumaq Machu Picchu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 484 reviews
Rating 8 - Good. 103 out of 484 reviews
Rating 6 - Okay. 28 out of 484 reviews
Rating 4 - Poor. 9 out of 484 reviews
Rating 2 - Terrible. 10 out of 484 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, restaurant and clean room. Highly recommended to stay.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miriam Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay and experience with your team. Sumaq Machu Picchu understands quality and service indeed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Azita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s one the best places to stay in Macho Picchu but the town is a little run down. The hotel rooms and staff are excellent. I highly recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After our day, walking through Machu Picchu, this was a fantastic place to spend the night. The staff met our group at the train station, and took our luggage from us so that we can go straight to the modern wonder. we checked in when we were done seeing the amazing sites, and our bags were already in our room.
Stayed 1 night in Oct 2024

8/10 Good

Patrycja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel . From the moment that you arrive you get greeted with a drink, luggage was picked up from the train station, rooms are spacious and bright with beautiful Mountain View’s. Breakfast is amazing , lots to choose from. Highly recommend 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay! The incredible staff made everything so wonderful. They are all so nice and professional! The hotel help us arrange a private tour of Machu Picchu and MP mountain. It was a fantastic experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

JAIME

Stayed 1 night in Aug 2024

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Katarzyna and Vnce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

arali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very friendly and welcoming staff. Awesome location of the property. Very conveniently located 5 star property. Had some fusion food and it was interesting.
Stayed 1 night in Jul 2024

10/10 Excellent

Marlen Perez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After doing el Camino Del Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Arkadiusz E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rest!
Great pillows!
Stayed 1 night in Jun 2024

10/10 Excellent

Guy

Stayed 1 night in May 2024

10/10 Excellent

Taher, Wellington

Stayed 1 night in May 2024

10/10 Excellent

Terri

Stayed 1 night in Apr 2024

10/10 Excellent

Anyelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Pooja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and located at one end of the town so is very quiet and private. The staff are very friendly and go out of the way to make you feel comfortable. The onsite restaurant has amazing meals. Will stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tamarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service!
Stayed 1 night in Mar 2024

8/10 Good

Edwin, Cusco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, hotel was clean and comfortable. The only thing I didn't like was that the boss or administrator did not want to lend an umbrella to our guide in that torrential rain, even though we told him that we would give him an umbrella the next day, he left and arrived at his hotel wet.
Stayed 1 night in Mar 2024

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we did not enjoy about our stay. The staff was supportive and considerate at each and every moment. They went out of their way to help us feel like we belonged. They assisted us with luggage, with our excursions, and with our general questions. We cannot say enough how much we appreciated the entire Sumaq staff. The facilities were clean and easy to use. The breakfast was delicious and the wait staff was consistently available to satisfy any and all of our needs. Not only would we love to come back for another visit, but we will be sure to recommend this hotel to all of our friends and family. Outstanding job!
Stayed 4 nights in Feb 2024

8/10 Good

Bharti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's often hard to review a stay when you've only had the pleasure of staying one night, however there were definitely some stand out points which made Sumaq worthy of its rating. Firstly staff are lovely, and as we arrived on the earlier train into Aguas Calientes they offered us an early check-in, greatly appreciated. The room itself, is as expected when basically sleeping riverside, you'll hear the river as if white noise the entire night, I Loved it, others might not. Amenities wise, some of the best we had, and L'Occitane products were LUSH! The bed itself felt a little damp, however this might be normal considering the climate in the area, We still had a great sleep regardless, and woke up fresh and ready to take on Machu pichhu! Our package was Half board and included dinner, DELICIOUS! Honestly, we polished all three courses off and although we didn't go for traditional Peruvian food (the options were there) it was hands down some of the best food we had throughout our time in the country. So this set the tone and we were very excited for breakfast the next morning, to our disappointment this wasn't up to par... Very few options, and everything just fell a bit flat here. We would probably skip this unless you're content with cereal and some coffee. Overall however our stay was lovely, and we'd definitely recommend Sumaq when visiting Aguas Calientes and Machu Pichhu.. Even if just for the dinner!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel ubicación espectacular. Gracias a todo su personal fueron muy atentos con mi familia. Engrieron a nuestros pequeños cada noche con sus delicias!!
Stayed 3 nights in Nov 2023