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Rydges Mackay Suites

4.0 star property

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Photo gallery for Rydges Mackay Suites

Bar (on property)
Fridge, coffee/tea maker, electric kettle
Bar (on property)
Dining room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $136
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
9 Gregory Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪5 min walk‬
  • Place, Caneland Central
    ‪12 min walk‬
  • Place, Bluewater Lagoon
    ‪12 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

Family Room

  • Sleeps 4
  • Free WiFi

Deluxe Two Bedroom Suite

  • Sleeps 4
  • Free WiFi

View all photos for Studio King

Studio King | In-room safe, desk, blackout drapes, iron/ironing board

Studio King

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Spa Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Spa Suite

  • City view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One Bedroom Suite

One Bedroom Suite | In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Suite

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite | In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Two Bedroom Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Two Bedroom Suite

  • City view
  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

One Bedroom Twin Suite

  • Sleeps 4
  • Free WiFi

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About this property

Rydges Mackay Suites

4-star hotel in City Centre
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Rydges Mackay Suites offers 90 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Rydges Mackay Suites features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Rydges Mackay Suites has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar - Onsite bar. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , best in Mackay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Overall a nice stay but the furniture was a little tired.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Excellent location and helpful friendly staff. Loved our stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Krzysztof

Liked: Amenities
Moss on Wood room service was great, large room and comfy, will stay again for sure
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Annemaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were fantastic definitely stay again
Stayed 1 night in Sep 2024
Verified

8/10 Good

S m

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay I was impressed
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Cassi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to an assortment of restaurants and bars
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check in was wonderful
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Quality accomodation
Stayed 1 night in Jun 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Marita

Liked: Cleanliness, amenities, property conditions & facilities
nice view of the city
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area with easy access to dining options
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Stacey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location of the property was excellent, very close to a range of restaurants. Room was clean and comfortable.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sarah Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked early and got a good rate
Stayed 1 night in May 2024