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Best Western Plus InnTowner Madison

3.0 star property

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Photo gallery for Best Western Plus InnTowner Madison

Exterior
Indoor pool
Exterior
Desk, laptop workspace, iron/ironing board, WiFi
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
The current price is $135
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
2424 University Avenue, Madison, WI, 53726
  • Place, University of Wisconsin-Madison
    ‪13 min walk‬
  • Place, Camp Randall Stadium
    ‪15 min walk‬
  • Place, Henry Vilas Zoo
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(100 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

8.8 out of 10
Excellent
(15 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(66 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.8 out of 10
Excellent
(10 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(8 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non Smoking, Seplrm, Fireplace, Micrfg, Wifi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Corner King Room with Sofabed

  • Sleeps 4

Corner King Room

  • Sleeps 2

Cozy Two Double Room

  • Sleeps 4

King Suite with Separate Living Area

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

View all photos for 1 King Bednsmkqsofbdcornrmmicrfgwififull Breakfast

Desk, laptop workspace, iron/ironing board, WiFi

1 King Bednsmkqsofbdcornrmmicrfgwififull Breakfast

  • Sleeps 4

View all photos for 1 King Bednsmkmicrfgwififull Breakfast

Desk, laptop workspace, iron/ironing board, WiFi

1 King Bednsmkmicrfgwififull Breakfast

  • Sleeps 2

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About this property

Best Western Plus InnTowner Madison

3-star hotel in Regent
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus InnTowner Madison provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6200 square feet (576 square meters) include conference space. This Madison hotel also offers a library, a terrace, and a vending machine. A complimentary area shuttle within 2 miles is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus InnTowner Madison is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 20

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 20

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western InnTowner

Best Western Plus InnTowner

Best Western Plus InnTowner Highland Club

Best Western Plus InnTowner Highland Club Hotel

Best Western Plus InnTowner Highland Club Hotel Madison

Best Western Plus InnTowner Highland Club Madison

InnTowner

Best Western Inntowner And The Highland Club Hotel Madison

Best Western Plus InnTowner Madison Hotel

Best Western Plus InnTowner Hotel

Best Western Plus InnTowner Madison

Plus Inntowner Madison Madison

Best Western Plus InnTowner Madison Hotel

Best Western Plus InnTowner the Highland Club

Best Western Plus InnTowner Madison Madison

Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 58 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
The staff was great, the room was clean, the bar and reasturant was very nice friendly staff and great food and drinks.
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey, Freeport

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, staff was very polite and it’s located close to UW Health hospital.
Stayed 1 night in Feb 2026

8/10 Good

Galina

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nicely appointed; great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samir

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Despite the construction the property was quiet and clean.. the breakfast was very good and the room was very cozy. Had to stay due to my husband being hospitalized at UW.. the location was ideal
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2026

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
The room was clean and the breakfast buffet was delicious, and the staff curious! If you travel soon know there is a major renovation going on but it did not interfere with our stay! It will be beautiful when it is done?
Stayed 1 night in Jan 2026

6/10 Okay

Denny

Stayed 1 night in Jan 2026

10/10 Excellent

Ginnie

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Great food from the restaurant! Staff was super friendly!
Stayed 1 night in Jan 2026

6/10 Okay

Barbara

Traveled with family
The hotel was undergoing massive renovations. Our room was fine, but everything in the building had been gutted. Check-in area was in a dark room, dining room was in a dated conference room, walls and floors were bare. Choose another hotel in the area unless the renovations are done ( call first!)
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsey

Stayed 1 night in Jan 2026

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Stayed 1 night in Jan 2026

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service
Hotel under remodel so kinda hard to get around, but our room was very clean and nice breakfast. Had the complementary shuttle bring us to a location about 6 blocks away, but when we called for a pickup no one answered the phone. Tried 3 times but no answer. We were in the allotted pick up time. Temperature was below zero, we were lucky to find someone to bring us back to hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
We booked last minute due to weather changing our travel plans. We’ve stayed here before and found it excellent. We discovered upon arrival that the hotel was undergoing renovation but the staff were friendly and helpful and we still received everything we were expecting. Our room was comfortable, quiet and very clean. Breakfast was good. Didn’t take advantage of the shuttle but this is a great feature since parking downtown can be challenging and costly. Will definitely stay here again while we have a student at UW..
Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2026

2/10 Terrible

Erick

Business traveler
Disliked: Cleanliness, property conditions & facilities
Heavy construction. Have someone contact me immediately via phone 218-269-7999
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
The room was very clean!! Had some renovations going on but the room was nice and the breakfast was great and the staff was very friendly and helpful!!!
Stayed 1 night in Jan 2026

8/10 Good

Mary

Disliked: Amenities
under going remodeling that didn't bother us so much. Hard to following some of the signs. Was there for hospital stay and shuttle was great. Breakfast was good. the room was clean. Staff was helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is under some major renovation at the moment. The temporary entrance was not really clearly marked. The weather was not great and I feel the hotel could have done a better job with salt and such. Room was clean, although the heater/air conditioner was being held up by a 2x4. Once you stepped out into the hallway or went anywhere in the hotel it felt like you were in the zombie apocalypse!! I understand renovations need to be done but maybe on floor at a time…..or have the price of a night reflect that you were staying during a filming of The Walking Dead!
Stayed 1 night in Dec 2025

2/10 Terrible

brice

Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in the shower. My girlfriend has 3 stage cancer. We where there for a appointment. Whole place was under construction! Wires hanging down. It was terrible. CONER the manager said he would contact you, to credit back my money gor the room. Did they do that ? Absolutely health Hazzard. Maintenance comes in the room and sprays bleach and fooger to get rid of the spot .i told him my girlfriend has cancer, i said until we leave! He kepted spraying the bleach. The guy didnt speak English! Worst experience ever. Please let me know when I get a refund please? Sincerely, Tracy Bauske & Brice Bauske
Hallway with wires hanging down under construction, lights hanging down. Very bad and dangerous
Stayed 1 night in Dec 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025