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Best Western Riverside Inn

2.5 star property

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Photo gallery for Best Western Riverside Inn

Lobby
Free daily on-the-go breakfast
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Laundry room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
$90
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
2400 Riverside Dr, Macon, GA, 31204
  • Place, Macon Coliseum
    ‪3 min drive‬
  • Place, Mercer University
    ‪3 min drive‬
  • Place, The Allman Brothers Band Museum at the Big House
    ‪3 min drive‬
  • Airport, Macon, GA (MCN-Middle Georgia Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(133 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Riverside Inn

Macon hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a conference center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Riverside Inn offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Riverside Inn features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Riverside Inn is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 7 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from April 01 to October 06
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Riverside
Best Western Riverside Inn
Best Western Riverside Inn Macon
Best Western Riverside Macon
Riverside Best Western
Best Western Macon
Best Western Riverside Hotel Macon
Macon Best Western
Best Western Riverside Macon
Best Western Riverside Inn Hotel
Best Western Riverside Inn Macon
Best Western Riverside Inn Hotel Macon

Reviews

Best Western Riverside Inn Reviews

8.4

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 695 out of 1401 reviews
Rating 8 - Good. 411 out of 1401 reviews
Rating 6 - Okay. 179 out of 1401 reviews
Rating 4 - Poor. 65 out of 1401 reviews
Rating 2 - Terrible. 51 out of 1401 reviews

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Russell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

The lobby is misleading

The lobby was nice and the rooms were decent, but getting from the parking lot to the room was gross. Breakfast wasn't great so we skipped it. There was also not much room to sit. It's in a sketchy area, but the back parking lot was walled off so it was somewhat protected. There were a lot of people hanging around the back door when we tried to enter. Hallways were dim and carpet is worn down. Bathtub was gross.
Stayed 1 night in Aug 2025

2/10 Terrible

Phalan

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I saw several roaches and I have video of it
Stayed 1 night in Sep 2025

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Great value.

The staff was friendly. The room was nice. Very clean. The bed was comfortable. The hotel had a really good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive. Breakfast was a 10!
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Reginald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Rubén

Stayed 1 night in Aug 2025

2/10 Terrible

Ariel

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in the room! But very friendly hotel staff and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Zachary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel smelled like curry. Absolutely disgusting.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities
The lady at check-in was super nice! She was also accommodating to changing our room to floor 1 due to our luggage...as the idea of lugging stuff up the stairs in drizzle...no thank you. Beds are comfy with 4 pillows!!!!
Stayed 1 night in Aug 2025

2/10 Terrible

johanne

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Night staff received complaints about dog barking. The night staff was too aggressive in handling the situation. I’m sorry but dogs bark. She acted as if she was going to drag me out of the breakfast room. I was also a paying customer. I feel like once she saw I was black, she treated me rudely and disgustingly. Don’t start an argument with your guess. Also, don’t put non dog owners with dog owners. They pretty much kicked me out. Lied that the dog was barking all night which she didn’t. Nice hotel, I didn’t enjoy my stay unfortunately.
Stayed 1 night in Aug 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lyell

Stayed 1 night in Jun 2025

8/10 Good

Lamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and the lady at the front desk was very nice. The hot breakfast was good. Sadly, the hallways smelled of old cigarette smoke, but the rooms smelled fine. Also, the beds were not very comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Debby

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
The breakfasts are great!
Stayed 1 night in Aug 2025

8/10 Good

Deborah, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The food is OK toppings for the waffle. The breakfast area has an old smell to it so that area needs to be remodeled upgraded to enjoy the food that is being provided for us. Why we asked our will stay. The rooms are basic what we pay for we get cleans Quiet affordable. It’s convenience right by the highway two to three miles from foods spots to really choose from.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No elevator

We use this hotel frequently for our trip down to Florida. It was convenient and economical. This was my first time using hotels.com to reserve a room and was upset when I was not on the first floor. However, I must not have read all the options to request that service. Steve tried to offer me a free gift, but I was tired and crabby and didn’t want to walk up any stairs due to no elevator. I learned my lesson to make sure to either ask if there’s elevator access or request a first floor room.
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Liked: Staff & service

Not so great

So I want to start off by saying the people that work there are kind and courteous at check-in as well as check out. Unfortunately the hotel is very dated, it could use a better cleaning and some definite updating. The walls are paper thin and you could smell people next door smoking weed as well as cigarettes coming into our room so I had allergies all night and the next morning. We didn't say anything till check out because we did not want trouble as it was a Saturday night and there were some people that did not look very safe saying there because you could tell they were very high. The lobby is very nice looking but the rooms are just really outdated, the sheets had holes all in them, the pillows are thin and cheap. When you walk down the Halls it will give you a feel of the movie The Shining. They are very stingy on towels in the room . The only vending machine on the first floor of two floors does not work correctly . Again the people that work there are great they were very apologetic for the night before and they said they were sorry that some people just can't follow the rules. I would not stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Cham

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
Pictures made it look nicer than it was in reality. The staff were excellent.it was clean but was just not the newest and nicest place I have stayed.:
Stayed 1 night in Jul 2025