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Best Western Plus InnTowner Madison

3.0 star property

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Photo gallery for Best Western Plus InnTowner Madison

Exterior
Terrace/patio
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking included
  • Hot Tub
$162
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
2424 University Avenue, Madison, WI, 53726
  • University of Wisconsin-Madison
    ‪13 min walk‬
  • University of Wisconsin Hospital and Clinics
    ‪13 min walk‬
  • Camp Randall Stadium
    ‪13 min walk‬
  • Madison, WI (MSN-Dane County Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(93 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(58 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

9.0 out of 10
Wonderful
(12 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus InnTowner Madison

3-star hotel in Regent
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus InnTowner Madison provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6200 square feet (576 square meters) include conference space. This Madison hotel also offers a library, a terrace, and a vending machine. A complimentary area shuttle within 2 miles is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus InnTowner Madison is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1011 reviews
Rating 8 - Good. 239 out of 1011 reviews
Rating 6 - Okay. 51 out of 1011 reviews
Rating 4 - Poor. 22 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay while in Madison.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay while in Madison.
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Stayed 1 night in May 2025

6/10 Okay

michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good location
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Subramanian

Stayed 1 night in May 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in and out was quick and easy. Staff members were friendly and helpful. Beds were comfortable and room was mostly clean, the bathroom floor could have been cleaned a little better and we didn’t have any conditioner. There were 2 lotions and a shampoo, I’m guessing it was a mistake. The pool had too much chlorine, even though I showered immediately after swimming (only in the pool maybe 30 minutes) my skin was so dry and itchy. It was nice and quiet, didn’t hear other guests and the air conditioning and refrigerator were both quiet. Did not check out the breakfast because I had plans to eat elsewhere. Loved the noon checkout time.
Stayed 1 night in May 2025

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
I didn't like that the room was to far from the front .lots of walking around every time asked about changing the room promise and not done
Stayed 3 nights in May 2025

10/10 Excellent

Jenasha, Janesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing. All the staff from the front desk to the restaurant were friendly and helpful. Location is great and rooms were nice and clean.
Stayed 1 night in May 2025

8/10 Good

eran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Bethanie

Traveled with family
Liked: Cleanliness, staff & service
Staff was very nice at the breakfast and check out … staff at check in couldn’t be bother to change my parking pass when I found the license plates number… no problem yes I can walk back out at 11 pm to put the paper in my windshield … and yes the doors didn’t open when I tried to get back in and I had to stand there until someone came outside for them open… yes I was frustrated …
Stayed 1 night in May 2025

6/10 Okay

jeremy

Disliked: Property conditions & facilities
The property is definitely in need of some TLC. Our room had marks all over the walls and the blackout curtains were full of holes. The room seemed cleaned but needs some maintenance…especially when rates were extremely high for the weekend we visited.
Stayed 1 night in May 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Anita

Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Kean

Liked: Amenities
Try to phone guest services, wake up call and restaurant but no one answered. Did this many times.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yingxia

Stayed 1 night in Apr 2025

10/10 Excellent

Patrícia

Stayed 3 nights in Apr 2025

6/10 Okay

Katrina

Stayed 2 nights in Apr 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We chose this hotel because my husband had to have surgery and it was close to everything that we needed. The hotel exceeded our expectations with cleanliness, the restaurant, and the hotel staff. We needed to check in early and the staff made sure we had a room ready for us. We are definitely going to be staying here for the next upcoming trip to madison!
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Stayed 1 night in Apr 2025

6/10 Okay

Justine

Stayed 1 night in Apr 2025