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Holiday Inn Express & Suites Madison West - Middleton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Madison West - Middleton by IHG

Exterior
Free buffet breakfast
Exterior
Reception
Free buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Laundry
$108
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
8353 MURPHY DRIVE, Middleton, WI, 53562
  • Place, West Towne Mall
    ‪6 min drive‬
  • Place, University of Wisconsin-Madison
    ‪11 min drive‬
  • Place, Camp Randall Stadium
    ‪13 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Hotel & Suites Madison West - Middleton by IHG
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  • Parking included
4.3 out of 5, Excellent, 413 reviews
Holiday Inn Hotel & Suites Madison West - Middleton by IHG

About this property

Holiday Inn Express & Suites Madison West - Middleton by IHG

Middleton hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Express & Suites Madison West - Middleton by IHG offers 106 accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Middleton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Madison West - Middleton by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 750 square feet (70 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a picnic area. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Madison West - Middleton by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Middleton
Holiday Inn Express Suites Madison West Middleton
Holiday Inn Express Suites Madison West Middleton by IHG
Holiday Inn Express Suites Madison West Middleton an IHG Hotel

Holiday Inn Express & Suites Madison West - Middleton by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 492 out of 590 reviews
Rating 8 - Good. 75 out of 590 reviews
Rating 6 - Okay. 14 out of 590 reviews
Rating 4 - Poor. 5 out of 590 reviews
Rating 2 - Terrible. 4 out of 590 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE best hotel I’ve ever stayed at! The staff is amazing I just wanna give a shout-out to Kimberly and her manager who were really accommodating to my visit! Loved it so much I signed up for their rewards program which I can’t wait to keep using. Super clean hotel, comfortable room with everything you need. Exceptional breakfast with actual reasonable hours. The gym is modern and amazing, loved utilizing that and the really clean pool and jacuzzi. Overall the best stay I’ve had at a hotel! Definitely will be coming again when I need a place to stay in Madison!
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing friendly attentive and a fun upbeat personalities
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Dixon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Natasha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk at the time when we tried to check- in was a bit rude and unfriendly but they were trying to be informative regarding the details of the Morgan Wallen concert and insured us it was better to go to concert to then to wait to check-in (got there 10 mins before check-in), but when we checked in after the concert (after 2:45am), the guy at reception told us our hotel was about to be given away (there was no one else in the lobby) and told us thats why we shouldn't book though a 3rd party to get a better cost. That rubbed me the wrong the way but the hotel itself was great, the staff could have been a little bit more warm.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

christian

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family friendly.

Room was spacious, clean, and surprising comfortable for our family of six. Breakfast was amazing and fresh with everyone finding a favorite. The pool was clean and we had a great time.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Nice new property...very nice staff!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

8/10 Good

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall lovely place and stay, just had mine and my wife’s swimsuits discolored after time in the jacuzzi spa.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative is the soundproofing. I could hear guests in the halls and in the room above. Otherwise it was excellent. Very clean. Super friendly staff. Good breakfast. Very satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig, Omaha

Stayed 4 nights in May 2025

6/10 Okay

Tsehai

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Costumers serve was not good
Stayed 4 nights in Jun 2025

10/10 Excellent

Curtis

Stayed 3 nights in Jun 2025

10/10 Excellent

Kamaljeet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry friendly & helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so welcoming. Great breakfast. Very clean. Would definitely stay there again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Pool was wonderful. The staff was very helpful and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jenni, ELK RIVER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025