Comfort Inn & Suites Madison - Airport

2.5 star property

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Photo gallery for Comfort Inn & Suites Madison - Airport

Lobby sitting area
Standard Room, 1 King Bed, Non Smoking | Living area | 32-inch TV with cable channels
Point of interest
Point of interest
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included

Explore the area

Map
4822 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪12 min walk‬
  • American Center
    ‪16 min walk‬
  • Madison Area Technical College
    ‪4 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪7 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Comfort Inn & Suites Madison - Airport

Madison hotel with 1 indoor pools, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Inn & Suites Madison - Airport provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3595 square feet (334 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. For a surcharge, the property provides an area shuttle within 2 miles and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn & Suites Madison - Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Snow sports gear
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,595 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (76 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Comfort Inn & Suites Madison - Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Jamie

No hot water for shower.
Stayed 1 night in Nov 2024

6/10 Okay

Ramie

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very outdated. Some has been renovated, but our room was not. Check-in was very slow.
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Taylor

Stayed 1 night in Oct 2024

8/10 Good

Brenda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleased with desk staff and room
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Nov 2024

6/10 Okay

Teresa

Property could use some ipdating and cleaning
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is getting remodeled, somethings you could tell were already updated- others not sure if they would be getting updated or not. The staff was so nice 24/7. Nice selection of breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary, Chicago

Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
A few things were not working in my room but it is also under construction so I’m assuming they are working on getting those things fixed. Front desk was friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 3 nights in Oct 2024

6/10 Okay

Lori

The property was being renovated so when we got off the elevator we had to navigate through a construction zone. There was no warning when we checked in. A lot of dust and debris. The room was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and location convenient. Close to East Towne Mall and Interstate 39.
Stayed 3 nights in Oct 2024

4/10 Poor

Stephen, SAUK RAPIDS

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Breakfast only redeeming quality.

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold in the shower/tub. Carpet was old and bunching up in areas. Wall patches that weren't finished. Needs a paint job.
Stayed 1 night in Oct 2024

4/10 Poor

Lorinda

Liked: Staff & service
At least there were no bugs. I think we may have just got a bad room. The room was filthy: floors dirtier than the hallway, Mildew in bathroom. Dirty bathtub drain. Bed ok: no frills. Fridge/microwave were ok. Hot tub/pool are fine. One of the worst rooms we’ve stayed in.
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Stayed 2 nights in Sep 2024

8/10 Good

Deena

Liked: Staff & service, amenities
The property is old but looks like it might be going through a remodel. Originally my room was the 6th floor. The hallway carpet was old and dirty. My room was ok but I found a wad of hair and spider webs behind the door (probably a hard to clean area). I addressed it with the front desk and they immediately upgraded my room to a jacuzzi room on the first floor close to the indoor pool and jacuzzi. That room was wonderful and the remainder of my stay was wonderful.
Stayed 3 nights in Oct 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Average property
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, it looks like lots of renovations are happening so I bet it will be even better once that's complete.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alison

Traveled with family
Disliked: Property conditions & facilities
Room was extremely dirty, blood on the sheets, toilet was dirty. The front desk clerk would not give me a refund, would not give me his name and would not call his manager. I left and they called a few minutes later and agreed to a refund.
Stayed 2 nights in Sep 2024