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Staybridge Suites Madison East by IHG

3.0 star property

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Photo gallery for Staybridge Suites Madison East by IHG

Property amenity
Exterior
Property amenity
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Housekeeping
  • Pet friendly
$143
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
3301 City View Dr, Madison, WI, 53718
  • Place, American Center
    ‪5 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(20 reviews)
  • 6241 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(1 review)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(7 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

  • 347 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Staybridge Suites Madison East by IHG

3-star Madison hotel with in-room kitchens
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and a business center.
Staybridge Suites Madison East by IHG offers 90 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Madison East by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites Madison East by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 11 2025 to February 28 2026 (dates subject to change):
  • Hot tub
The property will be renovating from October 25 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel Madison East
Staybridge Suites Madison East
Staybridge Suites Madison East Hotel Madison
Staybridge Suites Madison East Hotel

Reviews

Staybridge Suites Madison East by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 351 out of 579 reviews
Rating 8 - Good. 144 out of 579 reviews
Rating 6 - Okay. 39 out of 579 reviews
Rating 4 - Poor. 27 out of 579 reviews
Rating 2 - Terrible. 18 out of 579 reviews

Reviews

10/10 Excellent

Margarete

Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely lovely. Room was clean, bed comfortable. Included breakfast option was great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay, clean and nice
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Stayed 7 nights in Jul 2025

10/10 Excellent

Cortni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Jordon to the rescue!

Jordon the front desk guy was AMAZING! He went above and beyond to secure me a room with a working air conditioner on a VERY hot, busy weekend! Unlike the Fairfield Inn I had stayed at the night before. There they told me the front desk clerk was comfortable with the temp of my room so the fact that I wasn't DID NOT MATTER! (I KID YOU NOT! I COULD NOT MAKE THIS UP!). Jordon cemented my loyalty to Staybridge! He is a GREAT representative for the brand! GIVE that guy a BONUS!!!!! He kept saying "we can do better." He so far exceeded my expectations (prompt, courteous, came to me so I didn't have to run around, kept checking on me til problem was resolved) that I can't stress enough, GIVE THAT GUY A BONUS!!!! AND, NEVER stay at Fairfield Inn!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Hollie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Friendly service

We enjoyed the stay. We loved the pool and it was nice having free washer and dryer available for washing our clothes. They were not very clean and smelled off but they were free so I just cleaned it before using it. The staff was friendly and accommodating to our needs. The breakfast had plenty of options that changed daily and the staff kept the available options filled. We would definitely stay again.
Stayed 4 nights in Jun 2025

6/10 Okay

Suhail

Traveled with family
Over price for such room & service
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy, Plano

Stayed 2 nights in Apr 2025

10/10 Excellent

UFUK, Irving

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best front desk ever! Great location and amenities with very reasonable price..
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We had fun
Stayed 2 nights in Apr 2025

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poor room design

Hot tub was down and pool was closed in the morning. We had a suite so our daughter could sleep and we could stay up. The room was horribly designed where you had to go through the bedroom to get to the bathroom, interrupting her sleeping each time. The dresser dresser also opened every time you walked past it. The night light by the bathroom sink, which was next to the bed, was horribly bright as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. The only bad thing is the hot tub was not working.
Stayed 2 nights in Mar 2025

2/10 Terrible

Chiba

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Poop in the pool

Staff and room was good; however, an incident happened in the pool where another guest pooped in the pool and didn't let anyone know. Unfortunately, my kid was in it for 15 minutes until we noticed it and reported it too the staff. They refused to partially comp us for this.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

It was comfortable, clean and lots of amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voice to text not working so can’t elaborate but the guy at the front desk handled my issue with excellently and I will be returning thanks to how considerate and helpful he was
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great!
Stayed 1 night in Feb 2025

10/10 Excellent

ron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all exceptional and extremely helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff round the clock.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staybridge was amazing! Our whole family had an amazing time. The room was spacious and comfortable. The pool was secluded from the rest of the hotel so we didn’t have to worry about our kids being too loud. The breakfast was delicious. This is a hidden gem and we will definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable customer service from the front-end manager. It is hard to find great employees and Staybridge Suites Madison East should be very proud
Stayed 1 night in Jan 2025