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Comfort Suites Madison West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Madison West

Lobby
Lobby
Lobby
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    4 min drive
  • Houlihan's
    4 min walk
  • Madison Dutch Mill Park and Ride
    18 min drive
  • Madison, WI (MSN-Dane County Regional)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Double Beds with Sofa bed, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Front of property

Best Western West Towne Suites

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1100)
The price is $64
per night
$74 total
includes taxes & fees
Jan 6 - Jan 7
Best Western West Towne Suites

About this property

Comfort Suites Madison West

Madison hotel with indoor pool
Along with an indoor pool, this hotel has a spa tub and a business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Comfort Suites Madison West features an indoor pool and a spa tub. Wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 124 out of 256 reviews" "
Rating 8 - Good. 60 out of 256 reviews" "
Rating 6 - Okay. 30 out of 256 reviews" "
Rating 4 - Poor. 18 out of 256 reviews" "
Rating 2 - Terrible. 24 out of 256 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Derek

Traveled with family
Liked: Staff & service, amenities
Not bad but not great. Just okay. Would have liked the option of 2 queens vs. 2 fulls.
Stayed 1 night in Sep 2024

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into my room and there was a cockroach on the wall alive and moving so I took a video went right back to tell the attendee and she said oh sorry let me switch you rooms. No compensation at that point and I figured something would be offered! So don’t stay here unless you want to take roaches home
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Nicholas

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Dirty room
Stayed 1 night in Sep 2024

4/10 Poor

lea

Disliked: Cleanliness, property conditions & facilities
hotel was dirty,
Stayed 2 nights in Sep 2024

8/10 Good

Khristy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brightly lit hallway made me feel safer.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean without odors and provided sufficient space to not feel cramped. The bed had a pillow pad and very soft pillows, and with the absence of outdoor city sounds, it was easy to want to stay in bed. The breakfast service provided a balanced buffet of options beyond pastries and waffles with quantities that did not appear to run short despite the business of the morning rush. The hotel was sufficiently staffed to ensure timely and thorough room cleaning. Finally, the indoor pool and spa area was spacious to allow for several people to enjoy without sitting on each other.
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service
The deadbolt on door not working properly and the secondary security latch had screws falling out.
Stayed 1 night in Aug 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Quiet with plenty of options for food and its right of a main highway. The rooms were big with a separate sitting area. Breakfast options were vast and all tasted good. They also had a pool table for guest to use free of charge. Pool and hottub were larg and not over chlorinated. Staf was professional and attentive. Downsides 1 outside flood lights shine right on the room windows making the rooms rather bright during the night even with black-out curtans drawn. 2 beds are a springy u shape so people with spine issues stay elsewhere. 3 mini fridge was super loud all the time so bring earplugs and you will be ok. For me these 3 annoyances make this a onetime stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

dorothy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our needs!
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Property conditions & facilities
nice property. did the job
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Berwick

Rooms were clean
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Katherine

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was right up against AC unit, which blew on and off all night. Sofa was very stained. Toilet was not clean and I was told the cleaning staff was gone and nothing could be done!!! Furnishing were worn out and dated.
Stayed 2 nights in Aug 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed our room, so we were upgraded to a beautiful suite. We would stay here again!
Stayed 1 night in Aug 2024

2/10 Terrible

angel

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Damarion

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 6 nights in Jul 2024

10/10 Excellent

Christina

Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Kierra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024