Belterra Casino Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Belterra Casino Resort

Property grounds
Exterior
Premium bedding, down comforters, in-room safe, individually decorated
Property amenity
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, cabanas (surcharge)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
777 Belterra Drive, Florence, IN, 47020
  • Belterra Casino
    5 min walk
  • Kentucky Speedway
    15 min drive
  • Ark Encounter
    51 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    54 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Bed Nonsmoking - Golf View

  • 400 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Queen Non Smoking

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Suite Non-Smoking

  • Sleeps 2
  • 1 King Bed

Classic King Connector Room Non-Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen Smoking

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic King Smoking

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Non Smoking, River View

  • 400 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Queens Nonsmoking-River View

  • 400 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Classic Double Room, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Two Queens Nonsmoking-Golf View

  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Classic King Nonsmoking-River View

  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Classic Two Queens Nonsmoking-River View

  • 377 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Classic King Nonsmoking Golf-View

  • 377 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Classic Two Queens Nonsmoking-Golf View

  • 380 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Belterra Casino Resort

3.5-star Florence hotel with 3 restaurants
This smoke-free hotel features 3 restaurants, a golf course, and a casino. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Belterra Casino Resort offers 608 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. Other recreational amenities include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Belterra Casino Resort features a health club and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 55004 square feet (5110 square meters) include a conference center. This business-friendly hotel also offers a casino, gift shops/newsstands, and coffee/tea in a common area.

Belterra Casino Resort is a smoke-free property.

Continental breakfasts are available for a surcharge.
19 Steak and Seafood - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.
The Ultimate Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
Stadium Sports Bar/Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Casino Cafe - This café serves breakfast, lunch, and dinner.
Out of Bounds Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee: USD 12 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 19 Steak and Seafood
  • Casino Cafe
  • Out of Bounds Grill
  • Stadium Sports Bar/Grill
  • The Ultimate Buffet

Things to do

  • 18-hole golf course
  • Casino
  • Golf
  • Golf driving range
  • Health club
  • Piano
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (55,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 11.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision

Property is also known as

Belterra Casino
Belterra Casino Florence
Belterra Casino Resort
Belterra Casino Resort Florence
Belterra Resort
Belterra Resort Casino
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
Belterra Casino Florence
Belterra Casino Resort Hotel
Belterra Casino Resort Florence
Belterra Casino Resort Hotel Florence
Belterra Casino Resort Hotel
Belterra Casino Resort Florence
Belterra Casino Resort Hotel Florence

Belterra Casino Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. There was one individual at the desk that was not appreciative when my husband asked that our room be serviced. He was rude with his facial expressions. Otherwise everyone else was very kind.
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Aug 2024

8/10 Good

Tara, Brandenburg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the hotel got cheated at the machine at the casino
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Traveled with family
Dinner at the Stadium did not disappoint. Try the pulled pork sandwich and don’t be afraid to leave that slaw on top, it was excellent! Finnish it off with the bread pudding! OMG! Stayed in room 757. Nice room.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
Staff at all dining option were below par and casino was smelly and old fashion. Need to hire better staff and update the place
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Like the rooms. Clean and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Osontiio

Liked: Cleanliness, staff & service, property conditions & facilities
Coziness
Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Vincent, Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upscale room.
Stayed 1 night in Jul 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort! We stayed in a suite - I highly recommend it!
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 1 night in Aug 2024

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poorly ran and loud
The AC was not working correctly. It kept clicking on and off all night rapidly. One of the front desk ladies refused to change our room to a non-smoking room, though it is a cheaper room without us calling the third party booking site. Thank God the booking site called them and told them it was okay to switch, though I was told it was what they call "in travel" (if I heard that term correctly) and said the hotel should just switch it. We obviously took a pay lose and it wasn't even offered to refund us on that. Then in the morning, housekeeping was out knocking on everyone's doors waking up everyone. That is absolutely the rudest thing I encountered and could hear through the door as they repeated banged on others. I have stayed at many places and I will not stay here again for the above reasons. Customer service should be the foremost and the lady last night lacked customer service skills.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Traveled with family
Rude staff at the steakhouse and security guards
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Jul 2024

10/10 Excellent

Derrin

Stayed 2 nights in Jul 2024

6/10 Okay

Tamara

Liked: Staff & service
Stayed 1 night in Jul 2024