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Comfort Inn & Suites Madison - Airport

2.5 star property

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Photo gallery for Comfort Inn & Suites Madison - Airport

Indoor pool
Point of interest
Room amenity
Lobby sitting area
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Laundry
$93
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
4822 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪9 min walk‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Camp Randall Stadium
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(46 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(57 reviews)
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn & Suites Madison - Airport

Madison hotel with 1 indoor pools, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Inn & Suites Madison - Airport provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3595 square feet (334 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. For a surcharge, the property provides an area shuttle within 2 miles and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn & Suites Madison - Airport is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,595 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (76 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Comfort Inn & Suites Madison - Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1009 reviews
Rating 8 - Good. 264 out of 1009 reviews
Rating 6 - Okay. 192 out of 1009 reviews
Rating 4 - Poor. 129 out of 1009 reviews
Rating 2 - Terrible. 98 out of 1009 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

CARRIE

Stayed 2 nights in Jun 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service
The breakfast was great. Loved the 2 breakfasts I ate there. The pool area needs some work. On the 1st night, the jets in the hot tub did not work the best but it was OK. On the 2nd night, the hot tub was cold. No heat. I did not go into the "cold tub".
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenny, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Caryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seemed understaffed - Had to wait for someone to come to the front desk for both check in and check out. Staff was friendly. Room was clean, but airflow was poor - Fluctuating from hot to cold all night.
Stayed 1 night in Jun 2025

8/10 Good

ESTHER

Stayed 3 nights in May 2025

10/10 Excellent

Daracee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated. Still more work to be done, but a decent place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and easy access to and from the locations I needed to go
Stayed 2 nights in May 2025

4/10 Poor

Carolina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Sherry

Traveled with family
Disliked: Cleanliness
The room was very dirty and the property had a bad smell. Do not recommend.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Property conditions & facilities, room comfort

Will not stay again.

Run down. Our first floor window would not shut and was open to parking lot. Very expensive for what we got.
Stayed 2 nights in May 2025

8/10 Good

Samuel

Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, breakfast was good. Cleanliness could be improved, especially in the bathrooms and the pool wall needs to be cleaned.
Stayed 1 night in May 2025

10/10 Excellent

Saheed

Stayed 1 night in May 2025

4/10 Poor

Libby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unwilling to Issue a Refund, Rooms not Clean

I had booked 5 rooms for 2 nights and for 4 of the rooms I needed to change it to 1 night. They refused saying I would need to cancel the whole reservation and rebook. I had booked the rooms in Aug 2024 for the stay in May 2025 so I got the rooms at a reasonable rate. If I rebooked, the rooms would have been 2 times more for 1 night than I paid for 2 nights. Hotels.com called the hotel and requested they make the change to 1 night and they refused. Hotels.com said when I get there, I should request that they refund 1 night for the 4 rooms. 3 different front desk people took down my information and said they would talk to the general manager and have them call me. I'm still waiting for that call. We also had cleanliness issues with the rooms. In 3 of the 5 rooms there were cleanliness issues such as the beds looked like someone had slept in them, no soap, 1 towel, and a knock on the door in the middle of the night from a couple claiming to be the manager asking if the person could come in and look for a missing purse. My parents had an accessible room and my dad was looking forward to having a comfortable shower but there was no hot water. We complained and the staff said they must not have turned it on right or adjusted the water correctly. Seriously!! My parents aren't stupid. I'm still waiting for the call I was supposed to receive from the general manager of the hotel. Will never stay at this hotel again! Service and cleanliness were non-existent.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
This room could definitely use some work. When you turn on the water in the sink water goes all over. Second time we have stayed here and both times had the same room.
Stayed 1 night in May 2025

6/10 Okay

Aileen

Traveled with family and small children
Liked: Staff & service, amenities
I thought the pool was heated but it wasn’t at 9pm. The entire pool room was freezing, but the hot tub was nice. Since it was late, no clean towels were available so I had to walk all the way back to front desk to make the request and walk back to the pool.
Stayed 1 night in May 2025

8/10 Good

joann

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was fine, nothing special.
Stayed 1 night in May 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities
It is quite clean. Good place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Leah M, Liberty Lake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, and our room and shared spaces were all clean. The area around the hotel wasn't "beautiful", but it wasn't scary either. It was just meh. However, we weren't there for the area around the hotel. Parking was stretched out and I had to drive my mother in law to the entrance because of how far out I had to park, but that's really the only potential issue, and it was easily resolved. All in all, nice place & I'd stay again.
Stayed 3 nights in May 2025

4/10 Poor

Paula

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This place is in dire need of upkeep
Stayed 5 nights in May 2025

4/10 Poor

Lisa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
Parking was free, however limited had to park in the back of building that area had a few homeless people that appeared to possibly live back there. Didn’t feel safe. I only received towels when I asked. Once in the room they did not clean the bathroom when they delivered the towels, only made up one of the beds and the floor didn’t appear to be vacuumed when we arrived.
Stayed 4 nights in May 2025

8/10 Good

Brandon

Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. Staff very friendly and helpful.
Stayed 3 nights in May 2025

8/10 Good

Karla, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for graduation weekend. We felt safe and comfortable throughout our stay. The front desk staff was wonderful and there for anything you needed!
Stayed 3 nights in May 2025