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Hampton Inn & Suites Madison-West

2.5 star property

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Photo gallery for Hampton Inn & Suites Madison-West

Reception
Restaurant
Reception
Indoor pool, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is $108
includes taxes & fees
May 18 - May 19

Explore the area

View in a map
483 Commerce Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪2 min drive‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, University of Wisconsin-Madison
    ‪14 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, blackout drapes

Room

9.2 out of 10
Wonderful
(16 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 437 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 437 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(73 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Hampton Inn & Suites Madison-West

Madison hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Hampton Inn & Suites Madison-West offers 133 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn & Suites Madison-West provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site. Guests can use the health club at a partner property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Madison-West

Hampton Inn Madison-West

Hampton Inn Stes Madison West Hotel Madison

Hampton Inn Madison-West Hotel

Hampton Inn Suites Madison West

Hampton & Suites Madison West

Hampton Inn & Suites Madison-West Hotel

Hampton Inn & Suites Madison-West Madison

Hampton Inn & Suites Madison-West Hotel Madison

Hampton Inn & Suites Madison-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Larry

Everything was good. No problems
Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Mara

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities
It was a very nice place to stay. Nothing extraordinary, but it's in a great location, clean, and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Mynda

Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Traveled with group
Liked: Amenities
Staff was perfect. Stay was great. Thanks
Stayed 1 night in Jan 2026

8/10 Good

Kathleen

Liked: Cleanliness
The hotel was quiet. Staff was friendly. Having breakfast was helpful. The hotel room was showing its age. May need update of mattress and pillows. Room heater was very noisy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, breakfast was fantastic
Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Room was nice and the staff was great
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 1 night in Jan 2026

10/10 Excellent

Jenny

Stayed 1 night in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
My room was really spacious and one of the cleanest hotel rooms I've been in. The breakfast was great too!
Stayed 1 night in Jan 2026

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room and the hotel was clean and customer service was excellent. We especially loved the pool area for my two kids (ages 4 and 10) and loved that it had a shallow play area. I was also pleasantly surprised that the hot tub was hot and spacious as well. The two downsides to our stay was the bed which was hard as well as the breakfast. For the breakfast, the selection was very limited. There were toast, bagels, oatmeal, waffles and a few hot options (sausage, eggs and potatoes) that all looked tasteless.
Stayed 1 night in Jan 2026

10/10 Excellent

Nakeithia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a great stay!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was very friendly/helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

DOREEN

Stayed 1 night in Jan 2026

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
The temperature control of the unit was very loud and also hard to maintain a temperature. The HVAC fan was strong and couldn't be lowered. The wall temperature unit controlled the separate fan next to the window. But the good things were the breakfast and the pool.
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pillows were amazing! The bed was okay! The breakfast was tasty and it wasn’t the same everyday. The people were friendly and helpful! The hot tub is huge and nice and hot! It helped melt away the winter aches. There are lots of good shops nearby. We had fun!
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandi

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean room. The hot tub was a little cold and it was full of young kids. But overall I loved the place. It was my second time staying there in a month. Good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Elisha

Stayed 1 night in Jan 2026

2/10 Terrible

Teresa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was treated terribly by a staff member. I was devastated to hear how she talked to me and how she was so not welcoming of me and my family. She very much made me feel so bad that I had to try to compose myself in front of my grandchildren. I have been at the same hotel several times but never treated like that. She lied to me and made me wait for a room as long as she could just to prove who had control. Devastating.
Stayed 1 night in Jan 2026