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Holiday Inn Express Hotel & Suites Macon-West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Macon-West by IHG

Check-in at our welcoming reception area, featuring a modern desk and convenient information resources.
Hotel features a modern design with a prominent green roof and symmetrical facade, set amidst a well-manicured lawn and parking area.
Enjoy a convenient breakfast at our self-service bar, offering a variety of cereals, fruits, and hot beverages.
Relax in this stylish room with a large bed, sofa, and desk, offering a city view.
Relax by the pool or enjoy a meal at one of the outdoor seating areas with a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
4970 Harrison Rd, Macon, GA, 31206
  • Middle Georgia State University - Macon Campus
    ‪12 min walk‬
  • Macon Mall
    ‪3 min drive‬
  • Mercer University
    ‪9 min drive‬
  • Macon, GA (MCN-Middle Georgia Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Room amenity

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Holiday Inn Express Hotel & Suites Macon-West by IHG

Macon hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Holiday Inn Express Hotel & Suites Macon-West by IHG offers 81 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Hotel & Suites Macon-West by IHG features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, concierge services, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Macon-West by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Macon-West
Holiday Inn Express Macon-West
Holiday Inn Express Hotel And Suites Macon West
Holiday Inn Express Hotel Suites Macon West
Holiday Inn Express MaconWest

Holiday Inn Express Hotel & Suites Macon-West by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 172 out of 306 reviews
Rating 8 - Good. 65 out of 306 reviews
Rating 6 - Okay. 30 out of 306 reviews
Rating 4 - Poor. 18 out of 306 reviews
Rating 2 - Terrible. 21 out of 306 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and a lot of choices for dinner.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay except for the breakfast. No GF

My stay was surprisingly good for a hotel that is somewhat dated and should be refurbished. My only complaint is that they did not have any gluten free items for breakfast. I have stayed at Holiday Inn Express hotels before and they did accommodate Gluten Free. This hotel did not and that was a serious disappointment.
Stayed 1 night in Mar 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We had a big puddle by our window bed. No towels until we asked. Stains on top bed cover. Didn't look lol ke room should have been rented. Also had fumes from outside vehicles come in through air conditioner. Had to turn it off it was so bad. No refund offered. Said sorry, they let management no.
Stayed 1 night in Apr 2025

2/10 Terrible

Marc

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To much phone time.

If the clerk checking us in would have gotten off her phone to greet us or talked to us instead of the person on her phone who apparently was more important than guest paying. She was still on her phone 1hour later when we went to eat.
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Martha

Disliked: Amenities
There were bugs in the bathtub
Stayed 1 night in Mar 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fix the pancake machine

Everything was fine, the pancake machine was broken. The pancakes were the reason my kids picked this over Hampton. It was just disappointing that it was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 2 nights in Mar 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stop here again

Short stay, just driving thru. Place was fine, breakfast adequate. Nothing to rave about but served its purpose
Stayed 1 night in Mar 2025

10/10 Excellent

ALLAN

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained property. Great continental breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service, room comfort

Room clean, public places not so much.

I wanted to love this place. When we checked in we were told they no longer had the King we reserved but w e could have the "upgraded" Queen double for no extra fee. I did not mention they were the same price online when I reserved. But no problem. The room and facility were Ok. Room was clean. But the hotel community spaces were kind of grungy. Fingerprints everywhere. Elevator and halls were gross. Room smelled stale and try as we might, we could not adjust the A/C. It ran all night. But still smelled stale the next morning. Again, the room was clean but we didn't want to touch any public places.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Traveled with family
Very nice property and great customer service!
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

4/10 Poor

franklin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did'nt get to stay, when I got there to check in I was informed that my reservation was cancel due to a water pipe had broken.
Stayed 3 nights in Mar 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No ice available. Otherwise comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmly greeted upon entering hotel and quick friendly check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problrms
Stayed 1 night in Feb 2025