*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Rydges Mackay Suites features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.
Rydges Mackay Suites has designated areas for smoking.
- Number of indoor pools - 1
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 109
- Elevator
- Elevator door width (inches) - 39
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 100
- 24-hour front desk
- Business center
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Computer station
- Swimming pool
- Safe-deposit box at front desk
- Number of meeting rooms - 4
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Concierge services
- Designated smoking areas
- Reception hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 90
- No accessible shuttle
- Number of floors - 7
- Wedding services
- Number of accessible parking spaces 1
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Laundry facilities
- Refrigerator
Room Amenities
Rydges Mackay Suites offers 90 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Mackay hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Blackout drapes/curtains
- Cable TV service
- Free WiFi
- TV size measurement: inch
- Connecting/adjoining rooms available
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar - Onsite bar. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
- Credit card charges are subject to a surcharge of 1.50 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are not in place
Contactless check-in is not available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 6:00 AM to 10:00 PM.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Grande Mackay Suites
- Grande Suites Mackay
- Mackay Grande
- Rydges Mackay Suites Hotel
- Mackay Grande Suites Hotel
- Mackay Suites
- Mackay Grande Hotel Mackay
- Rydges Suites Hotel
- Rydges Suites
- Rydges Mackay Suites Hotel
- Rydges Mackay Suites Mackay
- Rydges Mackay Suites Hotel Mackay
Hotel Reviews
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