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Valet parking 10/10, safety 10/10 room description not the same as what I got, dirty towels and blanket bad experience.

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

The reception staff were very attentive, especially a slightly older gentleman who works in the mornings. Thank you.

I like that is close to subway