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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Exterior
Exterior
Breakfast meal
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$114
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
1109 Fourier Dr, Madison, WI, 53717
  • Place, Capital Brewery
    ‪2 min drive‬
  • Place, National Mustard Museum
    ‪2 min drive‬
  • Place, Pleasant View Golf Course
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Pool Access

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Top Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Madison West - Middleton by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 652 reviews
Holiday Inn Express & Suites Madison West - Middleton by IHG

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3-star hotel in Junction Ridge
Free water park access, a restaurant, and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness center, and a children's pool.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Holiday Inn Hotel & Suites Madison West - Middleton by IHG features a waterslide and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 6800 square feet (632 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle (available on request), an area shuttle, and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Madison West - Middleton by IHG has designated areas for smoking.

Benvenutos Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 476 reviews
Rating 8 - Good. 112 out of 476 reviews
Rating 6 - Okay. 53 out of 476 reviews
Rating 4 - Poor. 19 out of 476 reviews
Rating 2 - Terrible. 21 out of 476 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and wonderful!
Stayed 4 nights in Oct 2025

6/10 Okay

Larry, Bay City

Traveled with family
Liked: Cleanliness, property conditions & facilities
I called three different times to secure an early check in (my grandson’s concert started at check in time), and while others got it, we were not able to. In a no smoking bldg, we were practically choking on the smell of smoke in our room. I was too tired to call anyone, so I can’t be sure what the staff would or could do. The restaurant food was quite good and the room was pleasant with comfy beds.
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Traveled with family and small children
Food was cold and greasy
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Business traveler
Liked: Amenities
Everything was top notch!! Room was clean and comfortable. Outstanding accommodations for everyone. Breakfast was also yummy included eggs, sausage, bacon and pancakes. Plus all the additional trimmings. Will stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Welcoming staff! Clean and comfortable room. Value
Stayed 2 nights in Oct 2025

6/10 Okay

Michale, Goodyear

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways were dirty (cigarette butts in the hallways). The room - windows were filthy, window frame was warped/bent, hair dryer was melted and pieces were separated, toilet was installed crooked (how that even happened is beyond me), a mirror may have been on the wall at one time but appears it was ripped off and the remnants of the hanging mechanism was left behind.
Stayed 1 night in Oct 2025

10/10 Excellent

Katy

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

MarKale

Stayed 1 night in Oct 2025

10/10 Excellent

BRIDGET, Adams

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was the best I’ve ever seen!
Stayed 1 night in Oct 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had another great stay at this property. Our room was clean. Staff was super. We enjoyed hanging out in the bar area too.
Stayed 1 night in Oct 2025

8/10 Good

Priscilla

Traveled with family
Liked: Staff & service, room comfort
We loved it. The breakfast was great and we loved that it went until 10 am. Everything was so fresh. We came from a different time zone so we needed a bit more time to sleep in. House keeping was polite and respectful. When we needed more trash bags or just cleaning in general, they were able to make it happen.
Stayed 4 nights in Oct 2025

4/10 Poor

Vanessa

Stayed 1 night in Sep 2025

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fully booked and very busy the night we stayed, so I understand that the staff was probably overwhelmed. However, our checkin was pretty rushed and we didn’t get info about breakfast. We went down in the morning to find it was already over. We were also not given wristbands for the pool which we were apparently supposed to have. Other than that, the hotel had a fun little waterpark, nice hot tub, and was clean! We enjoyed our short stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Devin, Galena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and clean. The hotel itself is clean, fresh and tidy. The pool area is big, the slides and hot tub are great. There’s also a good place for little ones to have fun. The showers are great in the room. Very unique. The front desk lady was pretty rude. But only one was, the rest of the staff were great. I would stay here again and again.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Mary Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, especially NICK. He took the time to listen to our needs and was able to accommodate us. My kids loved the indoor water park, and we loved the jacuzzi. Open the BAR! That would be great for the parents while the kids swim.
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had an awesome time. Will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the indoor water park and the area for the breakfast was spacious. Will come back to this hotel when we visit Madison again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Tana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff was extremely friendly however our stay started with issues at check in when the computer system was down. After a bit we got our key card and headed up to our room. The room smelled of sewage so we shut the bathroom door to keep the smell down. It was during a busy week for Madison so it was already tough to get a room so we made due but it wasn’t exactly the best overnight stay we’ve had.
Stayed 1 night in Sep 2025

2/10 Terrible

Bret

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not enjoy my stay.
Stayed 2 nights in Jul 2025