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Mantra Mackay

4.0 star property

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Photo gallery for Mantra Mackay

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Exterior
Property amenity
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
Mackay Harbour, 40 Mulherin Road, Mackay Harbour, QLD, 4740
  • Mackay Marina Village & Shipyard
    ‪3 min walk‬
  • Harrup Park
    ‪10 min drive‬
  • Mackay Base Hospital
    ‪12 min drive‬
  • Mackay, QLD (MKY)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 431 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

  • 560 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed, Jetted Tub

  • 753 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Balcony

  • 753 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mantra Mackay

4-star hotel in Mackay Harbour
A marina, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Mantra Mackay offers 79 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
In addition to a marina, Mantra Mackay features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.

Mantra Mackay has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.
Mantra Mackay has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 15 to 40 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,844 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15.00 to 40.00 for adults, and AUD 10.00 to 20.00 for children
  • Late check-out fee: AUD 100.00
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel Mackay
Clarion Hotel Mackay Marina
Clarion Hotel Marina
Clarion Hotel Marina Mackay
Clarion Mackay Marina
Mackay Marina
Marina Mackay
Clarion Mackay
Mackay Clarion

Mantra Mackay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 807 reviews
Rating 8 - Good. 256 out of 807 reviews
Rating 6 - Okay. 61 out of 807 reviews
Rating 4 - Poor. 21 out of 807 reviews
Rating 2 - Terrible. 7 out of 807 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Di

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, efficient staff, great bed, great food,beautiful views
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean rooms, beautiful outlook over the Marina. Its a bit out of town though and the property is a little dated now but still very clean and affordable.
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Stayed 5 nights in Sep 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is starting to get a bit old and some of the furniture may need replacing soon but it was clean, the staff was lovely and the location was gorgeous! Thank you for having us.
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew, Clarence Town

Liked: Cleanliness, staff & service
Was ok
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very quiet and spacious room.
Stayed 1 night in Oct 2024

8/10 Good

Stephani

Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Roger

Traveled with partner
Disliked: Property conditions & facilities
Shower handle broke off and in poor condition.
Stayed 2 nights in Sep 2024

10/10 Excellent

Prabhakar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Kirrily

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Nice view, bed very comfortable. Toilet very uncomfortable to sit on, walls were dirty, floor was sticky. For the price paid for 1 night 2pm to 10am so like most places not even 24hours the supplied condiments (chips, softdrink etc) was way to exepensive. Had to find alternate food/drink as theirs was closed. Ok stay but not again.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara, Kinka Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was amazing, the menu was al a carte and the meals were absolutely divine... and don't get me started on the dessert menu!!
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a number of times over the past 5-6 years & have never seen an establishment go downhill so quickly.
Stayed 17 nights in Jul 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at the marina
Stayed 1 night in Aug 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ivan

Business traveler
Liked: Staff & service
A bit tired and needs a spruce up. Excellent food. Staff was excellent. Reasonably quiet. Gym was useless - zero weight equipment.
Stayed 1 night in Jul 2024

10/10 Excellent

Renae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Fantastic harbour views. Rooms spacious, clean and modern. Within short walking distance to cafes, restaurants and bar. Staff very friendly and professional.
Stayed 1 night in Jul 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, Had to request house keeping to fill empty product containers and empty the bins.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Tanya Lyn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Jun 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024