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Holiday Inn Express Hotel & Suites Macon-West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Macon-West by IHG

Exterior
Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
4970 Harrison Rd, Macon, GA, 31206
  • Middle Georgia State University - Macon Campus
    ‪13 min walk‬
  • Macon Mall
    ‪4 min drive‬
  • Mercer University
    ‪8 min drive‬
  • Macon, GA (MCN-Middle Georgia Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Room amenity

Standard Room, 1 King Bed (Leisure)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson Macon West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is $132
per night
$158 total
includes taxes & fees
Apr 4 - Apr 5
Country Inn & Suites by Radisson Macon West

About this property

Holiday Inn Express Hotel & Suites Macon-West by IHG

Macon hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Holiday Inn Express Hotel & Suites Macon-West by IHG offers 81 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Hotel & Suites Macon-West by IHG features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, concierge services, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Macon-West by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Macon-West
Holiday Inn Express Macon-West
Holiday Inn Express Hotel And Suites Macon West
Holiday Inn Express Hotel Suites Macon West
Holiday Inn Express MaconWest

Holiday Inn Express Hotel & Suites Macon-West by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 271 reviews
Rating 8 - Good. 56 out of 271 reviews
Rating 6 - Okay. 29 out of 271 reviews
Rating 4 - Poor. 16 out of 271 reviews
Rating 2 - Terrible. 20 out of 271 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and predictable. Issue with tub shower- but minor
Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bettina, Ladson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Spacious room. The gentleman that checked me in wasn’t as attentive. He was focused on a football game in the lobby. Then my key didn’t work for my room. Other than that it was pleasant for a leisure stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
was clean and quiet
Stayed 1 night in Nov 2024

2/10 Terrible

Xiaobin, Coppell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a king bed but was given a queen without even noticing me and getting my permission! The hotel refused to give me any compensation! Moreover, the air conditioning in the room was blowing cold air even setting heat at 79! AC broke. The quilt cover was dirty. Nightmare experience. Absolutely unacceptable! This is not Days Inn!
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facility is clean, the beds are comfortable, but the girl that checked us in had the attitude of someone who was past the point of caring about anything. No smile, no politeness, no warmth, nothing. Just the bare necessary questions to get you checked in and away from her desk. Like the property itself, but management needs to do something about the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and conveniently located to interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Needs upgrade of plumbing & bath infrastructure
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in bad shape. Electrical outlet popped out of wall. Faucet in shower wasn't fully attached. More water came out of bottom spout than shower head. In morning pancake machine was out of order.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness
The hotel is situated in a great location—quiet, safe, and conveniently close to shopping and restaurants. The building has some decent upgrades and a lot of potential, but unfortunately, our experience was overshadowed by issues with cleanliness. Upon arrival, we were greeted by several carpet cleaning crews and their equipment stationed in the lobby, which felt unwelcoming. The elevator was gross with finger marks all over the stainless and the floor was dirty. Once we reached our room, we noticed a funky smell and found the space to be dusty. The sheets were stained, and overall, the room did not meet basic cleanliness standards. Had the elevator, lobby, and room been clean and fresh, our stay could have been much more enjoyable. While the property has its positives, including the location and some modern touches, the lack of attention to cleanliness made the experience feel average at best.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Nov 2024

6/10 Okay

George

Stayed 1 night in Oct 2024

10/10 Excellent

Mitt

Stayed 1 night in Oct 2024

4/10 Poor

Ognian

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Rather unexpectedly, our room wasn't vacuumed and was dirty.
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Traveled with group
Liked: Staff & service, room comfort
A little disappointed
First off I give five stars to the staff, called the day before and talked with Shameka over the phone to add a person name to the reservation because we were arriving at different time. She was so pleasant and made transition easy. She was also there when my friend arrived and remembered the phone call and my name. The morning reception Denaga was also super pleasant, and helped me with the spelling of Shameka name. Nice breakfast and a very comfortable bed. The reason I did not give the Holiday Inn five stars is because of the bathroom, the floor has not been cleaned in awhile and the bathtub had scum all over it which has not been cleaned for months.
Bathroom floor dirty
Bath tub dirty
Bath tub
Scum in the bathtub looks like this tubs has not been cleaned in months
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Business traveler
Liked: Amenities
Disliked: Cleanliness
I have never complained about a hotel before. This place is disgusting. Even inside the elevator was disgusting. You could see how dirty it was like it had not been cleaned in a very long time. The walls were even disgusting. The bathroom was filthy. I didn’t even want to step on the floor of the bathroom barefoot. The shower walls were disgusting. I expect there to me a few spots missed when I go to a hotel, but this place should be ashamed of themselves as to how unclean it was. The bathroom also didn’t have a blow dryer which is standard to have one in Holiday Inns, and no bottles of water in the room to even purchase. I will never stay here again. It needs new management. Absolutely disgusting.
Stayed 1 night in Nov 2024

10/10 Excellent

Elaina

Stayed 1 night in Aug 2024

8/10 Good

David, Lima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special but was exactly what we expected
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean and safe. All i ever need.
Stayed 1 night in Sep 2024

8/10 Good

Heli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and good breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024