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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Reception
Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
8102 Watts Rd., Madison, WI, 53719
  • West Towne Mall
    ‪11 min walk‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • Camp Randall Stadium
    ‪12 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Best Western West Towne Suites

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1176)
$98 nightly
The price is $98 total
includes taxes & fees
Best Western West Towne Suites

About this property

Tru by Hilton Madison West, WI

Madison hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station. Guests can use the health club at a partner property.

Tru by Hilton Madison West, WI has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Foosball table
  • Games
  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! A few things on the property were in need of some repairs like handle in the bathroom or safety door latch but the staff was great, room clean and okay breakfast. The pool table, air hockey and lobby area were great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Friendly staff. Was able to enter an hour early. Colorful bright facility. Far west side Madison. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. Rooms are a nice size and it worked well for our short trip. Not too far from UW-Madison.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun, modern, clean

It was a great experience! Everything was clean, lobby was well designed and inviting, the room decor had a fresh look. Bathroom and shower was modern and clean. Overall, I think the Tru is an awesome concept being fun, modern, relaxing with a colorful atmosphere. Very impressed for first time with Tru, will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have already reviewed this hotel several times. Front desk staff is great!
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel a lot. I like the aesthetics and the location is great. However it's starting to go up in price so I'm not sure if I'll be able to continue staying here.
Stayed 1 night in Feb 2025

8/10 Good

Jarrod

Liked: Cleanliness, staff & service
Over priced tiny room. Everything was fine. Except a premium price to feel claustrophobic
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Staff & service, amenities, property conditions & facilities
All around enjoyable. Will stay there again!
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

10/10 Excellent

Taj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows are soft and fluffy.
Stayed 1 night in Feb 2025

10/10 Excellent

Zehra

Stayed 1 night in Feb 2025

10/10 Excellent

Lynette

Stayed 2 nights in Feb 2025

10/10 Excellent

Noelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The whole package

Very friendly staff, inviting lobby, super clean room with cute and modern decor, and a very convenient location! Incredible value and I would stay here again in a heartbeat.
Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze. Breakfast was a great selection.
Stayed 1 night in Feb 2025

10/10 Excellent

Yukhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Dan

Stayed 1 night in Feb 2025

10/10 Excellent

Ming

Liked: Property conditions & facilities
Great location, great price, room is clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Stayed 1 night in Feb 2025

10/10 Excellent

Johnna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very cute family friendly place to stay
Stayed 2 nights in Feb 2025