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Cool Palms Motel

2.5 out of 5.0
4 Nebo Road, West Mackay, QLD
4 Nebo Road, West Mackay, QLD

Queen + Single Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Self Contained (sleeps 4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Queen + Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Large Family Self Contained (sleeps 5)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The property is closed between August 10 and August 30.

Property Features

Cool Palms Motel features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. This Mackay motel also offers a vending machine, a garden, and a picnic area. Onsite self parking is complimentary.

Cool Palms Motel has designated areas for smoking.

  • Barbecue grill(s)
  • Picnic area
  • Express check-in
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Designated smoking areas
  • Front desk (limited hours)
  • Laundry facilities
  • Vending machine
  • Express check-out
  • Total number of rooms - 14
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Cool Palms Motel offers 14 accommodations with coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Private bathroom
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Microwave
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Cribs/infant beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • No housekeeping

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:30 PM

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7 AM

Front desk closes daily at 8 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property is not currently implementing any enhanced cleaning measures

No elevators

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Cool Palms Motel Mackay
  • Cool Palms Motel
  • Cool Palms Mackay
  • Cool Palms
  • Cool Palms Motel West Mackay
  • Cool Palms West Mackay
  • Cool Palms Motel Motel
  • Cool Palms Motel West Mackay
  • Cool Palms Motel Motel West Mackay

Hotel Reviews

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