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Western Hotel - Madinat Zayed

4.0 star property

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Photo gallery for Western Hotel - Madinat Zayed

Interior entrance
Lobby
Premier Room, 1 King Bed, Pool Access, Pool View | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Madiant Zayed, Madinat Zayed, Abu Dhabi, 28465
  • Madinat Zayed City Mall
    ‪20 min drive‬
  • Mezair'ah Fort
    ‪38 min drive‬
  • Fort Liwa
    ‪52 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Ground Floor

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Ground Floor

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 688 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom, Garden View, Garden Area

Superior Room, 1 Bedroom, Garden View, Garden Area | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Bedroom, Garden View, Garden Area

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View, Poolside

Deluxe Room, 1 King Bed, Pool View, Poolside | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Pool View, Poolside

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Western Villa

Royal Western Villa | Indoor pool | Outdoor pool

Royal Western Villa

  • 3552 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Premier Room, 1 King Bed, Pool Access, Pool View

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, Pool Access, Pool View

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 1 King Bed, Garden View

Family Villa, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Family Villa, 1 King Bed, Garden View

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

About this property

Western Hotel - Madinat Zayed

4-star Madinat Zayed hotel with free valet parking
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a health club, a poolside bar, and 2 coffee shops/cafes are onsite.
Western Hotel - Madinat Zayed offers 105 air-conditioned accommodations with fireplaces and minibars. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided.

This Madinat Zayed hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and bathrobes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Western Hotel - Madinat Zayed features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a health club, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site.

Western Hotel - Madinat Zayed has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cinnamon - This restaurant specializes in international cuisine. Open 24 hours.
Chutney - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.
Flavors - Onsite lobby lounge.
Shams - Onsite rooftop bar.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 65 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chutney
  • Cinnamon
  • Flavors
  • Shams

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per day
Cribs (infant beds) are available for AED 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AED 65 per person
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Crib (infant bed) fee: AED 100.0 per day
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Western Hotel Madinat Zayed
Madinat Zayed Madinat Zayed
Western Hotel - Madinat Zayed Hotel
Western Hotel - Madinat Zayed Madinat Zayed
Western Hotel - Madinat Zayed Hotel Madinat Zayed

Western Hotel - Madinat Zayed Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 45 reviews
Rating 8 - Good. 13 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

hamad

Traveled with family
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Abdulla

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
What made it a special stay was the reception staff. The way they treat the guests is incredible. African receptionist, can't remember her name and the manager on duty, they were very flexible and did everything possible to make me feel comfortable
Stayed 1 night in Dec 2021

10/10 Excellent

Saif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Location. staff helpful and friendly. Clean and tidy
Stayed 1 night in Dec 2021

10/10 Excellent

Saif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay with excellent service
Excellent Hotel, Clean and tidy, Staff Friendly and helpful. Special Thanks to Duty Manger Emebet Nuri She was very greet full and support. I agreed strongly to recommend this hotel for visitors
Stayed 1 night in Dec 2021

10/10 Excellent

HUSSAIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace of mind and excellent for relaxing
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Hussain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2020

4/10 Poor

Hitendra

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Over priced and rude staff. For example, I requested for to checkout at 1 PM instead of normal 12:00 and the guy at the front desk very rudely said “ NO”. So I gave him a favor to leave at 7:00AM 5 hours early so they will get sufficient time to makeup the room. They definitely need to trained the staff specially the Asian staff. To be honest I would rather prefer to stay in other hotel even though it’s far from office.
Stayed 3 nights in Feb 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Pleasant hotel, if not isolated but this is expected from this location. Relaxing hotel with good amenities and very clean. Good location if working in one of the nearby sites and saves the longer drive from AD Also a dry hotel.
Stayed 2 nights in Jan 2019

8/10 Good

Enzo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best affordable option!
Fantastic stay here. Got upgraded as the place was pretty quiet. Great room. Very comfortable.ittle bit of a drive to get out to Liwa but not too bad.

8/10 Good

Ahmed

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. A new hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Magriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay with friendly service

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was greet in everything except for the Shisha it was a little bit expensive.

2/10 Terrible

Majdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complain
I am just Loosing my money

10/10 Excellent

Anita, Los Angeles, California.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at the Western Hotel MZ
I loved my stay. The only problem is the awkward design of the shower. Water went everywhere.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My stay was wonderful. I live near this hotel but never thought I would stay here sunce its so close to my villa. The pool is absolutely gorgeous and its huge. I stayed during Ramadan so the pool stayed opened till midnight and tge match was playing on outside screen. If you want to get away from the city, you should book a room here. You won't be disappointed!

8/10 Good

moayad, oman

Liked: Cleanliness, property conditions & facilities, room comfort
8
its great place room so clean

10/10 Excellent

Muhammed Nisar, abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great..

10/10 Excellent

Abdul, Dubai, United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, wonderful staff.
A truly luxurious experience at Western Hotels. From the decor, to the rooms as well as the dining options. The staff was very very helpful and went out of the way to ensure that the entire team had a delightful experience. Great job and we will be back for more!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Good for a quick sleep while your on the road
It was for one night and I liked it.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort