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Best Western Plus InnTowner Madison

3.0 star property

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Photo gallery for Best Western Plus InnTowner Madison

Exterior
Dinner served, American cuisine
Fitness facility
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
$135
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
2424 University Avenue, Madison, WI, 53726
  • Place, University of Wisconsin-Madison
    ‪13 min walk‬
  • Place, University of Wisconsin Hospital and Clinics
    ‪13 min walk‬
  • Place, Camp Randall Stadium
    ‪13 min walk‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(95 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

9.0 out of 10
Wonderful
(13 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(62 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus InnTowner Madison

3-star hotel in Regent
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus InnTowner Madison provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6200 square feet (576 square meters) include conference space. This Madison hotel also offers a library, a terrace, and a vending machine. A complimentary area shuttle within 2 miles is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus InnTowner Madison is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and newer. Nice to have food:dining on site. Restaurant staff could have been more attentive
Stayed 1 night in Aug 2025

8/10 Good

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Best Western Plus InnTowner Madison during a difficult time, as we had a family member in the hospital nearby. The location was extremely convenient—it gave us a short walk between the hotel and the hospital, which was a nice way to get fresh air and exercise. It also saved us from paying daily hospital parking fees. The hotel itself was comfortable and had the convenience of a bar and restaurant onsite. Dinner and breakfast were easy, and while the breakfast was basic, it was fine—I just wish the hours were a little longer. They also had a small convenience store with snacks and a section for basic over-the-counter medicines, which was especially helpful when we needed little things without leaving the hotel. The staff was accommodating and kind, which we truly appreciated given the circumstances. The only issue was at check-in. The computers were down, and we were supposed to receive the hospital discount rate. Instead, we had to book through Expedia, which ended up costing us about $50 more than what the discounted rate would have been. It would be helpful if Expedia offered a way to apply the hospital discount directly when booking, especially when hotel systems are down. Overall, our stay was comfortable and convenient, and the staff’s kindness really stood out during a stressful time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Swapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to campus, city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Krista

Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to hospital and had a few restaurants nearby plus great ice cream shop across the street! Room very clean and bed soft and comfy- slept well!!
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and honestly the breakfast is better than most that offer free breakfast! Have stayed here numerous times and will be back again in 3 weeks!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Anahi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, even when arriving late at night. The complimentary breakfast was made hot and fresh on the premises and included options for all types of diets. The beds were very comfortable and the entire facility was extremely clean. They have a pool and a hot tub which were very welcome after a long multi-day road trip!
Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
It was close to the hospital where I was doing my surgical rotation. They billed me more than they said they would. Refrigerator and microwave were not good.
Stayed 8 nights in Aug 2025

6/10 Okay

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great food, hallway to my room felt like I was in the bush-maze from the fourth Harry Potter movie. Overall very nice.
Stayed 1 night in Jul 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience, from parking, checking in and out, and a clean and spacious room. Unfortunately, the lounge and restaurant was not open. We were not given a reason or timeline on when they would be open.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael, Kalamazoo

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle included helped a lot. Free breakfast saved time and money
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Loved it, but it needs updating
Stayed 1 night in Aug 2025

10/10 Excellent

Juana

Traveled with family
Liked: Amenities
Breakfast included, food variety and healthy options.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed was very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, breakfast has healthy choices, there is a free shuttle in the city. There is a refrigerator and microwave the room. It is a nice place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to downtown was great as parking is very limited. Worked great for our visit to UW Madison. Breakfast was also very good- would definitely stay again!
Stayed 1 night in Aug 2025