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Holiday Inn Express Hotel & Suites Madison by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Madison by IHG

Free buffet breakfast
Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
$131
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
300 Franks Dr, Madison, IN, 47250
  • Place, Sunrise Falls Golf Course
    ‪15 min walk‬
  • Place, Johnson Lake
    ‪3 min drive‬
  • Place, Clifty Falls State Park
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Inn Madison near Clifty Falls
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 655 reviews
Comfort Inn Madison near Clifty Falls

About this property

Holiday Inn Express Hotel & Suites Madison by IHG

Madison hotel close to Sunrise Falls Golf Course
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Holiday Inn Express Hotel & Suites Madison by IHG offers 79 air-conditioned accommodations with safes and complimentary newspapers. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Madison by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers complimentary newspapers in the lobby and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Madison by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Madison
Holiday Inn Express Madison

Reviews

Holiday Inn Express Hotel & Suites Madison by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 565 reviews
Rating 8 - Good. 153 out of 565 reviews
Rating 6 - Okay. 73 out of 565 reviews
Rating 4 - Poor. 30 out of 565 reviews
Rating 2 - Terrible. 20 out of 565 reviews

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jamie

Traveled with partner
Liked: Staff & service
The property needs TLC - IE., add some flower pots, spruce up the gazebo area. The room - the toilet bowl was disgusting. We were at the end of the hallway on the 1st floor, I woke up every morning to the smell of breakfast, which wasn't the best smell. I did eat the breakfast and it was okay. The selection was good in my opinion but the food was warm at best. The hotel was convenient for the event I attended so I can't complain. I did mention any of my concerns to management.
Stayed 2 nights in Aug 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Connie

Business traveler, Traveled with family
Liked: Amenities
The staff was great. The room had a musty smell Other than that it was great
Stayed 1 night in Aug 2025

4/10 Poor

penny

Disliked: Cleanliness, property conditions & facilities
This property is not clean and is really in need of some major updates. The hotel hallways and room smelled musty. The floors are dirty from the entrance, to the elevators and in the room. The shower doors and trim have stains. There was hair and dust in the corners of the bathroom. The back of the bathroom door was missing the hook and a big hole was left in the door. Food crumbs were between the mini fridge and wall. Crumbs (or some sort of debris) was also under the desk on the carpet. The air condition was making a noise that kept me from sleeping. I called down to the front desk on my cell (because the room phone didn’t work) the gentleman told me to turn it off for a while. It’s been 90 degrees for several days. However I did until the room reached 75 then I turned it back on…no change. He didn’t offer me another room or anything!!! This is certainly not a Holiday Inn that I’ve been used to staying at. Big disappointment
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t remember too much about the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Traveled with family
Disliked: Room comfort

Decent

Room itself was decent. Definitely needs some attention with caulking around windows and water drainage. We had room on 1st floor. First night we didn’t check much it was late (coming from out of state for wedding) On our second night when we arrived to our room we noticed a lot of black specs….. it was a crap ton of ants in the air conditioner all over and inside the unit. As well as slugs crawling up the wall from the corner crack on the floor. Ants were crawling along the baseboards of the room and getting in the bed frame. It was late 11pm! Management was notified immediately. They did move us to a different room, however we had a two queen bed room and they didn’t have any more available only had a king room available. Beings that it was so late we had to make it work. Was not impressed because the sofa bed didn’t have a real mattress and you could feel the bars in it. Breakfast was good. Had a lot of choices. Staff was friendly. Indoor pool was nice
Ants in unit
Slugs coming in from crack
Ants in bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing I did not like
Stayed 2 nights in Jul 2025

2/10 Terrible

Anne

Stayed 2 nights in Jun 2025

8/10 Good

Christopher, Bloomington

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Good hotel. Breakfast was nice and more selection than I expected. Room was filthy! Coffee stains down the wall behind desk. Stray candy on the floor against furniture. Shower had dirt embedded in floor pan and grout.
Stayed 2 nights in Jul 2025

8/10 Good

Nicki

Traveled with family
Liked: Cleanliness, amenities
It’s a great property. I have been going there for years. I was born in the area. I have noticed this time though the property was more rundown. Shall I say look like some water damage in the walls and even ceiling. That was in the bathroom and the main bedroom on the main wall. I think the carpets in the rooms need to be shampooed as well. They were quite sticky, but that was the building itself. The people working shall I say the family that was owning it was very friendly and kind and did a very good job tidying up. It needs some upkeep, but I definitely would recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

2/10 Terrible

Trisha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were really looking forward to this trip, but the hotel was a letdown from the start. The AC in the common areas wasn’t working, so the lobby and hallways were uncomfortably hot. It made it really hard to enjoy the breakfast—even though the food itself was actually decent. Things got worse when we were literally woken up by water splashing from a leak in our bathroom ceiling. Maintenance came to fix it, but shortly after, someone from room service entered the room without knocking—no heads-up or apology. They moved us to another room, but we found a bug on the floor right after arriving. On top of that, the pool was freezing and totally unusable. For all of this, they only offered $50 off our entire stay, which didn’t come close to making up for the experience. Staff didn’t seem friendly or concerned either. Overall, not worth the price—especially for a holiday weekend. We won’t be coming back.
Stayed 2 nights in Jul 2025

4/10 Poor

Catalina

Traveled with partner
Disliked: Cleanliness, amenities
Housekeeping was poor, toilet and shower weren’t even clean. The bed was okay and the night staff was delightful, but truly not worth the price, especially the hike up for the festival. Will never stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

melody

Stayed 1 night in Jun 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort

One night stay

Great location and service
Stayed 1 night in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce A Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was clean & quiet
Beautiful Clifty Falls park nearby
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly. I loved that. The cleanliness was a little sub par. Our shower had dirt around the sliding door. The curtains were all stained and moldy. There was some stain spots on our sheets, there were areas on the walls that were not painted I’m just used to holiday inns being 100% clean and fresh.
Stayed 2 nights in Mar 2025