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Hampton Inn & Suites Madison-West

2.5 star property

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Photo gallery for Hampton Inn & Suites Madison-West

Exterior
Reception
Restaurant
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$68
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
483 Commerce Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪13 min walk‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, Walnut Grove Dog Park
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, blackout drapes

Room

9.0 out of 10
Wonderful
(11 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room-Non-Smoking

  • Sleeps 3

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

King Studio Suite-Non-Smoking

  • Sleeps 3

View all photos for 2 Queen Beds Room, Non-Smoking

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 5

Mobility/Hearing Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 437 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(63 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Madison-West

Madison hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Hampton Inn & Suites Madison-West offers 133 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn & Suites Madison-West provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site. Guests can use the health club at a partner property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Madison-West
Hampton Inn Madison-West
Hampton Inn Stes Madison West Hotel Madison
Hampton Inn Madison-West Hotel
Hampton Inn Suites Madison West
Hampton & Suites Madison West
Hampton Inn & Suites Madison-West Hotel
Hampton Inn & Suites Madison-West Madison
Hampton Inn & Suites Madison-West Hotel Madison

Hampton Inn & Suites Madison-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1019 reviews
Rating 8 - Good. 223 out of 1019 reviews
Rating 6 - Okay. 61 out of 1019 reviews
Rating 4 - Poor. 32 out of 1019 reviews
Rating 2 - Terrible. 19 out of 1019 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations. Room was clean & comfortable. Friendly, attentive staff.
Stayed 2 nights in Aug 2025

8/10 Good

Carter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in friendly staff. Rooms were decent and clean but seemed maybe a little outdated.
Stayed 1 night in Aug 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay

Amazing stay, friendly helpful will stay there again when in town.
Stayed 1 night in Aug 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool. Sauna
Stayed 1 night in Aug 2025

10/10 Excellent

Tinisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. My only 3 issues was 1 the ac in the room was not consistent with keeping the room cool even when set to 65. I run hot so need a very cool room to be able to sleep. #2 was while swimming some ladies came in (guests) seen our stuff at a table, and took our chairs. #3 was breakfast a young girl was making about 8 waffles causeing a huge line behind her.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 2 nights in Jun 2025

8/10 Good

Connor, St Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love returning to this great hotel. They have the best breakfast and it’s a quiet, large hotel with very nice employees. The rooms are great- very spacious. The only issue this time was the hot tub. It was not hot. Still, the best deal in Madison. This is my go-to hotel every time I visit Madison.
A family tradition we always grab a photo with the cheesehead hat in the breakfast room.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathanael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mei-Hua

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant people, breakfast was fresh and surprisingly good, even the coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: Staff was excellent; nice and helpful Negatives: The pool was cloudy. Pool floors dirty with leaves. Black on the vents. Toilet was broke. Stains on bathroom walls. Only stayed a night or would have complained
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Indrani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lori

No complaint
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property was very clean. Staff was friendly and accommodating. Breakfast options were good. My only thing that I wish was that the water temp in the pool was warmer.
Stayed 2 nights in Aug 2025

8/10 Good

Kirstin

Liked: Cleanliness, staff & service
The building and rooms are a little banged up, but there was nothing too egregious. The pool area was clean, but deafeningly loud with the water from the splash pad area in there. Our room was small, but comfortable and it was clean. Biggest issue with the room was the AC unit, it worked but was either constantly running or it allowed the room to get warm and stagnant unless you turned the thermostat down again. The front desk staff was consistently helpful and friendly. The property was quiet, didn’t even really hear closing doors in the hallway despite the property being pretty busy while we stayed. If you’re not looking for luxury, just looking for a clean, comfortable place to sleep and not spend a fortune, it’s a good choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay!

My family of 5 (all boys age 5-9) had a great time with the indoor water park, friendly staff, clean rooms, and free breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked all the boxes

Great breakfast. Amazing pool for kids. Clean hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Flynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great room and pool!
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025