Comfort Inn & Suites Madison - Airport

2.5 star property

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Photo gallery for Comfort Inn & Suites Madison - Airport

Indoor pool
Point of interest
Lobby sitting area
Room amenity
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
4822 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪9 min walk‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Camp Randall Stadium
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(42 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(47 reviews)
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Comfort Inn & Suites Madison - Airport

Madison hotel with 1 indoor pools, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Inn & Suites Madison - Airport provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. For a surcharge, the property provides an area shuttle within 2 miles and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn & Suites Madison - Airport is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (76 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Comfort Inn & Suites Madison - Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 190 out of 1007 reviews
Rating 4 - Poor. 124 out of 1007 reviews
Rating 2 - Terrible. 91 out of 1007 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Apr 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
The hotel was clean and nice.. Only problem was that we were awaken around 2 am from people talking loud in the next room.
Stayed 1 night in Apr 2025

2/10 Terrible

Jess

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
This hotel used to be a really nice place to stay. But with the change in ownership, and the constant rotation of inept general managers; there's very little left that's positive to note. The assistant general manager spends her entire day keeping disgruntled residents happy; and she does a fantastic job. She's honestly the main reason anyone comes back to this hotel. Other than the one shinning light she provides; this place has really gone to trash. We've stayed here over and over again, and the last time will be our very last time.There's just nothing redeeming anymore about this place. It's overpriced for the amenities it claims to offer; the majority of the current staff are relatives, or friends of the new owner. And the lack of caring, as well as the down right snobby demeanor, make it a very unpleasant experience. It's nothing like it used to be. And we will never spend our money at this hotel again. They need to seriously change how they treat people. Stay away if you can.

2/10 Terrible

Jessi

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel advertises that they "Treat you like Family" but that couldn't be further from the truth. Most of the front desk staff is rude, dismissive, and downright apathetic to the customer's experience The toilet seat in our room was broken, the TV stopped working after a few days, the room in the phone provided by the hotel didn't ring. When we asked for things to be fixed, we got brushed aside. I had to spend an entire day trying to find someone who could locate a roll of toilet paper. Half the rooms are jammed full of construction material. They don't fix, or maintain anything in the rooms; and you're made to feel like you're inconveniencing them when you ask for service. They refuse to let you take the complementary breakfast out of the public room it's provided in; having house keepers, front desk staff, and anyone who sees berate you for wanting to eat your free food in your room. There are quiet hours posted from 10pm-6am; but they're completely ignored. There were kids running up and down the hallways, people yelling and slamming doors; cops constantly circling the parking lot. The back parking lot isn't even viable; consumed with containers of construction materials, with dangerous nails and broken boards scattered everywhere. If you leave your car unlocked, it will be stolen from. There's homeless people everywhere that ask you for anything. It's insanely expensive, and desperately needs new management and ownership.
Stayed 1 night in Mar 2025

6/10 Okay

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! You get what you pay for. People’s review almost deterred me from booking but I’m glad it didn’t. The rooms were clean, good service and convenient location. If you having doubts like I did, this is your cue to book it 👍
Stayed 5 nights in Feb 2025

6/10 Okay

George

Traveled with family
Disliked: Amenities, property conditions & facilities
No ledge in shower for shampoo and soap. TV not working properly. Sign in elevator said breakfast was served from 6:00 to 10:00 on weekdays and the cut it off at 9:00.
Stayed 2 nights in Mar 2025

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, nothing fancy good for just an overnight stay for the airport
Stayed 1 night in Mar 2025

8/10 Good

Holly, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience to the airport. In the process of upgrading the rooms, didn't have power by the bed, but it looked like they were working on that room,so surely it will be fixed.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Amenities
The location.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kurt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very good breakfast . The heater in room was noisy. Place was very well placed for me.
Stayed 3 nights in Mar 2025

8/10 Good

Fernando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shampoo was not provided
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas harriman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Antonio

Disliked: Staff & service
Stayed 6 nights in Mar 2025

6/10 Okay

judi, spearfish

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I liked staff but the facility needs repairs
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Stayed 2 nights in Mar 2025

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having my car stolen out of the parking lot
Stayed 1 night in Feb 2025

8/10 Good

michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, rooms where great, beds wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Holly, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Close to airport. Lined up an Uber for me. Can leave my car there while I am gone for small fee.
Stayed 1 night in Mar 2025