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Holiday Inn Express Hotel & Suites Madison by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Madison by IHG

Free buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$131
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
300 Franks Dr, Madison, IN, 47250
  • Place, Sunrise Falls Golf Course
    ‪15 min walk‬
  • Place, Johnson Lake
    ‪3 min drive‬
  • Place, Clifty Falls State Park
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Inn Madison near Clifty Falls
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 670 reviews
Comfort Inn Madison near Clifty Falls

About this property

Holiday Inn Express Hotel & Suites Madison by IHG

Madison hotel close to Sunrise Falls Golf Course
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Holiday Inn Express Hotel & Suites Madison by IHG offers 79 air-conditioned accommodations with safes and complimentary newspapers. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Madison by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers complimentary newspapers in the lobby and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Madison by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Madison
Holiday Inn Express Madison

Holiday Inn Express Hotel & Suites Madison by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 297 out of 575 reviews
Rating 8 - Good. 154 out of 575 reviews
Rating 6 - Okay. 73 out of 575 reviews
Rating 4 - Poor. 31 out of 575 reviews
Rating 2 - Terrible. 20 out of 575 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

monnica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay the folks at the hotel and desk area was awesome.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room easy parking
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities

Came for the art show

It was a nice hotel and had excellent internet. Biggest issue was the sheets on the two queen beds were damp. Get with house keeping and tell them to make sure they are totally dry before putting them on the beds.
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
The hotel staff were surly at checking and had messed up our reservation. She seemed unhappy and a little aggressive to have to wait on my partner and me. After that one difficult lady the rest of the staff encounters were professional, courteous and helpful/ kind and I'm glad we stayed. My partner was not. He had a bad impression of hotel cleanliness and the room quality and service was lacking.lgbtq visitors should be aware that the front desk receptionist
Stayed 2 nights in Sep 2025

10/10 Excellent

Devonta

Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

So-so Stay

The beds were comfortable but there is technical deficit on the building. The elevator was barely functional and the overall building could use some money.
Stayed 1 night in Sep 2025

6/10 Okay

Samantha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The lobby was nice and clean. So I was hoping my room would be the same way unfortunately it was not. Room was dirty had sticky stuff on the countertop and peanuts on the floor when we walked in and a toenail over by the couch when I sit down the next morning.
Stayed 1 night in Sep 2025

4/10 Poor

Tracy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Stacy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed sheets and blankets for pull out sofa were not clean. The counter where the microwave was at was sticky. The blinds were stained. The lobby was nice the room was not great.
Stayed 1 night in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jamie

Traveled with partner
Liked: Staff & service
The property needs TLC - IE., add some flower pots, spruce up the gazebo area. The room - the toilet bowl was disgusting. We were at the end of the hallway on the 1st floor, I woke up every morning to the smell of breakfast, which wasn't the best smell. I did eat the breakfast and it was okay. The selection was good in my opinion but the food was warm at best. The hotel was convenient for the event I attended so I can't complain. I did mention any of my concerns to management.
Stayed 2 nights in Aug 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Connie

Business traveler, Traveled with family
Liked: Amenities
The staff was great. The room had a musty smell Other than that it was great
Stayed 1 night in Aug 2025

4/10 Poor

penny

Disliked: Cleanliness, property conditions & facilities
This property is not clean and is really in need of some major updates. The hotel hallways and room smelled musty. The floors are dirty from the entrance, to the elevators and in the room. The shower doors and trim have stains. There was hair and dust in the corners of the bathroom. The back of the bathroom door was missing the hook and a big hole was left in the door. Food crumbs were between the mini fridge and wall. Crumbs (or some sort of debris) was also under the desk on the carpet. The air condition was making a noise that kept me from sleeping. I called down to the front desk on my cell (because the room phone didn’t work) the gentleman told me to turn it off for a while. It’s been 90 degrees for several days. However I did until the room reached 75 then I turned it back on…no change. He didn’t offer me another room or anything!!! This is certainly not a Holiday Inn that I’ve been used to staying at. Big disappointment
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t remember too much about the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025