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Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Lobby
Exterior
Lobby
Business Room, 2 Queen Beds, Non Smoking (Suite) | Premium bedding, desk, laptop workspace, soundproofing
Standard Single Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3510 Mill Pond Road, Madison, WI, 53718
  • Ho-Chunk Gaming Madison
    5 min walk
  • Barrymore Theatre
    13 min drive
  • East Towne Mall
    13 min drive
  • Madison, WI (MSN-Dane County Regional)
    15 min drive

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking (Suite)

Business Room, 2 Queen Beds, Non Smoking (Suite) | Premium bedding, desk, laptop workspace, soundproofing

Business Room, 2 Queen Beds, Non Smoking (Suite)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Bed, Accessible, Non Smoking

Standard Double Room, 2 Double Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Standard Double Room, 2 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Standard Single Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 354 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Inn & Suites

Madison hotel with indoor pool
An indoor pool, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and laundry facilities are onsite. Bathrooms are shared.
Comfort Inn & Suites offers 102 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests have access to shared bathrooms. Bathrooms include bathtubs and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Event facilities measuring 400 square feet (37 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in January 2024.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center (400 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Suites
Grand Hotel Madison
Comfort Inn & Suites Hotel
Comfort Inn & Suites Madison
Comfort Inn & Suites Hotel Madison

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 351 reviews" "
Rating 8 - Good. 87 out of 351 reviews" "
Rating 6 - Okay. 40 out of 351 reviews" "
Rating 4 - Poor. 10 out of 351 reviews" "
Rating 2 - Terrible. 11 out of 351 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Velika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would complain about is the cleanliness of the pool … it was foggy and seemed to have bits of dirt, grass, and bobby pins inside it. Otherwise the room we checked in & the lobby was clean. Staff was really friendly, welcoming, quick, and informative which made my family & I comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Cleanliness
?
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeled and nice
This hotel has been recently remodeled and it’s very, very nice. Kinda off the beaten path but worth driving around traffic circles. Breakfast was better than average. My only complaint is I drink hot tea and not coffee, please upgrade from Lipton.
Stayed 1 night in Sep 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean. The front desk staff were friendly, quick and professional.
Stayed 1 night in Sep 2024

6/10 Okay

J

Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay - we went to a concert and then popped into the casino. Super convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet for a great price!
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and well worth the price we paid. Room was very clean and comfortable. I felt safe in my room and hallway. Great breakfast before leaving and staff was very kind. I would stay at this location anytime I was in the vicinty.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Room attendant threw out our toiletries and medications that were stored under the sink a bag. Reported it to front desk with no resolve. Other than that the place is good and has good value overall.
Stayed 3 nights in Sep 2024

10/10 Excellent

Genevra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean rooms with excellent breakfast. Really great value!
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Seamless stay
Stayed 1 night in Sep 2024

10/10 Excellent

chuck

Breakfast
Stayed 2 nights in Sep 2024

8/10 Good

MINDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. However, even with the AC on full blast our room was extremely warm.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Dana

Liked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

Bobette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing hotel
Modern. Well kept. Friendly staff. Clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Ames

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the perfect place for a quick overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Connor

Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024