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Aligned Corporate Residences Mackay

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aligned Corporate Residences Mackay

Outdoor pool, sun loungers
Studio Residence | Premium bedding, down comforters, in-room safe, individually decorated
Terrace/patio
Two Bedroom Residence | Living area | 42-inch flat-screen TV with digital channels, TV
One Bedroom Residence | Living area | 42-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
38 Macalister Street, Mackay, QLD, 4740
  • Artspace Mackay
    3 min walk
  • Mackay Enertainment and Convention Centre
    6 min walk
  • Jubilee Park
    7 min walk
  • Mackay, QLD (MKY)
    11 min drive

Room options

View all photos for Two Bedroom Residence

Two Bedroom Residence | Living area | 42-inch flat-screen TV with digital channels, TV

Two Bedroom Residence

  • 957 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Residence

Studio Residence | Premium bedding, down comforters, in-room safe, individually decorated

Studio Residence

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Residence

One Bedroom Residence | Premium bedding, down comforters, in-room safe, individually decorated

One Bedroom Residence

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Aligned Corporate Residences Mackay

4.5-star Mackay hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Aligned Corporate Residences Mackay offers 97 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Aligned Corporate Residences Mackay features an outdoor pool and a fitness center. Event facilities measuring 775 square feet (72 square meters) include conference space. This luxury hotel also offers a terrace, barbecue grills, and a vending machine. Onsite parking is available (surcharge).

Aligned Corporate Residences Mackay is a smoke-free property.

Aligned Corporate Residences Mackay has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in fee: AUD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 10 PM on weekends.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 350 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 25 per day (in/out privileges)
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Quest
Quest Hotel Mackay
Quest Mackay
Quest Mackay Hotel
Quest Mackay
Aligned Corporate Residences Mackay Hotel
Aligned Corporate Residences Mackay Mackay
Aligned Corporate Residences Mackay Hotel Mackay

Aligned Corporate Residences Mackay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 196 reviews" "
Rating 8 - Good. 89 out of 196 reviews" "
Rating 6 - Okay. 13 out of 196 reviews" "
Rating 4 - Poor. 10 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Suzy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Located above a Greek restaurant with yummy food, and close to other restaurants, a few mins from the shopping mall and Dan Murphy. Staff were very friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Family Holiday
No microwave cookware, luckily we took some with us. TV in wrong position Only 1 lounge chair Considering how much we paid thought we would have had a balcony. Wouldn't recommend staying here unless you're here for work, unaware it wasn't for family holiday
Stayed 7 nights in Jul 2024

10/10 Excellent

Tom and Jen

Stayed 3 nights in May 2024

4/10 Poor

Aaron

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in good central location , room supplied was overlooking a restaurant roof with extraction fans going to all hours, no screen on small balcony with no view. Bed was hard, old and uncomfortable, amenities disjointed from living area and set out like a nursing home. Booked in for three days checked out next morning no refund.
Stayed 3 nights in Sep 2022

6/10 Okay

Pauline

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No internet was problematic
Stayed 3 nights in Aug 2022

8/10 Good

Tracee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need
Stayed 1 night in Jul 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were allocated was not cleaned when we arrived.
Stayed 1 night in Jul 2021

8/10 Good

Chris

Liked: Room comfort
Overpriced and a bit tired no netflix as advertised, no reception or after hours service after 5pm
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property was close to my event and close to town facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, walking distance to restaurants. I would stay here again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size appartments
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked having full cooking facilities and staff were great
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wasn't told prior or at check in that rooms would not be serviced over the new year long weekend. Not only were they not serviced, but the complex was unmanned new year's day. Not only a security issue but other people were confused about how to check in. Rooms were tidy but tired. Towel rack kept falling off, and drier was too noisy to use while in the room (feel sorry for anyone next door).
Stayed 3 nights in Dec 2020

10/10 Excellent

Brady

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

PM, Brisbane

Traveled with family and small children, Traveled with group
Overall stay was pleasant and good. We had a 4 night stay from Thursday to Monday and there was no room service available during the weekend. Wifi was not working as it was under maintenance for the whole 4 days of our stay.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
First night there the roof top area was open but for the rest of the stay it was closed. Having to then resort to going to the car park for a smoke. And the "double bed" was just to singles pushed together. Save the cash and go somewhere cheaper the experience would probably be the same.
Stayed 6 nights in Sep 2020

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Satisfactory overnight stay. Staff were efficient and friendly. Room is a basic hotel room with small kitchenette.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Simon, Moranbah

Liked: Cleanliness, amenities
Central location.very clean rooms great place to stay.
Stayed 1 night in Jun 2020