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Holiday Inn Express Hotel & Suites Madison by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Madison by IHG

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Free buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
300 Franks Dr, Madison, IN, 47250
  • Sunrise Falls Golf Course
    ‪16 min walk‬
  • King's Daughters' Health
    ‪3 min drive‬
  • Clifty Falls State Park
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Inn

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (568)
The price is $87
per night
$100 total
includes taxes & fees
Feb 25 - Feb 26
Comfort Inn

About this property

Holiday Inn Express Hotel & Suites Madison by IHG

Madison hotel close to Sunrise Falls Golf Course
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Holiday Inn Express Hotel & Suites Madison by IHG offers 79 air-conditioned accommodations with safes and complimentary newspapers. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Madison by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers complimentary newspapers in the lobby and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Madison by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Madison
Holiday Inn Express Madison

Holiday Inn Express Hotel & Suites Madison by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 503 reviews
Rating 8 - Good. 135 out of 503 reviews
Rating 6 - Okay. 64 out of 503 reviews
Rating 4 - Poor. 25 out of 503 reviews
Rating 2 - Terrible. 16 out of 503 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a very good size. Everything was very clean in both the room and the bathroom.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of carpets dirty stained
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Hiafa

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and wonderful hotel to stay at. There was good restaurants nearby. Lots of shopping nearby for convenience if needed. We came for a hunting trip. It was quiet for an early bed time and safe for and early departure. I will definitely return again for my next trip!
Stayed 2 nights in Oct 2024

10/10 Excellent

dale

Stayed 1 night in Oct 2024

6/10 Okay

Shannon

Traveled with partner
Disliked: Property conditions & facilities
The property is in a convenient location and the staff were very pleasant. We have a motorcycle and they allow you to park under the awning which is a Big plus!! Thank you! The bathroom in our room King suite needs updated. The tub is all worn or has soap scum all on the inside. The caulking needs redone too, it was really gross. Bathrooms are a big thing for me so I am glad we only stayed 1 night. Also, the rooms ceiling and walls have water damage so it is all bubbled and coming apart at the seams. Breakfast was super busy so we waiting until 30 minutes before it ended to eat and everything that was hot was gone and they didnt refill any of it. We werent the only ones that didnt get to eat from them hot breakfast. I read alot of the reviews before booking this one and I am not sure where the disconnect was but we will not be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

THERESA, Buckeye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, pleasant staff, clean, safe area.
Stayed 1 night in Sep 2024

4/10 Poor

steve

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was in an active state of repair / remodel. There was unfinished plaster on the walls, the window shade was torn, the windows did not have curtains, and the painting was terrible. There were also dead bugs on the floor next to our bed. While all Hotels can have noisy HVAC, this one was extra 'clunky' everytime it turned on and off. To minimize this I tried to turn the HVAC fan controls to 'always on', but this function did not work properly. The complimentary breakfast menu was typical, but only a portion of it was provided. We chose to leave a day early.
Stayed 2 nights in Oct 2024

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close stay to what we wanted to see. Friendly staff. Nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful Staff
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
You really need to keep a closer watch on your cleaning people. Grungy room floors.
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Deborah K.

Stayed 2 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Every person we came in contact with was very friendly. From check in to breakfast to staff we passed in the hallway, we were greeted and made to feel welcome. It was a very short stay, but when we come back to the area we will stay here again. The room was clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and Clean Experience
Our stay was just perfect. We were on a mini vacation with friends and all was as expected. The hotel was very clean and the breakfast exceeded our expectations.
Stayed 1 night in Sep 2024

4/10 Poor

Dorothea

Disliked: Cleanliness
Entry floor was filthy.
Stayed 2 nights in Aug 2024

4/10 Poor

Jenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ants all over our room. They did eventually move us to a different room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Liked: Staff & service, amenities, property conditions & facilities
Holiday Inn Express is a nice clean hotel...i booked one in aother city.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and we had a
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a great breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024