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Best Western Riverside Inn

2.5 star property

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Photo gallery for Best Western Riverside Inn

Experience the grandeur of our lobby, featuring a spacious open floor plan, a grand staircase, and a cozy seating area with sofas and armchairs.
Reception area features a central desk with intricate patterns, pendant lights, and a flat-screen TV.
Enjoy dining in this stylish restaurant with a blue and white leaf patterned decor, featuring a fireplace and a display case.
Relax in a stylish room with a seating area, desk, and washing machine.
Two beds with crisp linens, a spacious bathtub, and a cozy seating area await in this stylish retreat.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
2400 Riverside Dr, Macon, GA, 31204
  • Macon Coliseum
    ‪3 min drive‬
  • The Allman Brothers Band Museum at the Big House
    ‪4 min drive‬
  • Mercer University
    ‪4 min drive‬
  • Macon, GA (MCN-Middle Georgia Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(41 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(102 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Riverside Inn

Macon hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a conference center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Riverside Inn offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Riverside Inn features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Riverside Inn is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 7 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Riverside
Best Western Riverside Inn
Best Western Riverside Inn Macon
Best Western Riverside Macon
Riverside Best Western
Best Western Macon
Best Western Riverside Hotel Macon
Macon Best Western
Best Western Riverside Macon
Best Western Riverside Inn Hotel
Best Western Riverside Inn Macon
Best Western Riverside Inn Hotel Macon

Best Western Riverside Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 628 out of 1274 reviews
Rating 8 - Good. 377 out of 1274 reviews
Rating 6 - Okay. 160 out of 1274 reviews
Rating 4 - Poor. 62 out of 1274 reviews
Rating 2 - Terrible. 47 out of 1274 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice! Staff was extremely friendly! Not surrounded by a great area.
Stayed 1 night in Apr 2025

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great for overnight

The morning staff was very friendly! The room was clean, but the bathroom needs some TLC and updating
Stayed 1 night in Apr 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Parking close and available
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Kendra

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This budget hotel is subpar even for a budget hotel. It was poorly kept. Our room had such an eye and nose burning smell of cleaning products it felt like a health hazard, and our eyes burned the whole next day. It was dingy with very low ceilings. The walls were thin, and the TV was really old (no Netflix ect). The staff was friendly, but We won’t be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Traveled with family
Liked: Amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Debra

Traveled with group
Disliked: Staff & service, amenities
Got a call at 230 from front desk. Person said we got a 65.00 dollar credit due to some problem i didnt understand. I aske the lady at the front desk . She put the call through at 230 but denied knowing what it was about. I didnt get anymore sleep wondering what was wrong until i went downstairs and asked.
Stayed 1 night in Apr 2025

8/10 Good

Surletha

Traveled with family
Liked: Cleanliness, staff & service, room comfort

I would stay here again.

The room was very clean. The bed was comfortable, not to hard and not to soft. It was quiet. The breakfast was adequate & service was good and friendly. The hotel is being renovated & we were on the side that is not finished yet so we had no vending machine on our side. I didn’t like that the closest way to breakfast from building E was across the courtyard into the next building. I suggest they don’t put senior citizens that far from the lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

My stay was very pleasant. The staff was amazing. The rooms were very clean though it seemed to be an older property. The grounds were clean. The breakfast was plentiful. I will definitely book there again. It was close to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caterina, Toronto

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt dirty, poor service.

We had to wait for someone to come to the front desk for probably 10 minutes, there were 7 people in the lobby waiting. No apology when they arrived to the desk that they had us waiting. The room was not clean, there was hair in the bathroom & the floor felt unclean. The whole hotel felt sketchy/dirty. The breakfast was very lacking. Will not stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Richard, Waukesha

Liked: Staff & service
Disliked: Property conditions & facilities
Very nice facility, good breakfast. Worst part of stay was trying to take a shower with no water coming out of the sprayer. At the desk, they said it was a common problem. If a common problem, why don't they fix it by replacing the sprayers?
Stayed 1 night in Apr 2025

10/10 Excellent

Rubén

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all the most professional and helpful of any hotel staff we've encountered anywhere. The included breakfast plentiful and delicious. The room was somewhat old, but well furnished and very clean. We would be very happy to stay there anytime. BTW, best prices arould.
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Clean, spacious rooms with very comfortable beds! Close to downtown Macon and numerous dining choices nearby. Quiet and safe. Will stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

One night stay on trip to Florida. Happy with hotel and location.
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay overnight

Quiet and surprised how clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Excellent value; clean and well-kept. If I’m back that way, I will happily stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Valerie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was lovely. The breakfast buffet was surprisingly good. The furnishings were nice and the flooring in the room was nice. The smells were bad! Heavy perfume in the lobby, mothballs in the hall and fish, yep, fish in my room. Popcorn walls, dark halls, no elevator, bad hall carpet and my room was dirty. Old AC unit and a window "locked" only by an ill fitting bar bracing it. Too bad cz some things were nice
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort

No complaints

Person at front desk was friendly and helpful. Room was clean. Bed was fine. Nothing fancy to see here and it probably needs some updates, but overall it was good for our 1 night stay. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUIET COMFORT AND AN EXCELLENT BREAKFAST

Stayed 1 night in Mar 2025