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DoubleTree by Hilton Madison East

4.0 star property

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Photo gallery for DoubleTree by Hilton Madison East

Reception
In-room safe, desk, laptop workspace, blackout drapes
Breakfast and dinner served, American cuisine
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
$122
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
4402 E Washington Ave, Madison, WI, 53704
  • Place, East Towne Mall
    ‪3 min walk‬
  • Place, American Center
    ‪2 min drive‬
  • Place, Madison Area Technical College
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • 353 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(103 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Corner Studio Suite

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

King Room with Sofa Bed - Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

Studio King Suite with Mobility Accessible Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

mobility hearing Access King Studio Suite with tub

  • Sleeps 4

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About this property

DoubleTree by Hilton Madison East

4-star hotel in Greater Sandburg
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Madison East offers 226 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

DoubleTree by Hilton Madison East features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 9606 square feet (892 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in November 2020.

DoubleTree by Hilton Madison East is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Tailwinds - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,606 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - November 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 155 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ron

Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities
Excellent hotel
Stayed 1 night in Sep 2025

8/10 Good

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Clay

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and accommodating. Went out of their way to help us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property ! We enjoyed our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
it is very comfortable, convenient for dining, shopping, etc
Stayed 3 nights in Sep 2025

10/10 Excellent

BEATRIZ, STATEN ISLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Large parking lot for trailer. Quick access to the Interstate, Noisy street in front of property.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Room was very clean and beds very comfortable. Tailwinds, where we got our breakfast, had amazingly fast service and our orders were done to perfection!
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2025

8/10 Good

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this place is great
Stayed 1 night in Aug 2025

6/10 Okay

Sergio

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
We have been Hilton Honors members for decades and used the DoubleTree family many many times and we have always been more than satisfied with our stays. Sadly not this time. It started with the elevators having several problems. Then during the early morning our toilet got stuck and wouldn't flush. It took over 2.5 hours to have someone from maintenance coming and fixing it. While we understand early hours and staff shortage it took also many calls to the front desk to finally been told what was going on.
Stayed 1 night in Aug 2025

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the staff are great!
Stayed 1 night in Aug 2025

4/10 Poor

Bridie

Disliked: Staff & service
Our room wasn't cleaned and everything in our room was damp.
Stayed 2 nights in Aug 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, conveniently located for dining and airport. Staff was extremely friendly. The only downside was the fact that the property was cashless, an issue for my brother who was traveling with us and does not use credit cards.
Stayed 1 night in Aug 2025

6/10 Okay

Ronald

Traveled with partner
Liked: Staff & service, property conditions & facilities
Overall a good place to stay and no major issues. It was clean and comfortable. The carpet in the room smelled and I have allergies and asthma. A lot of hotels apply carpet deodorizer over and over instead of cleaning or replacing their carpets. Carpet tends to hold dirt, dust and dander which causes issues for people with allergies/asthma.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jehane, CHANTILLY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were very clean. And the staff was great and very helpful. The bartender was great and reserved a table for my family and I. We left a lego set in the room and the staff was very helpful in finding it and holding it for us. Overall, it was a great stay and I would stay there again and recommend it to family and friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

DeJon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025