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Aparthotel

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

42-inch flat-screen TV with digital channels, Smart TV
3 bedrooms, premium bedding, pillowtop beds, individually decorated
Lobby
3 bedrooms, premium bedding, pillowtop beds, individually decorated
3 bedrooms, premium bedding, pillowtop beds, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
$153
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
Calle del Principe 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Terrace

42-inch flat-screen TV with digital channels, Smart TV

Apartment, 1 Bedroom, Terrace

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, Smart TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

3 bedrooms, premium bedding, pillowtop beds, individually decorated

Studio, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Balcony

3 bedrooms, premium bedding, pillowtop beds, individually decorated

Studio, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, Smart TV

Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

42-inch flat-screen TV with digital channels, Smart TV

Apartment, 3 Bedrooms

  • Sleeps 5
  • 3 Double Beds

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About this property

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

3.5-star aparthotel in Madrid Centro
This smoke-free aparthotel features concierge services, free WiFi in public areas, and multilingual staff assistance. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a Smart TV with digital channels. Comforts include a pillowtop bed and premium bedding, and also available are a coffee/tea maker and a flat-screen TV. Housekeeping is available on request.
Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras features multilingual staff, concierge services, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37.45 per day); discounts available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • 3 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (27 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 6 floors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
Sonder Santa Ana Madrid
Sonder Santa Ana Aparthotel
11Th Principe by Splendom Suites
Sonder Santa Ana Aparthotel Madrid

Reviews

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 649 reviews
Rating 8 - Good. 165 out of 649 reviews
Rating 6 - Okay. 44 out of 649 reviews
Rating 4 - Poor. 12 out of 649 reviews
Rating 2 - Terrible. 17 out of 649 reviews

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Great location all nice and clean and easy to deal with
Stayed 2 nights in Jul 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness

Maybe try the other Sonder Madrid location

Pros: 1) central location - quick and easy to get anywhere in the city. 2) communication was fast and supportive. They also have someone on-site to help if needed (which isn’t always the case at aparthotels. 3) beds were very comfortable. 4) the water dispenser was very convenient. Cons: 1) super loud club is close by and the bass thumping could be heard throughout the night, until about 5-6am. To their credit, Sonder provides earplugs… but not an ideal sleeping situation. 2) the rooms are very dark with the living space having no natural light. Overall, I’d give Sonder another chance, but I can’t recommend this location due to the loud music alone and our lack of sleep because of it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Medha

Traveled with family
Liked: Cleanliness, room comfort

Perfect location

Everything about this place is A1. Just the right place to be if you are on a vacation .
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Stayed 3 nights in Jun 2025

10/10 Excellent

Alberto Guzman

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Jun 2025

8/10 Good

Roxane

Stayed 6 nights in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property with a fantastic location in Centro.
Stayed 6 nights in Jun 2025

8/10 Good

Florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like the property is easy to access. It is clean and tidy. All equipped with the kitchen appliances.
Stayed 2 nights in May 2025

8/10 Good

Sanneter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, room comfort

Location and Comfort

Great location. Very clean and comfortable with nice air conditioning. The beds were so comfortable. The apt. was 2 stories and allowed us some privacy and separation. Very nice bathrooms. This was a great place to stay and highly recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, huge room, clean
Stayed 3 nights in May 2025

10/10 Excellent

prasad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Location, responsive team. Cons: In bathroom toilet placement, absence of exhaust, hot water limitation. But still overall, I would recommend this place.
Stayed 8 nights in May 2025

8/10 Good

katharine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to metro and tourists sites and restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Shaun, Bristol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this hotel at the last minute due to travel plans changing due to the power outage. It is a bit strange that you have to upload all your details but actually worked out fine as we were able to enter the property without any person checking us in. It is in the centre of the city and it is an old building so a bit noisy at times but safe.
Stayed 1 night in Apr 2025

8/10 Good

pat

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Noisy but that was ok. Only issue was poor wifi in room. Otherwise all fine
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rona

Liked: Cleanliness, room comfort

All you need for a comfortable stay

We like the flexibility of an apartment rather than a hotel, but were pleased to find the same level of facilities as a good hotel. Great to have full sized toiletries, a well equipped kitchen, working WiFi and good air conditioning. This apartment was close to everything we needed,, transport links, restaurants and shops. We did ask for a late check out which was dealt with very efficiently. We will use Sonder again if they are in the right location.
Stayed 6 nights in Apr 2025

8/10 Good

Liam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Leigh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a fabulous property. If you're staying in Madrid the location couldn't be better. The check in and out is super easy, and the apartment was a great size for our family of four. The personal touches left by the Sonder team were gorgeous. We mentioned that it was our daughters birthday and when we returned that evening she found a note and some lollies to help celebrate her day. We couldn't have asked for more from our stay and we will definitely be rebooking. Thanks Sonder, you really made our stay memorable.
Stayed 3 nights in Mar 2025

8/10 Good

John, New York

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Heart of Central Madrid, super convenient, very close to Puerta del Sol. Spacious 1 BR w/ pullout sofa bed. Comfortably sleeps 4 people. Washer in unit and bathroom is clean. Only negative is that it gets very loud at night as there are night clubs adjacent and across the street. Hotel Sonder team who comes to bring you supplies is so sweet and nice! Be aware though this location will charge you if you ask for more than 1 replacement if towels. Otherwise, it's spacious, centrally located, and will make your stay in Madrid east and enjoyable.
Stayed 3 nights in Mar 2025

10/10 Excellent

nosleidy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, great communication!!
Stayed 1 night in Mar 2025

10/10 Excellent

Joaquin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and accommodating staff. Great city life at night. Centrally located.
Stayed 3 nights in Jun 2024