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Staybridge Suites Madison East by IHG

3.0 star property

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Photo gallery for Staybridge Suites Madison East by IHG

Property amenity
Exterior
Exterior
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
3301 City View Dr, Madison, WI, 53718
  • American Center
    ‪6 min walk‬
  • East Towne Mall
    ‪3 min drive‬
  • University of Wisconsin-Madison
    ‪15 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • 581 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 6241 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 850 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 850 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 580 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

  • 347 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Madison East by IHG

3-star Madison hotel with in-room kitchens
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and a business center.
Staybridge Suites Madison East by IHG offers 90 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Madison East by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites Madison East by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to April 5 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from October 13 2024 to April 5 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel Madison East
Staybridge Suites Madison East
Staybridge Suites Madison East Hotel Madison
Staybridge Suites Madison East Hotel

Staybridge Suites Madison East by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 551 reviews
Rating 8 - Good. 140 out of 551 reviews
Rating 6 - Okay. 37 out of 551 reviews
Rating 4 - Poor. 25 out of 551 reviews
Rating 2 - Terrible. 18 out of 551 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Jenn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No hot tub
We chose this hotel specifically because it was advertised as having a hot tub, which was the main reason for our holiday staycation. However, upon arrival, we discovered that the hot tub was cordoned off with caution tape and had been out of service for quite some time. This was extremely disappointing for us, as the hot tub was a key feature we were looking forward to enjoying during our stay. The lack of transparency significantly impacted our holiday experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kimberly

Traveled with family
Liked: Amenities
The only problem was the hot tub still not working . They have been renovating for almost a year now. The renovation is looking great !! I can not wait until it is finished.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from some minor updates happening. Stay was beautiful, everyone was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

FRITZIE, Marshall

Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Placed me on a floor that was being remodeled so there was dust everywhere and power tools being used all day from morning until night. Pool and SPA was closed It was measurable Big event in city so I couldn’t get a room anywhere else
Stayed 2 nights in Oct 2024

2/10 Terrible

Brandon

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel was under complete renovation which wasn’t mentioned anywhere on the site for Orbitz. Pool and hot tub also were shut down which was why we booked for the kids to swim. The entire floor we were staying on was in complete shambles furniture piled up in the hallways multiple contractors working in rooms next to the one we were given. Rooms being renovated didn’t have doors on and contractors were playing loud music with profanity blasting and I do t need to have my 6 year old daughter exposed to that. The front desk clerk was very helpful she offered a full refund and apologized for there being 0 communication online about the complete renovation going on. I’m sure it will be nice once it’s completed but until then id avoid it if I were you! Orbitz you should have this info clearly stated on your website and you don’t #FixIt
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kharmin

Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction & materials dominate the parking area. We had to park off-site.
Stayed 1 night in Jun 2024

8/10 Good

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast wasn’t the best. The rooms were nice.
Stayed 1 night in Jun 2024

10/10 Excellent

MayKou

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not have the room we reserved available
Stayed 1 night in Jun 2024

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast Comfortable room Friendly Staff. Thanks very much
Stayed 2 nights in May 2024

4/10 Poor

Kristina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was hardly any parking, the toilet wouldn't stop running, yhe showers both leaked and hard water, no pastries at breakfast
Stayed 2 nights in May 2024

2/10 Terrible

Hanson

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Madison
Roomed smelled like smoke from a grill, which was directly below our room. The tv did not work
Stayed 4 nights in May 2024

4/10 Poor

Shannon

Stayed 2 nights in May 2024