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MainStay Suites Madison Airport

2.5 star property

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Photo gallery for MainStay Suites Madison Airport

BBQ/picnic area
Hallway
Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Kitchen
  • Room service
  • Pool
  • Gym
$110
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
5317 High Crossing Blvd, Madison, WI, 53718
  • American Center
    ‪3 min walk‬
  • East Towne Mall
    ‪3 min drive‬
  • University of Wisconsin-Madison
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed with Sofa bed, Non Smoking

Basic Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Basic Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Basic Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Basic Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Madison Airport

Madison hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Weekly housekeeping is available.
MainStay Suites Madison Airport offers 53 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, MainStay Suites Madison Airport provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 398 square feet (37 square meters) include conference space. This family-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

MainStay Suites Madison Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 06 to April 24:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Hotel Madison East
GrandStay Residential Suites Madison East
GrandStay Suites
MainStay Suites
Mainstay Suites Madison
MainStay Suites Madison East

MainStay Suites Madison Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 132 reviews
Rating 8 - Good. 29 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 12 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
Beautiful rooms and very friendly staff. Will definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Katherine

Stayed 1 night in May 2025

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kammi

Stayed 1 night in May 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jadwiga

Stayed 5 nights in Apr 2025

8/10 Good

DAWN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby smelled like a freshener trying to cover up a smell but the room did not smell and was very nice.
Stayed 1 night in May 2025

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Close to airport
Stayed 1 night in May 2025

10/10 Excellent

Drennan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nostalgic hotel

This hotel was everything I could’ve asked for. Quiet, clean, easy to locate and accommodating. The basketball court was beautiful and well kept aside from the branches that would occasionally block my shots. The pool was clean and relaxing, perfect for a solo night swim. And the (free) breakfast was great and had a pretty decent spread. Probably going to stay here again on my trip back home.
Stayed 1 night in May 2025

10/10 Excellent

Marty, Eagle River

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice, clean place with excellent staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the easy check in process and convenient accommodation! Extremely clean , open feel and good location! Would highly recommend this hotel!!
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't anything we didn't like.
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check in.
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Business traveler, Traveled with family
Liked: Amenities
Friendly, loved the set up for families with a separate bedroom. Housekeeping missed a dirty washcloth that was left over the shower rod (I think it was stuck in the curtain and they didn’t see it). The pool and hot tub are small, but there weren’t many using them so it wasn’t an issue. Very nice breakfast, convenient location. Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Scot

Stayed 1 night in Mar 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service/horrible breakfast

It was alright. My only grip is that the breakfast wasnt good. We do alot of traveling and 100% of the time stay at a Hyatt Place. So comparing it to hyatt, not so good. However,im a very critical person when it comes to hotels. I do have to give props to their customer service for sure it was outstanding!! However, if you compare the breakfast at mainstay to hyatt place.... hyatt place is 110% hamds down better taste , variety. Mainstay only had eggs and sausage, and waffles for the most part.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas, De Pere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many guests, so it was quiet. Pool/hot tub were great and not crowed at all. Love the "pool lounge" upstairs!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a combination of work and pleasure. Enjoyed my stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We found this hotel to be everything we were looking for in a stay. The front desk was very helpful, courteous, and smiling. The suite had 2 rooms which . Highly recommend was very nice since we each could have a private room. The hot breakfast was ok but could have been warmer. When the desk was told he was very willing to see what he could do. The next day the food was warmer. I would stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Osvaldo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was very friendly.
Stayed 1 night in Jan 2025