Mackay Adventure Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mackay Adventure Lodge

Exterior
Front of property
Shared kitchen facilities
Interior detail
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Poco Place, Andergrove, QLD, 4740
  • Mackay Regional Botanical Gardens
    3 min drive
  • Mount Pleasant Shopping Centre
    4 min drive
  • Caneland Central
    8 min drive
  • Mackay, QLD (MKY)
    18 min drive

Room options

Similar properties

About this property

Mackay Adventure Lodge

3-star lodge in Andergrove
Along with an outdoor pool, this smoke-free lodge has laundry facilities and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available once per stay.
Mackay Adventure Lodge offers 21 accommodations with air conditioning. 40-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Mackay lodge also offers an outdoor pool, tour/ticket assistance, and laundry facilities.

Mackay Adventure Lodge is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Goki mobile app before check-in

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Mackay Adventure Lodge Lodge
Mackay Adventure Lodge Andergrove
Mackay Adventure Lodge Lodge Andergrove

Mackay Adventure Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay whether you're keen to socialise or not. The lodge looks to have undergone a renovation and looks and feels new and modern.
Stayed 2 nights in May 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with excellent staff. Electronic access so no keys. If you want to relax in a nice atmosphere this is the place. However if you have business on Mackay you will need your own transport.
Stayed 2 nights in May 2024

4/10 Poor

Ezther

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dining Hall was close to my room and everyone from the building was hanging out with loud music and loud laughing and talking that until 3am! Also, If you book a queen room and unexpectedly have to take your second kid with you for the trip. Expect to stand outside for an hour while they refuse to check you in. The whole city is booked out but they won’t budge. Had to send my daughter away to a friend’s hotel so they could allow me to stay one night. I understand, I made the mistake, but come on! Really need to be clear that there is no exception to the room capacity. The excerpt states that we have to pay extra for extra personnel we were happy to do that! I understand about fire safety regulations, my bad for unexpectedly having to bring another of my children along with me at the last minute. No allowance to even pay to have an additional 4yr old child. We can sleep on the same bed…if there is no allowance whatsoever, so much that you refuse to check us in and leave us out on the street when all hotel rooms in the city are booked out! Clarify your policy! What were we going to do? That’s not cool. Lady and two young kids in an unfamiliar city being refused a room that we already booked and paid for, all other hotels were fully booked too! Not cool. And it was LOUD!!!
Stayed 1 night in May 2024

2/10 Terrible

Natasha

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was blindsighted that this was a hostel type environment with a "breakfast included" of a boutique room that didnt even have a bed lamp and was the size of a miners room. The price was that of a 1 bedroom hotel room in town. The Tv did not work at all. The communal area was inundated with people at all times. There was no easy access to filtered water. The carpark was very tight, small and no idea where one should park as there was not enough carparks for the rooms and parks were numbered. I called the number which is on their site and my email and was told I called "after hours EMERGENCY number". False.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We love this place! We initially booked just one night because we needed a rest stop on our road trip. When we saw the attached wake boarding place we knew we had to let our daughter try it out so we extended our stay. The newly built hotel was clean and had modern minimalist vibes and we liked it. The interesting part was the shared kitchen/lounging area where we saw other guests cooking and mingling around. We love the concept. This was also the breakfast area for the included breakfast. The Lady boss Amanda was very accommodating and super friendly. Tell her David sent you!
Stayed 1 night in Mar 2024

10/10 Excellent

Milagros

Liked: Staff & service, property conditions & facilities
"Hello! I just had to reach out and say what an incredible experience it was staying at your Mackay Lodge hotel. I truly was a standout moment for me, especially using the digital key feature on my iPhone - a first for me! The room was impeccably clean and comfortable, the staff were beyond amazing, and the secure parking added an extra layer of peace of mind. I wholeheartedly recommend your establishment - a solid 100 out of 100! Thank you for such a memorable stay."
Stayed 1 night in Feb 2024

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, the room i booked was just a room with a bathroom. The property features a common kitchen with fridges and dining area and loungeroom. There is also a pool. Secure parking was also a plus. It is out of the main CBD area, but i thought that was a plus, making it more quiet than other hotels.
Stayed 1 night in Nov 2023

10/10 Excellent

wendy

Stayed 2 nights in Sep 2023