Vilas Insight Hotel Machupicchu

3.0 star property

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Photo gallery for Vilas Insight Hotel Machupicchu

Front of property
Superior Triple Room | 1 bedroom, desk, laptop workspace, free WiFi
Front of property
Free daily continental breakfast
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Wiracocha, 100, Machu Picchu, Cuzco, 08681
  • Aguas Calientes Hot Springs
    ‪7 min walk‬
  • Huayna Picchu
  • Temple of the Condor
    ‪12 min drive‬

Room options

Superior Double Room, 6 Bedrooms

  • Sleeps 2
  • 2 Queen Beds

Superior Room

  • Sleeps 2
  • 1 Double Bed

Panoramic Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • Sleeps 3
  • 3 Queen Beds

Standard Double Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

About this property

Vilas Insight Hotel Machupicchu

3-star Machu Picchu hotel walkable to Aguas Calientes Hot Springs
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services, and dry cleaning are onsite. Change of towels is available on request.
Vilas Insight Hotel Machupicchu offers 12 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This Machu Picchu hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area.

Vilas Insight Hotel Machupicchu is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Vilas Insight Hotel Machupicchu has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Vilas Insight Machupicchu
Vilas Insight Hotel Machupicchu Hotel
Vilas Insight Hotel Machupicchu Machu Picchu
Vilas Insight Hotel Machupicchu Hotel Machu Picchu

Vilas Insight Hotel Machupicchu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 92 reviews
Rating 8 - Good. 17 out of 92 reviews
Rating 6 - Okay. 9 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan, Shorewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem. Family run, basic, clean comfortable and perfect location ( minutes from the ticket office, bus and train!) for visiting Machu Pichu. The entrance can seem a bit off putting but once you walk through the door it is perfectly fine. Such a nice and accommodating staff and their willingness to make me scrambled eggs without question was very kind! Quinoa pancakes were also a nice touch. Would highly recommend this hotel for Machu Pichu… great Value for money! And don’t forget to check out Tunawa for dining! Incredible!
Stayed 3 nights in Apr 2025

10/10 Excellent

Abigail, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 nights at Vilas Insight Hotel and it was great! Robertina and Juan were personable, friendly, and provided exceptional service! They even gave thoughtful recommendations when we asked. We are a family of five so finding a hotel that had three beds in one room was a challenge, I was so happy to find Vilas Insight. We were totally ok to pay the extra fee for the two kids additional occupancy in the one room. Our stay was even better than expected. The room and hotel was very clean, brekfast was delicious and hearty, they provided more than just bread, coffee, and tea. We had family staying in another boutique hotel and Vilas Insight was a much better experience overall, cleaner and nicer. Highly recommend Vilas Insight and we’d return.
Stayed 5 nights in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lovely, staff very helpful.
Stayed 2 nights in Apr 2025

6/10 Okay

Riannon

Traveled with partner
Liked: Staff & service
Pros: Shower head and pressure are amazing Staff was attentive Can check in anytime with lock boxes Cons: Pretty sure sheets weren’t clean. Hairs were on pillow and sheet The bathroom fan made a buzzing sound all night, on or off The floors had multiple holes in them Advertise laundry on Expedia and they do not have it

8/10 Good

Jennie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy rooms and great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable but a little far from train station, maybe around a 10 minute walk, we used google maps for walking directions. Great breakfast included and staff is so friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly! The breakfast was delicious.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and attentive, the rooms clean and quiet. I wanted to pay in dollars on my credit card but it was not permitted unfortunately.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 2 nights

The staff was very welcoming and hospitable for our two night stay. Assisted with giving ua information to get the bus tickets to Machupicchu. they also had breakfast ready for us VERY early in the morning to ensure we haf a good meal before our visit to MP. Overall great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted at the train station, and they walked us to the hotel. They were very friendly. In our room there was a swan sculpture with fresh roses! I loved everything about this place and wish I had booked more time there.
Stayed 1 night in Feb 2025

10/10 Excellent

Joana D Da Cunha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and quaint spot in Aguas Calientes! Hot water 24/7, which is not always guaranteed in the town. Wonderfully comfortable beds, which is a must after a full day exploring or hiking Machu Picchu, heated rooms, and a very amiable staff. They also offer pick up service from the train station! I will definitely be back.

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice. The only thing I recommend is better signage; it was hard to find.
Stayed 1 night in Feb 2025

2/10 Terrible

Sergio

Disliked: Property conditions & facilities, room comfort

Life security threat

Receptionist open the door without my consent to a local psycho woman who only wanted my money, they did not want to remove the woman from my room, it was a life threat for me, no security, don't book that place !
Stayed 2 nights in Feb 2025

10/10 Excellent

Vijay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and walkable to Machu Picchu bus station.
Stayed 1 night in Dec 2024

8/10 Good

mike

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Takumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. WIFI is no problem for business and private.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place.

My stay here was amazing! The hosts were very kind and helpful. The room was clean and comfortable. The bathrooms seemed to be newly renovated and the shower was amazing! The owner even packed me a boxed lunch for my early start the next morning. I will be back next time I come to Aguas Calientes!
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful family run hotel

The staff was so incredibly welcoming and made us feel at home. The hotel was very well kept and clean. Breakfast was included. We had coffee, fresh fruit, avacados, pastries and bread, quinoa pancakes and eggs fresh cooked. The service was wonderful
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Traveled with group, Traveled with family
Liked: Staff & service

Good place to stay but only for one night

I only stayed one night here and it was an okay experience. This is a small hotel so one stay was enough. This is a local hotel and not one that Americans or others may feel would be comfortable for longer stays for the whole family. No live TV but instead apps for your streaming subscriptions. Rooms a bit cool despite heating. You can hear through the walls. I would recommend this hotel if you are coming to Machu Pichu late at night and will be hiking early in the morning. Breakfast service was very good but the cook was also the same person that checked us in so again it's a small hotel. Overall experience was okay for a one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Madeline

Stayed 1 night in Oct 2024

10/10 Excellent

Kentaro

Stayed 2 nights in Oct 2024