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Holiday Inn Express & Suites Madison West - Middleton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Madison West - Middleton by IHG

Exterior
Free buffet breakfast
Exterior
Reception
Free buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$115
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
8353 MURPHY DRIVE, Middleton, WI, 53562
  • West Towne Mall
    ‪6 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

  • Free airport shuttle
  • Kids pool
  • Waterslide
  • Parking included
4.3 out of 5, Excellent, 380 reviews
Holiday Inn Hotel & Suites Madison West - Middleton by IHG

About this property

Holiday Inn Express & Suites Madison West - Middleton by IHG

Middleton hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Express & Suites Madison West - Middleton by IHG offers 106 accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Middleton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Madison West - Middleton by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 750 square feet (70 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a picnic area. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Madison West - Middleton by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Middleton
Holiday Inn Express Suites Madison West Middleton
Holiday Inn Express Suites Madison West Middleton by IHG
Holiday Inn Express Suites Madison West Middleton an IHG Hotel

Holiday Inn Express & Suites Madison West - Middleton by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 459 out of 553 reviews
Rating 8 - Good. 72 out of 553 reviews
Rating 6 - Okay. 13 out of 553 reviews
Rating 4 - Poor. 5 out of 553 reviews
Rating 2 - Terrible. 4 out of 553 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DaVida

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, updated and the bed was very comfortable! The breakfast was exceptional! And the staff were great
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Stayed 1 night in Feb 2025

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but loud

The stay was excellent except at breakfast. The food at breakfast was also excellent, but the staff taking care of the breakfast bar was so raucous from the back area, laughing and yelling, that I couldn't hear the television in the eating area. Guests at orher tables seemed to be talking to each other, but I couldn't hear them either. At least one of the loud people was not in vack, but hanging out by the dood. He didn't seem to be a guest, nor staff. It was an overall good experience at the hotel, but since the breakfast was our last impression before leaving, it as a little tainted.
Stayed 1 night in May 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dan

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't do cleaning for my room for one day, and because i booked through
Stayed 3 nights in May 2025

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff.
Stayed 2 nights in May 2025

6/10 Okay

DANIEL

Traveled with family
Liked: Staff & service, amenities
The TV did not work.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Beds super comfy and breakfast really good
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Khristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was just not a lot of toiletries like toothpaste and tooth brush but other than that its one of the cleanest and nicest inn we've been too. I will definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Shelly

Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room and lobby were wonderful. Service was terrible. Had to wait 5 minutes to check in. Gentleman was nice enough, but I could tell he was wearing many hats this weekend. Saw him folding towels. Breakfast was cold and no pancakes and no straws. I have a child with a disability and we were counting on pancakes as a soft food he could self feed. Instead, he ate cold eggs and we had to wait to drink milk until we could check out and leave to find a straw. I asked at front desk and interrupted a woman using her cell phone who politely informed me there were no straws available. Later, I saw that same woman with others (presumably staff) eating breakfast in the front lobby - presumably after breakfast had ended. It just looked unprofessional. But also suggested me that there wasn’t enough staff for breaks that front desk staff on multiple shifts are multi tasking in the front entry way and not always at the desk.
Stayed 1 night in Apr 2025

6/10 Okay

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary getaway

Loved this hotel! Front desk was very Friendly and helpful. She suggested places to eat and we enjoyed her choices! The hotel was VERY clean and comfortable. Breakfast had MANY selections! (fried eggs, omeletes, bacon, sausage patties & links, warm cinnamon rolls, yogurt and more. This hotel is the best hotel i've stayed at in over 30 years. We will be back soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel from the pleasant man at he desk to the decor and the rooms.... The pool was overcrowded but it did not change the ambiance and experience
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often when traveling for work. Always clean, quiet, and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop before flying out

Very nice room for reasonable price. Comfortable bed, clean bathroom. I will stay again.
Stayed 1 night in Mar 2025