Was ignored at the front deck, but to be fair, she was in the middle of a business related call. So no big deal really. But the AC barely worked, it was off when I got to the room, and I doubt I got the room below 75. The bed was awful. Just so hard and cheap, but the pillows were actually good, for hotel pillows. I had gambled on the theory that a hotel catering to longer term tenants, would have decent beds, even at the low price. I was wrong.