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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Reception
Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included
$82
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
8102 Watts Rd., Madison, WI, 53719
  • Place, West Towne Mall
    ‪11 min walk‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, John Powless Tennis Center
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(61 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(9 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Madison West, WI

Madison hotel with free breakfast
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station. Guests can use the health club at a partner property.

Tru by Hilton Madison West, WI has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Reviews

Tru by Hilton Madison West, WI Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 763 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

Reviews

10/10 Excellent

Sachin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the beds were very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, well apportioned. Great amenities in the coming area. I stayed only one night but would have been very happy longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very firm everything else was amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean Hilton hotel, but it was a sparse room. There wasn’t an actual closet, but there was a decorative bar upon which to hang some of your clothes. There was one chair in the room, but it was very practical. The free breakfast was great in the morning. Basically, I came to the conclusion that Tru in Hilton terms means sparse, or Tru to basics.
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Traveled with partner
Very clean and comfortable room.
Stayed 1 night in Aug 2025

8/10 Good

Camilla

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Stayed 2 nights in Feb 2025

8/10 Good

Tiffany

Traveled with family
Liked: Amenities
Didn’t love the breakfast options. Staff was fantastic! Great fitness room! Window shower looks great but is awkward when there are children and adults staying together.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place to stay. Staff super helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Laxman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & bright. Breakfast was good. Staff were helpful.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Shiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Cheerful and friendly receptionist.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Morgaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 would stay again

The lobby was very fun and welcoming - my kid's favorite part of our entire vacation was the bubble hockey game. The room and bathroom where both very clean - and I am especially picky about bathrooms. The TV was a little difficult to navigate but it wasn't anything that should ruin anyone's trip. I would stay here again!
Stayed 1 night in Aug 2025

8/10 Good

Steven R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, priced reasonably, comfy bed.
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler, Traveled with family
Liked: Cleanliness
Diet Coke cost $4 and the beds were on the floor
Stayed 2 nights in Jul 2025

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
You focused on all the positives, not the noise complain issue i have with hearing the room next door.......
Stayed 1 night in Jul 2025

10/10 Excellent

farhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel. Clean, safe and fun to stay at!
Stayed 2 nights in Jul 2025