Sofaraa Al Huda Hotel

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Photo gallery for Sofaraa Al Huda Hotel

Interior entrance
Room service - dining
Quadruple Room | Minibar, in-room safe, desk, iron/ironing board
Suite, 2 Bedrooms (Sofaraa) | In-room dining
32-inch LCD TV with cable channels, TV

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Central Area, Babul Majeed, PO Box 4517, Madinah, 20012
  • The Green Dome
    11 min walk
  • Prophet's Mosque
    11 min walk
  • Baqi Cemetery
    13 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    23 min drive

Room options

Deluxe Double Room (Executive)

  • Sleeps 2
  • 1 Queen Bed

Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Twin Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Executive)

  • Sleeps 3
  • 3 Twin Beds

Suite, 2 Bedrooms (Sofaraa)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Diplomatic)

  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Suite (Al Huda - Honeymooners)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sofaraa Al Huda Hotel

Hotel in Madinah City Center
2 restaurants, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Sofaraa Al Huda Hotel offers 250 accommodations with minibars and safes. Accommodations are furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Al Sukariya - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Makramiya - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Andalussia - This coffee shop serves light fare only. Happy hour is offered.

Languages

Arabic, English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (SAR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Andalussia
  • Al Makramiya
  • Al Sukariya

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Built in 2007

Room amenities

Bedroom

  • Double sofa bed
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: SAR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Sofaraa Al Huda Hotel Medina
Sofaraa Al Huda Hotel
Sofaraa Al Huda Medina
Sofaraa Al Huda
Sofaraa Al Huda Hotel Hotel
Sofaraa Al Huda Hotel Madinah
Sofaraa Al Huda Hotel Hotel Madinah

Sofaraa Al Huda Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 42 reviews" "
Rating 8 - Good. 17 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 5 out of 42 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in a con location but the service and condition of property is dropping
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well managed Short of manpower so service was not efficient
Stayed 5 nights in Feb 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place.. for limited budget..
I had one problem only.. The hotel system cannot find that my reservation is non-refundable and they did not solve this issue until I checked out. Another thing, the parking lots are very limited.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Rooms
Hotel was excellent and spacious.
Stayed 5 nights in Jun 2017

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience in Medina
We had a pretty good experience at Sofarra Al Huda during our visit to Medina last week (Mar 21st, 2017). The hotel is hardly 5 mins of walk to the masjid and close to the gates used by women.

6/10 Okay

Samiul

Liked: Cleanliness, staff & service

4/10 Poor

M, SA

Disliked: Cleanliness, staff & service, property conditions & facilities
CLOSE TO THE HARAM AND NEARBY MALLS
NO CLEANING SERVICE MOST OF OUR STAY. HAD TO BEG FOR TOWELS AND BATHROOM EMENITIES BINS WERE OVERFLOWING ON OUR FLOOR , AND WERE LEFT IN THE HALLWAYS, HALLWAYS WERE NEVER CLEANED. WALLS SWELLING AND PEALING. WE ASKED 3 TIMES TO ARRANGE TRANSPORT TO MECCA FOR US. EVERYTIME WE WERE TOLD WILL BE DONE, IT WAS NEVER DONE. WE DID IT OURSELVES. BREAKFAST WAS A VARIETY TO CHOOSE FROM, BUT QUALITY OF FOOD WAS POOR.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

4/10 Poor

Asif, Taif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disappointed
Disappointed, not the same as it used to be, no parking, very very crowded elevators and one even not working. No place to sit in restaurant for breakfast, food quality poor, no variety and strange rude behavior of one of the reception staff

6/10 Okay

Verified traveler

Disliked: Staff & service
Wouldn't recommend
The service was poor it took 24hrs for them to respond to our request!

8/10 Good

Mohamed

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

., Madina

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but poor standards
unwelcoming when arrived. very rude. The guy served us did not speak very good English and was hard to understand. hotel condition was below par for a 4 stars. more like a 2 star hotel. out executive triple room was very compact and small. even with all the lights was. it was very dark. bathroom looked ok however the hair dryer did not work. the towel rack was half broken. breakfast selection was poor. when we left the butlers was unhelpful with our luggage to our taxi. it was very upsetting. I would advise anyone against booking with this hotel. there was many hotels in madina so try somewhere else if you want a decent stay.

8/10 Good

Farhan

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ashraf

2/10 Terrible

sajid, uk

Disliked: Staff & service
Worst hotel staff EVER - DON'T STAY
Upon arrival i was told at the hotel that my booking does not exist! The staff stated that Expedia overbooked and therefore I had 30mins to evacuate the hotel and go find another. So, on Christmas day at 9pm i contacted you again several times. On many occasions you cut me off and placed me on hold for minutes wasting my precious time. You then accepted liability but had me go running around Madinah, a city unknown to me which does not speak my language, go ask if they had rooms! What kind behaviour is this from such a reputable company? A big company like yours will have a record of all emails and calls made to you. I find it absolutely shameful for such a big and reputable company like yours to make such an error of overbooking and leaving me and my family stranded in a foreign country. On top of all of this I was travelling with my sick child who fell seriously ill on holiday. Instead of making the journey more easy you ended up causing us as a family more problems. The hotel staff did not even try to help us and told us we can't even bring the luggage into the hotel. Expedia or any other company should not use Sofaraa Al Huda Hotel again as the staff members tell you lies. After 6 hours Sofaraa Al Huda Hotel had a shift change and the new shift manager gave us a room at 3 am in the morning until 12pm. so all along there were rooms available and therefore Sofaraa Al Huda Hotel lied to us and expedia.

6/10 Okay

Not Provided, Bradford uk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Umrah trip to madina
Expensive hotel but guess that is reflected by the peak period we stayed there. Regret going half board as breakfast was supposed to be 7am but we had to wait up to 50 mins for the chefs to arrive and set up the egg station. Not great choice either and you have to share tables with strangers. Evening meals were very bland and of Malaysian menus, which wasn't our cup of tea. We ended up ordering a la carte room service which wasn't great either. Reception staff and the cleaners were helpful and polite, however that is as good as it got.

8/10 Good

Muhammad Bashir, Zaria,Nigeria

Liked: Staff & service
Keep it up
Fairly OK

10/10 Excellent

M. Aleem, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff and close to Masjid-Ul-Nabi
My husband and I recently stayed at this hotel in Ramadan. The staff was friendly, clean rooms, excellent service, and a nice buffet for Iftar. I would love to stay here again. I have already recommended Sofaara Al Huda Hotel to several people.

8/10 Good

sultan, london

Liked: Staff & service
Hotel close to Haram , ladies entrance .
Shame they could not provide transport to the hotel from the coach station.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

6/10 Okay

Rizwan, Pakistan

Liked: Cleanliness
Reasonable nearby hotel near masjid al nabawi
Hotel was nice. Rooms were small and expensive for the price. Not a four star!

6/10 Okay

Waqas, NYC

Below Average
Subpar hotel.